ramez malhis
Went to this hotel for my Honeymoon for 10 days
This hotel was an experience for sure, breath-taking views on the beach, great villa and everything looks wonderful.
However the staff seemed very unhappy, moody and they delay too much. The room service was alright. The breakfast by the beach was a below average. You get the feeling that there is to much competition between the staff and the servers need training for sure smile methodology would be something good to look into. Yes this is a good hotel, but very outdated. And won’t get any value for money.
-Training courses for staff. On service and persona traits check
-Right way to serve people in the restaurant, don’t go over people to put food on the table.
-Smile and be more professional, I went to majority of the tourist attractions with most hospital-able people with smiles on their face which made the experience wonderful.
There are more beautiful hotels in the area with better service and the same price I took there biggest villa But I was was satisfied with my over all stay, but would not come back
Value for money not worth it when the service is bad
Rebecca Toh
We chose the Samaya for our wedding reception party and the ambience/environment is truly everything we dreamt of. From the sea view to the amazing food to the beautiful decorations, our guests were all impressed and wowed. You will not regret coming to the Samaya.
The service crew was genuinely warm and welcoming (shout-out to Sri! We love you!), and they went out of their way to make sure that we were comfortable and well taken care of. We are so so grateful for that, you guys made this trip memorable for us. Also, the villa was HUGE and came with so many different facilities and features that we wished we had made more use of! We will definitely be back again!
Zaid Al-Thekair
Amazing resort! The breakfast had many options and no time limit. The staff was so helpful, the rooms were well-furnished, clean, and comfy. I'm pretty sure I will stay with them next time. I recommend contacting them directly to make my next reservation.
Mew LO
Highly recommend.
Welcome drink was very tasty.
Staff were very friendly and easy to communicate with. They have security guards 24/7.
Definitely we will go back soon.
Sophia
We had the pleasure of staying at Samaya Seminyak in October for five days, and it was an absolutely unforgettable experience. From the moment we arrived, we were treated to exceptional hospitality that truly sets this place apart. The friendly service was available 24 hours a day, ensuring that every need was met promptly and with a smile.
The entire team, from the cleaning staff to the restaurant crew, was fantastic. They went out of their way to make sure we were comfortable and enjoying our stay. Special thanks go to Eka, Kris, the wonderful drivers and restaurant team and Karmaya (the hotel manager), all of whom made our experience extra special. Their warmth and attention to detail made us feel like valued guests at all times.
We were blown away by the stunning views and the peaceful atmosphere, which added to the overall charm of the resort. The level of care and personalized service we received made us feel truly pampered, and we cannot wait to return.
If we could give Samaya Seminyak more than 5 stars, we absolutely would! It’s a place where luxury meets heartfelt service, and we highly recommend it to anyone looking for an exceptional getaway.
Only downside we experienced (not related to the hotel) was how busy the Semniyak area was! Takes a while to get around