Daniel Wahlqvist
Unhygienic nasty place. Definitely not 5 star, more like 2.
The sheets hadn't been changed in five days (the bed was just made with the dirty linen) and the pillows were smelly.
I had to ask three (3!) times today, twice to the manager, eventually I got upset and then finally at 8.30PM I got clean sheets.
Additionally, the room was not ready on my day of arrival at 5PM, I was told to wait 30 minutes and when I came back it was still not ready.
They charged 6000 (~60$/€) for a 25 min spa treatment that was supposed to last 40 minutes, which feels like a scam.
The staff smiles and looks friendly but they either don't care or don't know what acceptable service is.
Avoid this place. Last year I went to Boa Vista and stayed at Riu which is much better in all ways.
gibs be
Spent 2 weeks here and had a really relaxing and enjoyable time. Rooms are spacious and clean. Food is good and varied with a choice between restaurant and buffet dining. The beach is clean, close to the bar and restaurant and good choice of beds. Footy fanatics are covered with all major Europe leagues plus champions league covered by the channels available in room. High recommended.
SUSAN Wickenden
Not good. Some staff are super but some just do not bother to speak. We used spa was impressive.
Insufficient sun beds, dirty and broken. Pools too noisy. Couldn't book restaurants. The beach snack bar was closed. Self service restaurant far too busy and difficult to find a seat. Lots of flies. Had to ask for plates glasses on number of occasions. Just oversubscribed.
We had a great time despite this. Weather super. Beach great.
Meric Apak
Top marks from us. This is our last full day here, we check-out tomorrow. Spent my birthday and our anniversary here. Cannot find anything to fault. Polite staff, brilliant location. Unforgettable experience. Thank you.
Anne Jones
Entertainment is self servicing, it should trying to get everyone up dancing and enjoying their holiday instead they are jamming their own music, the best night there was a power cut and they put a cd on! Everyone was walking out! They entertainment is for them and not the holiday makers! We want to dance please! No rhythm no beat no music! Boring! Let's dance please!