Ikos Resorts

Gav Tones

I always like to be honest and fair with reviews. This was my second trip to an Ikos resort as I stated in Ikos Oceania in May and had an incredible experience. While Dassia is more modern and looks amazing has amazing scenery and amenities there are some issues I had. I went with my partner and we're not huge drinkers and like with Oceania we asked if there was any possibility of having Pepsi Max which they were both more than happy to accommodate which I thought was fantastic. However, it became effort to ever get it to the room, this may seem minor but there's only so much citrus I can drink. I also don't feel as "looked after" by the concierge as we did with the concierge at Oceania they were incredible so attentive and accommodating and extremely appreciated but also quite responsive. I found the Dassia concierge to be quite robotic which I appreciate it's all done via templates etc but I think they could learn a lot from the Oceania team. We waited over an hour on an occasion where we'd asked the concierge to put through room service, we ended up calling ourselves as we didn't know whether they'd done it. (They hadn't) We had knocks on our door twice by staff when we had the "do not disturb" sign on. There were several occasions where we had to wait quite some time for drinks orders to be taken in the lobby bar, the service around the pool and in the restaurants was great, mostly. In the restaurants if you got a soft drink and not alcohol you'd hardly ever be offered a refill. Sophia from the main pool at sea building was incredible. I also had a bit of a strange issue with funky smelling pillows I spoke with someone and they said that it was down to the down feathers and that was the smell, which is true to a point it's a smell that's created when the pillows aren't dried properly and was quite unpleasant. The housekeeping staff do a great job but they're also extremely loud and at one point either were arguing with one another or just being jovial but it was shouting nevertheless. I feel that there is less food choice at Dassia than Oceania especially at flavors, it's also tough when you have a shellfish allergy and a general dislike of fish to always find food alternatives, something I didn't really find at Oceania. That being said I certainly enjoyed my experience at Dassia but I do think it could have been better.

Lucy

Visit here if you want to fall seriously ill with food poisoning and then be treated like you’re a nuisance for asking to see the hotel doctor. There was a big problem with people falling ill at this hotel and the attitude of Ikos towards this was unacceptable. They were not nice and did not care that due to their negligence, half of our holiday was ruined and thousands of pounds down the drain. Other than that, the pools were nice, room was fine apart from the dodgy air con and the pool service varied depending on who was working that day. Would absolutely never return.

Felicity Fiore

I’m genuinely disappointed with my recent stay at Ikos Dassia, which not only failed to meet expectations but left me with serious health issues. Having previously stayed here in 2018 without any problems, I was shocked at how drastically the experience has declined. First and foremost, the hotel is heavily fragranced in every corner with a strong, artificial scent that is far from subtle. It’s overwhelming and pervasive, to the point where it triggered daily asthma attacks during my stay. This intense, synthetic aroma affected my respiratory health significantly, and I'm still dealing with the aftereffects. It’s concerning that hotels don’t provide advance warnings about heavy fragrance use, especially when it can impact respiratory health. In an age of heightened allergy and health awareness, this lack of transparency is unacceptable—guests with respiratory sensitivities deserve the same level of consideration as those with food allergies. Adding to the disappointment was the decline in food quality. The variety and flavors that I previously enjoyed (stayed in 2018)nwere nowhere to be found. Unfortunately, we had more bad meals than good ones, with none of the culinary standards that once defined Ikos Dassia. I left feeling regretful, having suffered health impacts that no one should have to endure on holiday. I hope the hotel takes these issues seriously and makes necessary changes for future guests.

Alex Farr

Amazing place and 5* service. Before I start I would just like to say I have extremely high standards and a OCD freak! so this may help if you are reading all the reviews like I did. On arrival we were blown away by the views and the decor of the hotel. Lovely welcome with refreshments. Room - We had a panoramic sea view junior suit . It was plenty big enough for myself, partner and 4 year old. The rooms are a little basic in terms of style and don’t completely fit the rest of the hotel interior although modern enough but most importantly to me immaculately clean!! The cleaners were amazing and went above and beyond everyday. The bed was comfy although pillows need upgrading. I have to add. Hairdryers need upgrading desperately. If you have a Dyson take it with you! Staff- The level of service here I found made our stay that little bit more special. Every single employee were so lovely and attentive. They made so much effort with my child and couldn’t do enough always with a smile on there face. Special mention to Diana that looked after us most days by the pool and was amazing!! Iliana was an absolute dream for anything I needed and made sure we were looked after so well. Kira also was so lovely and so helpful. When ringing for room service everything was bought up so quickly and everything you asked for you got! Staff were also amazing in restaurants and in the lobby bars. I can’t remember the names of the bar staff in sky building but they were brilliant in the evenings. Cleaninliness- 10/10 can’t fault! Food - I am an extremely fussy eater but was overly impressed. breakfast and lunch had a good variety to offer. We ate at the grill house, in our opinion by far the best restaurant. Provence was really good and fresco- amazing tomato soup! We ate at Ergon deli and Anaya these didn’t live up to expectations for me. Absolute shame as Thai is my favourite food. We ate at ozou for lunch one day and I was a little disappointed. I was worried about reviews regarding food poisoning but we had no issues at all and we ate everything so don’t let that put you off at all. I could of and I would have missed out on this hotel. We went out to the old town and borrowed the ikos Tesla. We had a great time the Greek people are truly so kind and welcoming compared to us English 🤣 Entertainment- Good entertainment, not tacky and we absolutely loved the cello player and singer she was incredible. The band and blues brothers were so good and they really put the effort in. Unfortunately we missed the white party on the beach and listened on the balcony and regretted it big time! Overall I didn’t want to come home and had the most perfect family holiday. I would 100% book here again just because you know you will not be disappointed and it was worth every penny. Thanks to all the staff at ikos dassia for going that extra mile. We will be back.

Sudipta Quabili

Ikos Dassia is not a perfect resort - but we had a wonderful time regardless. In terms of positives, the resort stands on two tentpoles: the location, and the service. Almost everywhere you look in the resort, you are met with the breathtaking beauty of Corfu and the Ionian Sea. The resort takes full advantage of this by featuring open air spaces in many of the restaurants and common areas. The service was second to none. Not only were the staff attentive, but our requests were handled with astonishing speed. Our concierge was also in constant contact with us, making sure every part of our stay was to our liking, and arranging for customizations and special surprises in line with how we wanted to spend our vacation. In terms of areas for improvement, the one that was most noticeable to us was that this resort seems almost exclusively geared towards families. My husband and I visited at the end of our honeymoon and we did not find the facilities very suitable for couples visiting without children. While there were adult-only areas, these often felt like an afterthought and not very secluded. Thankfully, we booked a suite with a private pool - something that is imperative if you are a couple staying here as it was hard to find seclusion from families in the main pools and beach areas. There was also very little in terms of entertainment and activities geared towards adults. The food also didn't wow us as we expected it to. While there are quite a few restaurants to choose from, in our experience, they all seemed to play riffs on the same dishes, just with slight alterations (e.g., almost every menu featured some sort of braised beef and sea bass). While the dishes were presented beautifully and you could tell that the ingredients were fresh, they often lacked flavor and seasoning and were not executed as well as they should have been. The Tesla drive was also one of the low points of our stay. A Tesla Model Y is not at all the ideal car for driving the narrow streets of Corfu - especially if you are not accustomed to rural European roads. An option to have a smaller car would have made this experience a lot less stressful and more safe. Lastly, while we felt the value proposition of the resort matches the prices they charge, the resort lacked a sense of luxury. While the surroundings are gorgeous, the interiors of the resort felt very standard. The staff and the landscape do most of the heavy lifting in bringing the "wow" factor as the furnishings and general layout of the resort don't bring that sense of grandeur one would expect from a 5 star property. There were few top shelf liquor offerings, and the bars were relegated to the main lobby and pool bars without any unique concepts. We definitely felt the lack of a grab-and-go coffee shop or bakery that comparable resorts usually feature. And while we booked a "Deluxe" room, there weren't special lounges or restaurants reserved for Deluxe guests at this property aside from a strip of beach and a pool area. All that being said, we still had a wonderful stay at Ikos Dassia. We cannot say enough great things about the staff as they really went above and beyond to make our stay special. We would be delighted to return to Ikos Dassia, or visit any other Ikos property, and hopefully see them only improve while maintaining their strengths.

Ioana Oros

Our stay at Ikos Olivia was the best holiday experience we've had so far, especially traveling with a toddler. From the moment we arrived, the staff went above and beyond to make our stay exceptional. They were incredibly well-trained and attentive, always anticipating our needs without us ever having to ask. Their friendliness and genuine care made us feel pampered throughout our stay. The attention to detail was outstanding. For example, at the Florence restaurant, the lovely hostess always greeted our two-year-old with a warm smile and provided cutlery that matched her outfit nearly every time—a level of thoughtfulness that truly amazed us! 😝The step chairs for kids and other small touches made everything so much easier and more enjoyable for our little one. The food was absolutely delicious, and the variety of activities kept us entertained throughout our stay. Everything was immaculately clean, contributing to a truly relaxing environment. We’re already looking forward to our next visit. It was 100% worth it! The only minor issue was the pillows, which I found a bit uncomfortable, but that might just be a personal preference. Overall, we couldn't have asked for a better holiday experience.

Nicholas Lifton

Have had a marvellous time with my wife and friends, the meals in all the restaurants first class with service, all the staff and cleaners were fantastic and very helpful and kind. Lots for families to do with great pools that are heated lots of things for the kids to do and great for couples, beach is nice and plenty of sunbeds sea is has stones as you enter with beach service highly recommend.

Sarah

The hotel itself is beautiful, and the staff are absolutely charming, with a special mention for Marilena, who was exceptional. However, our stay started on a sour note. We had booked a sea view room but were "upgraded" to a one-bedroom apartment with no view, inconveniently located next to the kids' club. The apartment also had stairs, which was completely impractical for us, as we had a 10-month-old baby in a pram. It took several hours and quite a bit of stress to resolve this and get the room we originally booked. This experience left a bad impression at the start of our holiday. While the service overall is good, it falls short of being exceptional which at the price point of the hotel, I would expect it to be. The biggest drawback, however, is the behaviour of some of the other guests. One downside was the atmosphere during mealtimes, where many children were left to run around freely, creating a somewhat chaotic environment that disrupted the otherwise serene setting. This was not limited to the early meal time slots, but continued through the entire dinner service past 9pm. In conclusion, while Ikos Olivia has many positive aspects, I would definitely recommend avoiding it if you're traveling without children, as the atmosphere may not be as relaxing as expected.

Василь

The hotel is amazing! The staff is attentive and very careful they treat all guests with care and love. They will remember everything you like and bring it to you nothing too much trouble. All 6 restaurants staff paid great attention to us in quick and positive way. We have never seen that kind of attitude and attention anywhere in the world! Rooms are spotless housekeeping service amazing! Always a pleasure to enter the room everything clean full and perfect. Beach is clean and the staff there as well always nothing was too much trouble they would bring towels drinks and food quickly and with a smile. The hotel management are taking care of all guests with kindness and are doing a great job. Spa is great as well doing a good job. Darja does a great job. Artiom the sous chef is paying attention to detail and cooks amazing. Special thanks to Athena the Assistant hotel manager and we want to thank her for her kindness professionalism and attention to detail. A huge thanks to all and we are hoping to see you soon.

Anthony Jackson

Great ultra all inclusive hotel, set into the hillside above a private beach. Great choice of restaurants (6) and bars. Each restaurant has a different cuisine, and between them, they have a selection of around 300 wines. Staff are amazingly attentive and helpful. Special thanks to Xanthy, Anna and Olga for making our stay special.

Kain Adey

Thank you so much to Thekla the food excellence manager who made our stay perfect. And huge thanks to all the hard working staff, across all restaurants, pools and the beach. We loved Ouzo and Beach Club food the best. Great cocktails. Great room service, speedy and quality- well done to all the staff we cannot recommend this highly enough to vegans and to families. Room was always clean and tidy day and night. No complaints whatsoever and we are fussy.

MrElmehicano

Just got back after a week’s holiday here. Service levels were something I’ve never experienced before, all the staff are fantastic so polite and accommodating without being imposing. Our son loved kids club and was well looked after by the wonderful staff, he met some great friends and loved the beach which was clean and well maintained. The food was fantastic in all six of the restaurants which we were lucky enough to sample. Anaya being my personal favourite. Overall an unforgettable experience and we’d definitely return or maybe try one of their other resorts.

Alice D

Amazing all inclusive hotel. The rooms are comfortable, the food is amazing and the staff are absolutely wonderful. In particular, the hotel are very lucky to have staff members like Despina who served us at the deluxe pool, she has so much enthusiasm and care for those staying at the hotel - she really made us feel so looked after and special. The same goes for Thomas at our dinner on the beach - he was so kind and even offered me his sunglasses as the sun was shining right on us. I couldn’t speak more highly about the two of them. Thank you Ikos for such a lovely week.

Amanda Fernandez

I can't recommend this place enough. We had a wonderful holiday with our 8 month old son. Nothing was too much trouble for the staff. The food was delicious and with 6 restaurants we never got bored. The only negative is the immediate area isn't very interesting but you could take a Tesla to go further afield if desired.

Igor Simonov

I don’t usually post outside of dine-out experiences HOWEVER - here is a special review to Ikos Resorts, especially to Oceania, where my wife and I had the pleasure of staying for 5 nights. The best thing about this hotel is the service that each and every guest receives. The staff are the core of this hotel. They truly care and listen. Always friendly, always attentive. We had a few dietary requirements and after expressing our wishes to the concierge, we felt very cared for. No request is ever too much for them and the attention to detail at every step of the way is truly impeccable. Ikos has been an amazing holiday destination, especially for a very special occasion :- our honeymoon. We could not have picked a better place to go.

Anaïs Muyl

We had an amazing stay as a family of three (our daughter is 2 years old). Everything was beyond perfect, from our arrival to the departure, nothing disappointed us. The food is the best I had in a hotel so far, the staff is friendly and helpful, the installations are spotless and everything is well thought. The rooms are spacious and the views were great. My toddler was smiling non stop, and her happiness made our stay even more unforgettable! Ikos Andalusia was our first time in an Ikos resort and it won’t be the last. Best all inclusive resort without any doubt, the concept is the best we experienced so far.

akeemedis alizmedis

All inclusive is excellent. Free use of tesla cars if you can drive. Insured fully comp. Scratch on car no problem. Really, really good resort. You need it, you ask for it, you get it. Great staff. Great food. Great atmosphere. The best you can ask for or get. Will be returning next year.

Trevor Davidson

This hotel is well worth its five stars, including the ones given here. The staff are amazing, all speak good English, and are always on hand to offer whatever you want to eat or drink. The food is amazing with enormous choice across five a la carte restaurants, a very high quality buffet-style restaurant and its own Chiringuito (beach bar/restaurant) on the beach just across the promenade from the hotel. A great hotel for families with lots for children and adults, including many sport and fitness activities. Would definitely recommend and will definitely be going back.

Lukasz Pater

Wow, what a great hotel! From the moment we arrived, we were impressed by how kid-friendly everything was. The food was absolutely stunning, with a wide variety of delicious options that pleased both adults and children alike. I lost count of the number of swimming pools available, including a serene adult-only pool for some quiet relaxation. The service was just perfect—attentive, friendly, and always ready to help. We had an amazing stay and can't wait to come back! >>> YOU TRULY ROCK, IKOS

Chloe Cox

Myself and my boyfriend have just got home from staying at Ikos and it is such a wonderful place. We had such a lovely time staying here, all of the staff were so incredibly kind and made the experience so enjoyable for us. I wanted to say a special thank you to the staff at the Italian restaurant who could not have been more accommodating and kind to us, I didn’t manage to catch anyone’s name and I so wish I had as the staff there were exceptional. The food is sensational, however as my partner has a severe peanut and nut allergy I did at times get frustrated as I’m used to in the UK being told when I order food if it also has nuts or peanuts in and found this did not happen despite us staying his allergy at every meal. I honestly don’t think of this as a fault, I think it is more down to differences from being at home vs abroad and it didn’t dampen our stay or cause my boyfriend any issues. I found fairly often I would order a dish that did not state if it contained nuts for it to arrive with nuts or peanuts in it however I think this is most likely as I do not have the allergy so he was only advised of any meal containing nuts if he asked to order it. On this though, the food is all incredible and so delicious. The Spanish restaurant was our favourite and the food in there is just sensational, we didn’t eat out of the hotel once which is so rare for us and speaks volumes of the incredible food. The hotel is so clean everywhere, the rooms are exceptionally clean and we were provided with anything we needed including an abundance of towels! The mini bar in the room included a Nespresso coffee machine which I loved and the added touch of a biscuit on your bed at the turndown service when you got back after dinner or drinks was lovely. The pools are all beautiful maintained as are the ground in general and really make you feel so relaxed and luxurious. We are already looking at returning to the various Ikos resorts and I have been recommending the resorts to all my friends and family!

Amy Rusike

A beautiful boutique beachfront resort with amazing 5* restaurants and facilities. We travelled with our two year old and there were endless options to keep her happy and entertained. We have no complaints about service. If anything they went over and above. I would definitely recommend Odisia for a family holiday if you're looking for fun for the whole family. We're already planning our next visit.

Luuk Schopenhouer

We stayed for 10 days. Odisia is beautiful, and offers an amazing variety of pool area’s, bars and restaurants all the way to the beach. Staff was amazing and we had no issues. However, the room was very underwhelming. With a baby, we were placed extremely close to the reception, and every evening and night we suffered extreme noise complaints. Sooo much noise comes into this room, its ridiculous. We complained multiple times, but there was no better room available. Although is very nice concering what they could do, it made it so that we were happy to go back home. If you get a room at garden village, be prepared for all the irritating noise.

Matt Corby

Excellent facilities, food and views. Spent a huge amount to take family of 13 away for a week. Biggest issues we faced included: 1. Buggies - not enough of them for such a vast resort especially when you have grandparents who struggle with mobility. Waited over 25 minutes for one buggy. Waited for over 10 minutes on other occasions and then simply gave up! A high profile footballer was there with his family. We were told we couldn’t arrange specific times for the buggy to collect our family from the restaurant but that was clearly not the case for him despite both my family and his staying in the “deluxe” apartments - clearly his money is greener than ours! 2. Shower issues in one room that had to be fixed on 2 separate occasions 3. Ant infestation in our deluxe apartment - had to call several times to sort issue. My experience was heavily influenced by the buggy issue and others seemingly receiving better treatment due to the high profile name. I’ve visited 3 IKOS resorts over the past 3 years and spent in excess of £100k. Next time I’ll be reviewing my options and looking for alternatives which is something I thought I’d never say!

George Barclay

We visited in October, this was our fourth Ikos resort and it was our favourite. The resort is large but easy to get around, the gardens are very well kept pool / pool areas are extremely well maintained. I feel Ikos could improve their menus in some of the restaurants and have more choice but the food is very nice in general. Compared to sandals I think sandals have the upper hand with a couple of their restaurants and food quality being better. The rooms are very well maintained and a very high quality. My only issue with Ikos is the headache of organising restaurant bookings before travelling as slots fill up quick even though the restaurants are never full and always have space even when they say their full, although I contacted Ikos about this problem before arrival and they went out of their way to get the reservations organised for us which shouldn’t of been necessary but it is appreciated that their resolved the problem. There’s a similar issue with the Tesla hire, we always take one out for the day and it’s a good incentive for us to keep returning to Ikos, although booking one always seems to be problematic they manage to get us a booking, there always seems to be a lot of Tesla’s in the car park even when their bookings are ‘full’ My only big issue is the incentive to return to Ikos resorts hasn’t been clear or easy, I have only just found out that there is a small discount for returning guests, we have always booked with Jet2 as the deals have always been better, but surely booking with Ikos direct should be cheaper and returning guests should be well looked after, I have 63 nights with Sandals and after 70 I get a free week, they also have other tiers of rewards the more you stay. We usually book 3 rooms with my parents and sisters family joint us so I feel the incentives and rewards for returning guests really needs improving as the prices are continuing to rise with no great improvements for your money. This isn’t to say that I don’t love Ikos, but I feel it needs reviewing and improving.

Adam Smith

We had a wonderful time as a family of 4. To quote my 7 and 5 year olds, Ikos Odisia has "the best chicken nuggets they've ever had". Rooms are not particularly plush but are functional. Everything is still very new since the resort was only built last year. Service is excellent and everyone we interacted with did their best. Maybe they could use a few more staff in the bars to reduce waiting times but it's a very minor complaint. The food was mostly excellent. I especially appreciated that all venues had a kids menu for fussy eaters. The free Tesla hire is stress free and a great perk, we used it to explore the island. The beaches are lovely, plenty of sand and lots of shallow water for the children to explore. Lounger service everywhere. Very few complaints, I would definitely return.

Liam Kinsella

Everything has been outstanding. Staff are extremely friendly & accommodating and nothing is too much trouble. The word NO doesn't exist in their vocabulary. The live shows are very entertaining. Would like to say a special thank you to Anthony the reception manager, Thomas in guest relations, Georgia who arranged our late check out and Florin the waiter in the adult pool area. They are the epitome of professionalism and customer service.

Liz McCullagh

First time holidaying at an Ikos hotel and it did not disappoint. At all. The place is flawless, amazing food and wine. Sports centre for the kids. The restaurants are quite close together. The beach is pristine with amazing views and the staff are very friendly and accommodating. Will def be coming back. The all inclusive just tops it off for me compared to other hotels we have stayed at. Little perks included were a Tesla for the day ! Nice ! Evening cruise which was nice. they also have a courtesy bus which goes into Kos town if you wish.

iang65

A truly 5* experience. The resort and everything about it is superb. World-class dining, with world-class service to match, it oozes sophistication. Our first Ikos visit, but it won't be the last, simply superb.

Stephane Koenig

Fantastic place. Relaxed, friendly and fun. Great food, staff are friendly helpful and very accommodating. Rooms all have a decent view. Many areas have child free zones not that children are any trouble, the staff love them and are trained in child care… as long as parents help in ‘difficult moments’. Lots of daily activities for kids and adults if you like that stuff including borrowing a Tesla for the day (free). Food is great many restaurants to choose from - booking dinner recommended for some restaurants. Highly recommended.

PD

Ikos Aria offers a flawless experience. Ikos Resorts are the best 5-star hotel chain we've ever encountered. We've visited Ikos Olivia multiple times, and unlike other 5-star resorts, Ikos never disappoints. Other resorts could learn a lot from the owners of Ikos. From the moment you arrive, you're well taken care of. The staff is incredible, always smiling, and eager to assist. The hotel is impeccably clean and clearly well maintained. The food is high-quality, prepared by skilled chefs, making you feel truly pampered. This is a 10/10 experience, and we will definitely return. We've used almost all the facilities at this hotel, which is just a 20-minute drive from the airport. Thank you for making our holiday magical. 😊 They cater to gluten-free dietary requirements and tailor dishes accordingly. Inform the hotel and concierge service upon arrival, and they will personally address your specific dietary needs, ensuring all resort restaurants are aware. You don't need to select food from the buffet. I spoke with the kitchen manager to avoid cross-contamination since guests may mix utensils. By far, this is the best hotel for catering to dietary requirements.

Carol Pritchard

Friendly and welcoming from the 1st minute you arrive. Comfy clean room with good size balcony. Good selection of food and drinks, with good staff waiting tables. Pool side entertainment is excellent, for children and adults. Jean and his team are excellent at water aerobics/dance. The girls have so much energy and the men have nice bums for the ladies to view. The animation team shows are excellent, the staff have so much energy, time for a chat and make you very welcome. Cannot say anything bad about our stay, lovely place.

Lynne CB

It's a lovely hotel. Grounds are lovely, and everything is kept clean all the time. Good selection of drinks, and the food is probably the best ai food I've had. Staff are excellent too. The room was pretty cramped and dated. The shower is not a great experience as the shower curtain was too small and kept clinging around us, flooding the bathroom each time. The rooms are also not very sound proof, constant noise. As its peak season, I found the whole experience not very relaxing at all. Too many people for the facilities. The main dinner hall was more of a job to get through rather than a nice relaxing meal. Busy, noisy, stressful. The Italian restaurant doesn't have as much choice, but we found this to be much quieter and calming. Entertainment and kids' pools and big pools were excellent, but again, there were not enough beds for all the guests, so we couldn't always get to relax there. Most days there, we had to reserve a bed before breakfast (which I hate doing) or sit on an uncomfortable bench. All in all, the hotel is pretty great but overbooked in the summer months. I'd definitely come again, as is it beautiful, however would return either earlier or later in the year, as I'm not leaving very relaxed unfortunately.

Chiara Sommerhalder

We stayed for 10 days at Blau Punta Reina and it was truly amazing. Everything from the food to the drink choices, the cleanliness of the rooms, pools, resort, to the staff who were all exceptionally friendly. The view is amazing, and it takes about 10minutes to walk down to the beach. I’d like to highlight the animation team: They were all fantastic. The activities they planned were so much fun (for kids and (!) for adults) and they were so lovely, funny, empathetic, motivational and entertaining. Kiko, who’s doing all the lights and sounds of the stage is a sweetheart and works nonstop to give the guests the best experience possible. Just like Sandra, Zdenka, Rachel, Robin, and all of the other great people from the animation team. I’m usually not one to do a lot of activities on vacation, but they really hyped everyone up and I enjoyed taking part as well as seeing them perform. The restaurant staff and everyone who worked at the bar was so nice es well. They were working hard on helping guests/ giving great service/ and giving everyone a smile on the face. In summary it was a great experience and I would recommend it to everyone (not just families with small kids) Thank you, for giving us a vacation to remember :)

D. LongJohn

We stayed at this hotel for 10 days in August, 2024. Even though it was quite full, the hotel is big enough to accommodate everyone; the facilities are amazing and they have a lot of activities for the kids. The food is great with several options. The rooms are comfortable. My only criticism would be that some of the receptionist are sometimes unfriendly and impolite. On our second day at the hotel, my son woke up in the morning with bites on his body resembling bed bug bites. I informed a lady receptionist about it and was shocked by her attitude. She was so nonchalant about it and spoke to me in an impolite manner. Ultimately the cleaning ladies (who by the way are the nicest of all the staffs) came and treated the mattresses, but we never got an apology from the receptionist or the hotel which showed a lack of concern for their guests. Moreover, there isn’t much outside the hotel to do. The beach is a short distance away - the hotel does provide a shuttle bus to the beach at regular interval - and the nearest tourist attractions are about 30 mins away. Nevertheless, we had a nice time overall.

Tiago Soares

Very good stay, good pools, magnificent beach accessible on foot. The food could have been a little better quality and more varied, but the food is still good. The entertainers and respective shows were really good, my daughter loved it. At the reception, everything went very well too, and a shoutout to the animator called João, who was excellent and always listened, hugged and see you next time