GRL Enterprise
From the moment we checked in we were WELL attended to. The staff were friendly and polite. The breakfast was very nice and food was both plentiful and fresh. The rooms were VERY nice and clean and room service was top notch. The beach was an easy 2-3 min. walk and is simply amazing.
My only two issues were:
1) the pool closed at 7PM … very sad as I so wished to swim in the evening:(
2) the concierge/hotel offers were WAY more expensive than other offers right in the same area. Thai Message cost 1000 Baht on site but if you walked anywhere else within 2 min. It was 300 Baht. Shuttle on site from Resort to Phuket airport was 2000 Baht where if you walked anywhere else within 1 min. it was 1200 Baht.
Viviana
This hotel is excellent for the price. The room was a bit outdated but it was neat.The breakfast is great and has a lot of options. Pool is nice and the beach is only 100m from the hotel. Many restaurants nearby and 7eleven.
Kudos to the housekeeping. The room was very clean and all the surrounding spaces, pool, garden, lobby, restaurant.
Wonderful stay I recommend it!
sean scott
I had high hopes for The Leaf By Katathani, but unfortunately, my stay left me feeling disappointed and unappreciated. Having traveled to many hotels, both in Thailand and abroad, I’ve come to expect a certain level of hospitality—especially from a well-known brand. Sadly, this was not the case here.
We arrived for check-in at 5:00 PM, much later than the standard check-in time, so naturally, we hoped for a little flexibility with check-out. A simple request for a 1-hour late check-out was immediately denied, with no consideration given. I understand hotel policies, but in my experience, most hotels strive to accommodate their guests whenever possible. Given that it was also my birthday, I had hoped for at least a small gesture of understanding, but instead, it felt like a cold, rule-based response rather than genuine hospitality.
Another issue was the room assignment. We had clearly requested a twin bed in advance, yet we were given a king bed instead. We didn’t make a fuss—we accepted the room. However, when we asked if there were any twin rooms available, we were told there were none left. Strangely enough, when we checked online, twin rooms were still available for booking. It was frustrating to see such a lack of effort in even considering a room switch.
I’ve stayed at countless hotels, from small boutique resorts to five-star chains, and the best ones always focus on guest satisfaction over rigid policies. They find ways to accommodate reasonable requests, making guests feel valued rather than just another reservation number. Here, however, everything felt inflexible and transactional.
This hotel may have great facilities, but hospitality is about going the extra mile—or at least meeting guests halfway. Unfortunately, The Leaf By Katathani fell short in that regard. If you’re looking for a place that treats guests with warmth and flexibility, you might be better off elsewhere.
Daniel Cracknell
A fantastic resort at a very good price. The rooms are spacious and clean, the pools are both lovely, and the staff service is great. A perfect quiet location just 5 minutes walk from the beach. I will definitely go back here!
Shelly
We were supposed to be staying at The Leaf on the Sands, but upon arrival, we were informed that there were no rooms available, despite the room having been booked for months. This was very disappointing and frustrating. We were then told we would be moved to The Lake Oceanside, and given coupons for a free dinner, for the inconvenience. Oceanside turned out to be great. It had a direct, short path to the beach, the staff were friendly, and the food was amazing.