Sheree Lati
It was great for the price. Their bed could have been more comfortable, maybe add a pillow top mattress pad and some better pillows. Fitted sheets would have been nice also. The hot tub was very dirty and I requested a few time for it to be clean. I guess the resort guests did not shower before entering. I loved the heated pool especially since the sunshine state was not so sunny during our stay. I loved the nature walk. The customer service was great especially Maria and Lynelle.
Ahlisha Jones
We stayed here 5 years ago and the kids absolutely loved it! Nothing has changed it is definitely the place to take a family on a tight budget. The covered pool is amazing. Movies at night pool lit up, so sweet! The staff are super friendly. Check in was fast!
Our room had two beds and a pull out sofa bed, with small fridge and microwave.
Clean bedding, room had comfortable blankets. Tile floors slippery when wet though!! Housekeeping could clean under the beds better, anytime i go to a hotel i always check for critters. Found lots of dirt. I'm sure its hard to keep up with though ad the resort is huge! 5 stars for sure tho.
Gina S. Q.
I was there at the end of August 2019. The room was just okay, everything was old, the bathroom pipes made loud noises every time we used the plumbing. The walls were paper thin and they would drill in the other room while we were trying to sleep. Maid service just knocked and entered several times, no respect for the do not disturb sign. My credit card was stolen right off the counter. After two days the water in the tub wouldn't go down properly. We were placed far from everything which was quite annoying considering we were there for a full week. When I asked to be upgraded due to all of the above, they said the only difference would be a pull-out sofa. While it wasn't horrible, and the location itself was decent. I would not stay there again with my family.
Heather Amburgey
The amenities available were terrific. Two pools, one covered, one open with barside. Courtyards. They offered a playground, a tennis court, volleyball nets, soccer field, among other things.The landscaping was nice. A restaurant, buffet style. The staff were informative and friendly. The rooms were a good size. The beds were comfy. A/C. Refrigerator. Microwave. You can tell it's an older model that someone put some fresh paint on. It's done fairly nice. My only complaint is the room I stayed smelled like mildew and had a dampness to it. However, my friends room was fine. That's my reason for the 3 star rating. It's a low cost for a family on a budget with great amenities. But it does have some set backs.
Lisette Alba
The resort room is quite spacious and updated. I love that there are two sinks, one is outside of the actual bathroom so two people can get ready at the same time. The covered pool was great! The restaurant is only serving breakfast for take out right now, but it was delicious and adequately priced. All the staff members were nice.