Catalonia Montego Bay

Chris Stroud

Check in required more than an hour. We purchased four rooms for us and our adult children/spouses. They simply could not understand that. Then our room keys didn't work...repeatedly. The facilities are nothing like the online photos---very 1990s and in need of much repair. Photos online are definitely edited. The hot-tub near the pool was out of service. The elevator to our room was out of service. The reservation system for the three restaurants often crashed while we were trying to make reservations. A given restaurant was listed as "full" yet most of the tables were empty. The food was actually rather good, however. Minibar in the room--empty. The couch in the room--old and stained. The service was acceptable and just that--rarely to the staff smile or speak. The drinks were good, but you can't expect the staff to bring you one. No poolside service. At least four times during our week we had to go get our keys replaced. No apology, no explanation. We were with our 16 year old daughter in the gym and security made her leave---because she needed parental permission to be there! Want an after-dinner swim in the pool? Sorry, it closes at 7 PM. We've been to all inclusive resorts in the Dominican on multiple occasions and this was a huge shock. I strongly recommend against coming here. It is not a good deal for the money; not at any price.

Kamorr Stewart

My experience was great. The workers are friendly and one of my best waitress so far was Monique. She was so friendly and professional. I was however disappointed with the behaviour of the housekeepers since they tend to give off an attitude but it was a good experience. Would most definitely recommend.

Jenny Lu

I recently stayed at the Holiday Inn Montego Bay in Jamaica, and while the property is beautiful, the overall experience was disappointing. The resort is located on a stunning piece of land with great views, which is probably the highlight of the stay. The rooms, however, are just average. They’re not luxurious by any means, but they get the job done. Similarly, the food is decent—not bad, but nothing to write home about. I did discover my love for muesli cereal during my stay, which was a nice surprise. Unfortunately, the biggest drawback came in the middle of the night when the air conditioner in our room caught fire. It was a terrifying experience, like something out of a nightmare. I had to quickly unplug the unit to stop the fire. Since the hotel was fully booked, they couldn’t offer us another room until later the next day, so we had to spend the rest of the night in a hot, uncomfortable room. For the price, it felt like a decent deal, but this incident made the stay far less enjoyable. I don’t think I’d return to this hotel, and I can’t really recommend it to others based on this experience.

Amanda P

Very relaxing resort, not a crazy party vibe which is what I prefer. Not super busy this time of year. Decent buffet choices. Didn't try any of the a la carte. Rooms were clean, beds comfortable with lots of pillows and great air conditioning in building one. Staff were incredible, everyone checks in on you.

Alesha P

No activities on the resort ... the entertainment was about a 5/10 beach and pools were the only things to do during the day. Most of the bar tenders were fun and kept the drinks coming. Wish they had a better selection at the jerk hut but it fed the liquor.The snack bar had good burgers & fries The food overall was ok , The service was pretty decent most of the staff were pleasant. Check in was fast and easy a bell hop took our bags to the room. We had an issue with the TV when we first arrived but maintainance came right up and fixed it. For the price it was a good stay and I would definitely stay again