Overview
Embrace the laid back Jamaican lifestyle at Catalonia Montego Bay. Enclosed in lush tropical surroundings, you’ll discover a private white sand beach alongside a swimming pool and volleyball courts, so you can make the most of your time in the sun. Sip a cocktail by the pool or venture to the hotel’s own ‘Tek It Easy’ island, where you can lounge right next to the ocean. At mealtimes, you can indulge your taste buds with a choice of six excellent restaurants serving a range of international cuisines or relaxed buffet-style treats. It’s also perfect for families, with children’s activities and a playground to keep little ones busy, while parents can indulge in a spa treatment or enjoy the adults-only pool bar.
Distance from beach
Catalonia Montego Bay has its own private beach.
Distance from resort centre
Catalonia Montego Bay is situated in Montego Bay, where guests will find a variety of restaurants and local shops just a short walk away.
Distance from the airport
Catalonia Montego Bay is approximately 8km from Sangster International Airport.
Facilities
Catalonia Montego Bay | Google reviews (5189)
Jennifer Stymacks
I have stayed in many all inclusive resorts and I have to say the management was the most underrated here. We booked a partial ocean view. What we got was a view of the tennis courts and the highway. When addressed we were given an upgrade to our dining. While a nice gesture, it only was given to two of our 9 party so did not serve us well. The first two days we had to call 4 times to have the water in our shower fixed. First we only had ice cold water, when they said it was fixed, it was boiling hot and could not be adjusted. They again came back and "fixed" it to ice cold water that could not be adjusted. When management was approached she asked me to give my story as she slowly typed on her phone my details line by line. I felt it was the most unprofessional thing I've ever experienced. Then was told there was nothing they could do about the fact I had gone two days with no shower. As I stated I have done all inclusive before and I know there are a lot of perks I could have been given to make our trip more enjoyable that they did not offer to offset the inconvenience. The door handle fell off our slider door. Our rooms were not cleaned until 5pm when we were looking to shower for dinner which made us late to meet our other guests we were traveling with. There are only 4 staff members that I felt were not helpful or friendly the entire trip. The ladies at guest services made fun of me when I went to complain about the shower for the fourth time and there are two older female bartenders that need to retire. They never smile and only speak to each other. Other than the we loved the staff. We treated and tipped them all very well. Jamaica is beautiful and we loved the people and we will be returning but not to this resort. We have two days left to our trip and will enjoy every second of it as we spend a lot of money and this is about making memories and not the small details. However, had management at this resort stepped up they may have had returning travelers and lifelong guests. They did themselves a disservice by just not giving us a few perks to offset our inconvenience. This is why they are receiving a 1 star review. Very sad! Alittle effort would have changed that. Hopefully they learn from their mistakes for future guests.
Chavanique Ricketts
Firstly, I must say the view of the hotel is very awesome and attractive. Secondly, the front desk attend ( Shantoy) made our stay Memorable and absolutely stunning.
My only problems were the room service the menu needed a lot more options and update for lunch and dinner and also the entertainment we would like something a little more lively.
Ken Toews
It's no 4-5 star resort (unlike the Holliday inn of the past) but it's decent value for your dollar. The ground keeping is clean and very well cared for. The pool is very clean. The beach is well groomed and clean. There is enough shade at the resort as I never used a drop of sunscreen during my stay.
The food is mediocre.
Some staff were pushy for tips but most were well behaved.
The tour division 'world to meet ' (W2M) was a disappointment as I felt the excursions were substandard.
Customer service should also be improved upon as getting a refund from (W2M) was difficult and confrontational.
The air traffic and highway noise can get annoying at times but it's not Catalonia's fault...but it's still a reality.
Tanya Reid
Upon my arrival, the staff greeted my child and me warmly and were very helpful throughout our stay. They called me every day to ensure everything was going well. This was my second time staying here, and we opted for a one-bedroom suite to celebrate my son's birthday. The room was beautiful and very comfortable, featuring a jacuzzi bath and an amazing steam shower.
The food at the buffet had improved since my last visit, and I would rate it a 10/10. However, I found it bothersome to have cats wandering around while my son and I were trying to eat. The only restaurant where we encountered staff with attitude problems was the Jamaican restaurant. They mistakenly booked us for a day when the restaurant was closed, and when I sought to reschedule, the male hostess was quite rude. As a result, we missed out on dining at one of their restaurants, and had to resort to the buffet, which was acceptable since they offered oxtail and rice and peas.
The entertainment left much to be desired. Coming all the way to Jamaica, I was hoping to experience more of the local culture, but they mostly played all-American music. I wished they would have mixed it up a bit. To get a real cultural experience and taste fresh Jamaican fruits, I had to leave the resort.
Despite these issues, the resort is a relaxing, kid-friendly, and clean place. Overall, I enjoyed my trip and would consider coming back again.
M Wade-Martin
It's not quite up to Catalonia brand name yet. The rooms were not upgraded. Specifically, the bathroom was small and dated. The staff was great and friendly. The food was not authentic and had no spice or seasoning. ETC members are not recognized yet, so there is no VIP service. The view from the room was nice. The only great part was the strong drinks and staff. They do have a free shuttle to the shops, which were all overpriced. We had the best experience we could from the place.
Facilities
- Swimming pool
- Whirlpool
- Private beach
- Live entertainment
- Children’s activity centre
- Volleyball courts
- Gym
- Spa
- Wi-Fi
- Table tennis
- Restaurants
- Bars
- Barber/beauty salon
- Concierge services
- Baggage hold
- Shop
- Doctor on call
- Laundry/dry cleaning service
- Business centre
- Currency exchange
*Please note that charges may apply to some activities and for the use of some facilities.
All-inclusive
The Catalonia Montego Bay all-inclusive concept includes the following:
- Unlimited food and snacks from a choice of restaurants, both buffet and a la carte
- Alcoholic and non-alcoholic beverages at bars and restaurants
- Taxes and gratuities
Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.
Dining
The Barefoot Bar and Grill
- Offers light meals and drinks
- Serves lunch
Portside Buffet Restaurant
- Buffet-style dining
- Serves breakfast, lunch and dinner
Sea Breeze Restaurant
- Grill restaurant
- A la carte dining
- Serves dinner
Sorrento
- Italian cuisine
- A la carte dining
- Serves dinner
De Terrace
- Jamaican and Caribbean cuisine
- Serves dinner
Kenko Japanese Restaurant
- Teppanyaki concept
- A la carte dining
- Serves dinner
- Not included in the all-inclusive dining plan
