Chanalai Flora Resort

Kristy Hardey

Whilst there are many things to like there are also many negatives. The room is clean and nice but since our arrival has not been cleaned properly, towels changed and bed made is all that happens. We were in section 3 which was seemingly the best they had to offer. If you struggle with stairs this is not the hotel for you. Pool towels are provided once. Most hang wet towels on their balcony to dry and if you choose not to do this, you will need to request a new towel. 2 pool side bars both of which were unattended. The breakfast is far from adequate. Most things in the Bain-Marie are minimal or cold, selection is basic and not done well. Requested poached eggs for 2 people and after waiting was told they would bring to our table. One lot of eggs turned up, however we never got the second lot of eggs even though it was confirmed another 2 on delivery of the first 2. Staff are lovely but are always on their phones and struggle to comprehend. Location is great with loads of restaurants, some better than others and laundry across the road is good. Clean, friendly 3 star hotel run on a tight budget

John C

This is a wonderful well-run hotel with very friendly and helpful staff. The hotel is built on a hill overlooking the pools and Kata beach and there are a lot of steps to negotiate every day. Providing you are ok with this I would recommend this hotel. Check in was a breeze and we were quickly shown to our room. We stayed in a Superior Room in block 3. I highly recommend these rooms as they are modern and nicely decorated. The bathroom is excellent. They have a large balcony. Breakfast was great with plenty of choice and even staying there for 5 nights we didn't get bored with breakfast. There are 2 modest swimming pools plus a toddler pool. And a smallish gym. It's a short walk to the centre of Kata, there is a 7/11 store 5 mins walk away. There are plenty of choices of restaurants and bars nearby.

Robert Klausen

A very nice and clean hotel with a perfect location in Kata Beach. The buffet breakfast is very good. The employees took care of us from the first minute we arrived and were friendly and service minded all the way through. They go the extra mile. Both pools are really nice and our 4 year old loved it. The bbq buffet dinner was really nice as well. It is not the best hotel for a wheelchair user or a stroller, but we managed fine with the stroller anyway, and the employees are very helpful carrying it up and down the stairs. 2 adults and 2 kids, 10 months and 4 years old. Tip: Book directly through their website. Have fun and enjoy this beautiful place.

Sue Davis

We had 5 lovely days here. Can not find fault at all with the hotel. Our room was lovely and roomy, very clean. The breakfast was fantastic, everything you could possibly want. All the staff went out of their way to help you, nothing was too much trouble. The location was perfect. We would definitely stay here again.

I D

Overall very nice stay. Friendly staff, good location, nice pool, comfy bed, and great view. However, our bathroom smelled like sewer and I think it’s something they can’t fix unfortunately. I also feel that the price is too high. For what we paid I expect to have at least breakfast included. Overall I recommend this hotel.