Colony Hotel

L. Friedman

The Colony Hotel on Ocean Avenue has a great location in South Beach but the hotel itself was pretty underwhelming. However the service really stood out—everyone was incredibly kind and helpful. Especially Chris, the night shift receptionist deserves special mention for going out of his way to make our stay better. The hotel may not have been the best but the staff's dedication made a big difference. Thanks @chris P.S. the sheets and towels were nice fresh and clean

Elizabeth Eaton

I had the most amazing time staying at the hotel. The staff was so friendly and made our stay such a fun time. The rooms were cozy and clean, and the hotel in general had a fun and welcoming feel to it. I can’t say enough good things about the bartenders and servers that we spent time with. I would definitely stay here again and recommend it to friends!

kenya vega

Went last month with family and had a good experience! Checking in was super easy and the breakfast here was great 😊. Room was a little outdated and you can hear everything in the hallway… other than that, good place to stay!

Allen Dallas

Colony Hotel gets 2 stars from me and not the full 5. Those 2 stars are positives and only because of the location and more importantly the people who work the front desk. These are my reasons explained (aka the pros): 1). Location was great, because we could literally grab beach towels and chairs from the front desk and walk across the street to a great stretch of beach. A lot of the restaurants, clubs, etc are on Ocean Street and a street over on Collins. 2). The people at the front desk were very helpful. There were 2 Latina ladies and a young Haitian man who answered our questions, guided us and helped us immensely whenever we had any queries. The Haitian man was EXTREMELY helpful to us after a long night of traveling and went out of his way to accommodate us. So thank you to that team. Now for the cons: 1). The bedsheets and bed were unbelievably uncomfortable and not clean. There were hairs still attached to one of the beds. We had the room serviced after day 3 and the same sheets and bedspread covers were not changed. 2). The room, bathroom and beds are really small, but when we vacation we barely spend time in the hotel. So although this should have been an afterthought, it’s annoying for tall people like us when you want to recharge comfortably. Also should mention that this could be a function of the age and style of the hotel. 3). We called ahead to management to ask about beach towels, chairs and umbrellas and were very specific. They said they could provide both on a first-come first-serve basis. All you had to do was sign them out and return them at the end of the day. However no umbrellas. The planner in us would have appreciate this ahead of time. Overall - my recommendation, as this was my third time in Miami, is that people should find a place toward the north side near Bal Harbour or Hollywood Beach and take day trips to South Beach. Parking with our rental car was cheap for the day and overnight and Lyft for trips to Little Havana were cheap. So therefore ride shares will also be cheap if going from somewhere north to South Beach for day.

Daniel Kifarkis

Great location and friendly staff. Room a bit outdated but i dis not expect anything else. Very noisy area and not isolated rooms. Elevator not functioning, i got a room on third floor and dont mind a bit of walking.