Holiday Inn Manhattan 6th Ave - Chelsea

Ryan Connelly

From my experience, this is a very standard "second-tier" Midtown hotel. The room is small, yes, but it's exactly the same as what you'll get at any other old (1920s-1950s built) Midtown hotel in this class. Many other said they had issues getting their security deposits refunded. I didn't. But also, the stay was booked on points. Not saying it isn't an issue for others, just that I can't confirm it happened to me. Another common complaint is slow elevators. This also wasn't an issue for me, but with the important caveat that my stay was a Sunday night in late winter when occupancy was low (I'm assuming, based on how cheap hotel rates were throughout Midtown compared to adjacent nights). I can definitely see how there would be a long wait for elevators at times, especially in the morning. Unfortunately, that too is very common for this age and class of hotel in Midtown. If the hotel is busy, you're likely to experience elevator congestion at any similar hotel. Good things to consider: the rear rooms on the upper floors have a great view of the Empire State Building, if that's your thing. 26th Street is substantially quieter/less hectic than anywhere north of 34th St, but still very centrally located with multiple subway stops very close by, and a short walk from Penn Station.

Aayushi Upadhyay

Booked this for a 4 days stays. The best thing I like about this hotel is SERVICE👏🏻. Hands Down for this. Everyday there will be room clean service, hotel staff is very friendly. You can get 24*7 coffee and tea complimentary at the reception. Thank you Holiday Inn for making my stay safe, comfortable, and hygienic.

Kevin Slofstra

We’re back from our New York trip—what an amazing city! We had a great stay at this hotel. The rooms are modern and clean. Destiny made our stay even more enjoyable by offering us a room upgrade with a stunning view of the skyline, including the Empire State Building. Two things we liked less were the room insulation—it’s quite noisy—and the sometimes long wait for the elevator.

Debbie Walker

Friendly check-in, room felt updated and fresh, although had issues with smoke alarm and tv. These were resolved promptly. Very clean and beds and bedding good quality. The real negative was the noise, lots of slamming doors which literally shook the room and the road noise is very loud, the 2am bin collection seemed to take forever. Might be an idea to give earplugs. Check out was a little curt, just one receptionist and a big queue of guests checking in and out. I would probably stay again but would look for a quieter room option.

X Turner

Overall the Hotel experience was great. Rooms were cleaned every day, check in and out was easy and they were able to hold our bags for us a few hours after check out. Our only problem was receiving our security deposit back. We have still not received our security back after countless calls to the hotel and having left over three weeks ago. Our room was spotless when we left and nothing had been broken or taken. We have talked to the hotel and they have acknowledged that our room had no damages to it. If this is not resolved soon I will be taking further action to the corporate office and legal action if it gets to that point.