GF Noelia

SAW

After browsing through several TripAdvisor reviews—some of which were less than glowing—I read between the lines and decided to book at GF Noelia anyway. I’m so glad I didn’t let those reviews sway me; the hotel turned out to be fantastic! The warm welcome I received set the tone for a great stay. I had requested a specific room, but it wasn’t available when I checked in. The next morning, Maria at reception personally apologized and offered me a chance to switch rooms that day, which I appreciated. While moving rooms, I accidentally misplaced my Kindle, but the attentive room service maid, Sarah, found it and returned it to me before I even noticed it was gone—what a relief! The hotel itself was outstanding, with spotless, comfortable rooms. The food was consistently high-quality, with plenty of variety to enjoy each day. The evening entertainment was a highlight, offering something different and engaging every night. The location of GF Noelia was perfect—just a short, easy walk downhill to the main harbour and promenade. This was my first time staying in the north of the island, and I loved every minute of it. Don’t let any negative reviews deter you from booking here; I’d happily return to GF Noelia without a second thought!

Lindsey Zahra

Rooms- descent size, plenty of storage and clean. However in desperate need of modernisation and sound proofing. You can hear everything from neighbours (everything) and outside from sports centre and bus station. Bathroom drains also bit stinky. Service- Maids and lifeguards pleasant enough but the waiters, chefs and bar staff are very rude. Receptionists do their job well but not much interaction required with them. You cannot use cash to pay for your drinks at the bar! Location- not a very clean or pleasant area. Feels a little bit out of the way and lots of homeless people in the area. Didn’t bother us but felt a little bit uncomfortable as I was on my own with my 2 kids. The sports centre and the bus station located very close by means that noise is unavoidable at night and all the way through to the early hours you can hear buses reversing in the bus station. Entertainment not great. Pool not heated. Games room needs upgrade. Pool cues have no tips and pool balls all mixed up.

Carly Martin -Legg

Currently on the last night of my weeks stay here. Every single staff member is fabulous especially Angelo, Carlos and the chef went above and beyond for us, so friendly and welcoming. Roof top pool was cold but just what you need when your out there all day sunbathing. I can not recommend this hotel enough. Well done to you all and a massive thank you 😁

Bridget Saward

We had 11 days at this hotel half board, well situated central to Puerto de la Cruz, rooms spacious clean though outdated,bathroom needs a revamp.Staff very friendly and helpful especially with an issue with payment of drinks bill,finally sorted many thanks.Evening entertainment varied and very good,however our last night was extremely loud spoilt the evening. We noticed the seating had been revamped but was very uncomfortable. Food on average good,breakfast a varied choice,however evening meal rather hit and miss lacked variety and seemed repetitive if you like pizza chips etc.Some evenings very noisy due to constant turnover of school parties.Pool more like a plunge pool un-heated,terrace area good but nowhere to order drinks food etc.Overall an enjoyable stay many thanks.

S Graham

2hr transfer from airport. Some rooms are beside bus station and a very well used sports centre so its noisy (you can also hear the lift pretty much constantly). Rooftop pool (freezing), no children's pool and not particularly child friendly which was fine for us. We had breakfast included which had nice rolls and all you'd expect. Evening meal not brilliant so eating out preferable for us. Quite hilly so those with mobility problems may struggle. Staff are very nice and accommodating but I doubt we'd return. Centre is about 15 mins walk but steep hill to conquer. Couple of small restaurants fairly nearby but that's about it.