Griya Santrian Resort

Chloe

We absolutely love coming to Griya Santrian. The resort has a lovely feel to it, more traditional in style, is clean and the staff are very accomodating. We found their breakfast to be good but the quality of the food in the restaurant for lunch/dinner has gone down. The pool bar is a big plus and their cocktails are excellent. This year though, I’m not sure I recommend staying until they’ve completed their renovations. They advised us renovations won’t be complete for another year. Renovations are 9am to 5pm every day, including weekends. Once even after hours. Please see the videos. We were only told of the renovations about 2 weeks before our stay and it was suggested that they wouldn’t inconvenience our stay much. I disagree with this a bit. They chose to do renovation work next to the front pool and the middle pools at the same time, so there is no part of the resort to get away from the noise, except the beachfront. The front pool was better than the middle pools as the construction was more intermittent at the front. For the cost of accomodation and as a standard expected, they really shouldn’t be doing renovations at multiple points throughout the resort and should have informed guests earlier with the option of changing accomodation. Overall though we still enjoyed our stay and look forward to coming again once the renovations are finished.

Khaira Zayn

This place was lovely despite what I experienced the day I arrived and after I checked out. I came on a motorbike with my surfboards and baggage. The security guy harassed us by not parking at the lobby entrance (there was no guest/car at that time. First, we are not parking, we dropped in. Second, parkiran kalian itu jauh loh, mana sedang hujan. Gate security secara spesifik minta kami langsung turunkan barang di lobby, tapi by entrance kami di hardik gak boleh berbelok ke arah lobby utama. Kasar sekali! Apakah begini cara kalian memperlakukan tamu yang datang dengan motor? Tapi kalo pake mobil rental lebih tinggi derajatnya? We are paid customers! The room located on the 2nd floor, quiet at night, but I feel annoyed by renovation noise during the day. The AYCE breakfast was amazing. The pool bar, the pool itself and the jacuzzi was amazing. Until I checked out. I realized I left my beach saroong in the bathroom. I am 100% sure it was there. I called the hotel a couple days after but they lost it, claiming that there was nothing valuable found after I was gone. It's just a saroong I know, but it was my Mom's gift before she passed. This prestigious resort has disappointed us! On the same night before, I saw a cleaning crew collect bras, bikinis and stuff after a couple. Were you also claiming that stuff was gone in the thin air???

Tanya Henkel

We thoroughly enjoyed our stay. Very comfortable room, beautiful grounds, great location, friendly and helpful staff. Construction works were underway as well as tree pruning during our stay, but staff managed this well. As a non smoker I would like to see stricter adherence to the new smoking rules in Bali (eg around pool, on balcony) as I found the second hand smoke impactful. But overall we would highly recommend this hotel and will return.

Shad Harford

We really liked staying here and particularly because you could dine and swim directly on the beach. The customer service was absolutely fantastic. The only thing I would say is that the deluxe garden rooms are a little bit noisy. We will be back, but in a quieter location within the hotel.

Ian Williams

Griya Santrian exceeded our expectations - it was an excellent experience. Big clean room (second floor deluxe), totally quiet at night, three good swimming pools with adequate shade, great beachfront location in the heart of Sanur, good buffet breakfast in a lovely open-sided terrace overlooking the beach, and best of all, lovely staff. The resort is located on a great stretch of beach, with loungers and drinking-dining areas spilling nicely over the boardwalk out on to the sand. And while Sanur Beach isn't the best beach in Bali for swimming, it's lovely to have your hotel with absolute beachfront. We checked out the cheapest standard rooms, and while they are a further 50 metres stroll from the beach and breakfast terrace, they were still very nice, and not hugely different to the superior-deluxe rooms. We would happily stay in a standard room. WiFi around the resort was strong, however my only complaint was that TV reception was pretty fuzzy, and needs to be upgraded to modern standards. Overall we loved our stay, and would certainly return again. Recommended as a mid-range option in the heart of Sanur.