Hilton Osaka

Amanda Hunter

Rooms are spacious especially for Japan. Very clean. Be aware there are smoking rooms in this hotel. We were erroneously placed on a smoking floor. They immediately made it right. The views from upper floors are amazing.

Santiago Rubio

We greatly enjoyed our stay here. The location is very convenient, and the concierge was particularly helpful in making last-minute reservations. Breakfast would improved by having a rotating breakfast menu. We stayed four nights, and the property offered the same food choices daily. It was also very crowded every day.

Phoebe Tsau

It was a very pleasant stay. Great room size (American size), clean, updated, beautiful room, super convenient location to transit through underground, connected to a few big malls, very friendly and helpful staffs, the breakfast was so good. The only complaint was the shuttle isn’t convenient at all. At first when we landed at Kansai airport, there were no shuttle counter to get tickets, only machines were available but none of them stated which bus and station is for Hilton Osaka. We finally spent 20,000 yen to take a cab because we were so exhausted after the long line and process at the immigration and customs. Then when we checked out, we had to walk a block across the street to the station and you got your own tickets at the machine. It was quite of hassle because we had 4 big luggages (2 for each). Especially on an uneven road with full of people. I will definitely consider to stay here again next time if the price is more reasonable. We reserved the room at the time with the best exchange rate but checked out (we didn’t pay until check out) at the time of huge leap of yen. It made quite a bit difference.

Niamh Martínez

Beautiful hotel in a great location in Osaka. The service was first class from everyone I encountered in this hotel. Special mention the front office manager Robert Abe who provided fantastic service. My husband was ill when we arrived and we were too early to check in. Robert worked so fast to get us a room so my husband could rest. He was efficient, friendly and couldn’t have been more helpful. It was much appreciated!

Stephen Chow

I really enjoyed my stay at this hotel. We got one of the sweets. And it was very nice. Staff. Excellent service. Everything was five stars. I would not hesitate to come here again or to recommend it to anyone. Location was good. And services were phenomenal. Their executive lounge was great as well.