Overview
Nestled amongst verdant tropical greenery, beside the soft sands of its own private beach, the 5-star Hyatt Ziva Puerto Vallarta is an ideal choice for the ultimate all-inclusive Mexico holiday. Spend your days exactly how you like, whether that’...
Nestled amongst verdant tropical greenery, beside the soft sands of its own private beach, the 5-star Hyatt Ziva Puerto Vallarta is an ideal choice for the ultimate all-inclusive Mexico holiday. Spend your days exactly how you like, whether that’s relaxing beside the shimmering waters of the Pacific Ocean, or taking advantage of the impressive leisure opportunities and facilities, which include several pools, a spa and a children’s club. Dining is also a delight, while the comfortable rooms help to ensure you wake up each morning ready to enjoy all the wondrous experiences a holiday to Mexico brings.
Distance from the nearest beach
Hyatt Ziva Puerto Vallarta sits beside its own private beach.
Distance from the airport
Licenciado Gustavo Diaz Ordaz International Airport is approximately 13km away from Hyatt Ziva Puerto Vallarta.
![Pools]( "Swimming Pools")
Pools
![Restaurant]( "Restaurants")
Restaurant
![Bar]( "Bars and Lounges")
Bar
![Gym]( "Fitness Centre")
Gym
![Beach]( "Private Beach")
Beach
![Spa]( "Spa")
Spa
![Wifi]( "Free Wi-Fi")
Wifi
![Kids Club]( "Kids’ Club")
Kids Club
![For Families]( "Family-Friendly")
For Families
![Restaurant]( "All-Inclusive")
Restaurant
![Golf]( "Golf Course Nearby")
Golf
Partial Ocean View King
- Partial ocean view
- King-size bed
- Bathroom with rainfall shower and amenities
- Television
- Telephone
- Work desk
- Free Wi-Fi
- Air conditioning
- Beer, soft drinks and snacks
- Coffee and tea maker
- Bathrobes and slippers
- Hairdryer
- Safe
- Iron and ironing board
Ocean View Balcony Double
- Furnished balcony with ocean view
- 2 double beds
- Bathroom with rainfall shower and amenities
- Television
- Telephone
- Work desk
- Free Wi-Fi
- Air conditioning
- Beer, soft drinks and snacks
- Coffee and tea maker
- Bathrobes and slippers
- Hairdryer
- Safe
- Iron and ironing board
Swim Up King (Adults-Only 18+)
- Furnished terrace with direct access to a semi-private pool
- King-size bed
- Bathroom with rainfall shower and amenities
- Television
- Telephone
- Work desk
- Free Wi-Fi
- Air conditioning
- Beer, soft drinks and snacks
- Coffee and tea maker
- Bathrobes and slippers
- Hairdryer
- Safe
- Iron and ironing board
Club Ocean Front Hot Tub Double
- Club Level benefits
- Spacious balcony with private hot tub and ocean view
- 2 double beds
- Sofa bed
- Bathroom with rainfall shower and amenities
- Television
- Telephone
- Work desk
- Alarm clock/radio
- Free Wi-Fi
- Air conditioning
- Ceiling fan
- Mini spirits, beer, soft drinks and snacks
- Coffee and tea maker
- Bathrobes and slippers
- Hairdryer
- Safe
- Iron and ironing board
One Bedroom Plunge Pool Suite King
- Club Level benefits
- Terrace with private plunge pool
- Split-level
- King-size bed
- Separate sitting area
- Luxurious bathroom with rainfall shower and soaking tub
- Bathroom amenities
- Television
- Telephone
- Work desk
- Alarm clock/radio
- Free Wi-Fi
- Air conditioning
- Ceiling fan
- Mini spirits, beer, soft drinks and snacks
- Stocked minibar
- Coffee and tea maker
- Bathrobes and slippers
- Hairdryer
- Safe
- Iron and ironing board
Facilities
- Swimming pools (including an adults-only pool)
- Children’s pool
- Restaurants
- Bars and Lounges
- Fitness centre
- Spa
- Kids club
- Oversized infinity hot tub
- Beach cabanas
- Non-motorised water sports
- Daily activities
- Daily fitness classes (including stretching, jump-fit, paddle yoga, paddle strength, aqua-cycle, high-intensity interval training, Zumba and more)
- Tennis
- Basketball
- Water sports
- Kayaking
- Water aerobics
- Beach volleyball
- Beach soccer
- Horseshoes
- Stretching classes
- Poolside entertainment
- Nightly entertainment including live music and cultural performances
- Whale watching (seasonal)
- Beauty salon services
- Concierge and romance concierge
- Meeting rooms and facilities
- Wedding services
*Please note that charges may apply to some activities and for the use of some facilities.
Club Level
The Hyatt Ziva Puerto Vallarta Club Level privileges include the following:
- Exclusive Club Level Lounge featuring imported premium drinks, appetisers and continental breakfast, books, Wi-Fi and variety of cold and hot snacks served during the day
- Private check-in and check-out in an exclusive area
- Personalised concierge services
- Petit fours and sparkling wine
- VIP in-suite refreshment centre
- Premium brand liquors
- Best views in exclusive Club Level area
- Complimentary local calls and Wi-Fi
- 10% discount on spa and salon services
Details may be subject to change. You will be provided with full details of the Club Level privileges on arrival at the hotel.
All-Inclusive
The Hyatt Ziva Puerto Vallarta all-inclusive concept includes the following:
- Unlimited gourmet dining at a selection of à la carte restaurants, an international buffet restaurant and innovative ‘food carts’
- 24-hour in-suite dining
- Signature cocktails, spirits, beer, wine and soft drinks served throughout the resort
- Tequila tastings with sommelier
- Access to the fitness centre and daily fitness classes
- Non-motorised water sports and daily activities
- Minibar restocked daily with water, beer, soft drinks and snacks
- Wi-Fi
Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.
4.5
Google reviews (3570)
Jay Lickus
Nice place (it's a Hyatt) and fantastic location. My wife and I stayed 4 days and totally enjoyed ourselves. The buildings and rooms themselves are getting a little dated and worn but are still very nice. The staff was attentive and super friendly. Beach is terrific and restaurants are great. We didn't like the sales rush when we first arrived but it was understandable. Overall, with a little TLC this could be a terrific location. We'll be back.
Kim Engler
I recently had my wedding here and it was an incredible experience. The hotel was clean and everyone who worked here was so
kind. We also worked with Alicia for the wedding and she was amazing and made sure it was an incredible experience. The food was amazing (make sure to make reservations for dinner) if anyone is thinking of having your wedding here do it! Every single person at our wedding loved this resort to. I plan on hopefully going back for our anniversary!
Moses Solis
Beware: Staff Steals Property from rooms.
During my stay, I left a valuable gold chain in my room. After housekeeping cleaned the room, the chain was missing. I immediately contacted management and security, but unfortunately, it was not recovered. What disappointed me most was how the situation was handled — rather than helping me resolve the issue, management seemed more focused on shifting the blame.
To add to the confusion, I found a note in my room offering someone else 30,000 Hyatt points as compensation for a similar issue. When I brought this to their attention, management quickly took the letter, claiming it was meant for another guest.
If you're concerned about the safety of your personal belongings, I would recommend reconsidering staying at this property. My experience has left me questioning the level of security and accountability provided here.
Alon Vax
Hyatt Ziva Puerto Vallarta boasts a stunning setting with its beautiful views and access to a private beach, making for a picturesque getaway. The standout feature is undoubtedly the service, especially the drink service by the pool, which is attentive and prompt.
However, my experience was marred by several significant issues that would prevent me from returning. The resort’s aggressive upselling of time shares was off-putting and detracted from the overall relaxation. Additionally, the bartenders seemed ill-equipped to craft even basic cocktails, and the quality of the liquors was disappointing—some drinks left me feeling unwell.
Furthermore, the dining experience was hit or miss; while some restaurants were enjoyable, others fell short of expectations. Given the price point of around $500 per night, I anticipated a more consistent quality in both food and service.
Overall, while the resort has its highlights, the negative aspects overshadowed my stay. Unfortunately, I would not choose to return.
Cory Barber
Absolutely phenomenal experience! Not a single complaint. The whole property was immaculately cleaned by the hard-working and caring staff, the service was incredible, the food was great, and the location was amazing. We were here for our honeymoon and only the last 2 nights of our 2 week trip at this resort, but it was such an amazing way to end the trip! On multiple occasions the staff surprised us with special honeymoon food and drink items and even took the time to write Happy Honeymoon in chocolate on a few plates and serving trays. It’s the small things…
Regarding the drinks, they were always delicious and the staff made sure you were never empty-handed unless you wanted to be! Many palomas were consumed.
Regarding the food, we had the buffet dinner the first night, which was Mexican fiesta night. The fresh to-order taco bar was so good! Desserts left something to be desired but that wasn’t what we were after. The next morning, we had chilequiles and the Norwegian breakfast, which were both delicious. Lunch was at the buffet, which was another hit. The to-order Baja fish tacos were my favorite. Dinner was at the Italian restaurant. We didn’t have a reservation so we had to wait a few minutes which we didn’t mind. House wines were just okay. We shared the burretta appetizer and the gnocchi, lasagna, and mushroom risotto. The lasagna was alright, but the risotto was great and the gnocchi I could eat every day. Our last breakfast was at the buffet and the to-order omelettes paired with the chilaquiles bar was my favorite.
Beaches were pristine, not crowded at all, peaceful, and felt safe. The water was very clear and every single day there were beautiful rays swimming around the shoreline that you could get really close to with a snorkel. Lots of water activities available.
There were a host of activities available during the day such as fitness, dancing, tequila tastings, sports and games, and every night had a show for guest entertainment. We saw a mariachi band and a trio cover band called Dream Voice MX.
This was our first experience at an all-inclusive resort, and although we have nothing else similar to compare it to, we cannot recommend this location enough. We’ll be back!
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