Ouril Hotel Pontao

Zbyněk

The hotel is quite good, not far away from Santa Maria centre, from the pier or from the beach. My room is every day perfectly cleaned. The food in the lunch room is prepared in very good quality. There is also a nice swimming pool with clean water.

Rhonda Coghlan

This hotel looks good. It isn’t put simply. No one has good English at reception and I asked and asked for a complimentary late check out past noon which is check out time . Told I had to speak to the manager who isn’t here. Hasn’t been here at all in the last three days . It is 1245 and the manager is a no show. Good management? I don’t think so. Also very very noisy as hotel is surrounding the pool. I’ve found my stay frustrating and total dissatisfying. Not good at all

J K

We enjoyed our stay though it was definitely a mixed bag. Pros: - The breakfast was lovely with the right balance of some things being the same and some stuff changing. Everything tasted lovely and the staff were very attentive in keeping things stocked. - The pool was lovely and clean, very well maintained with nice lounge spaces around the sides. - We had dinner some nights in the hotel and it was very good. The prices were extremely reasonable for food and drinks, great value for money. We enjoyed the selection of different meals each day and it was cooked very well. - Beds were comfy and very big. It is two singles pushed together but ours was done well and it was very comfortable. Rooms in general are quite big with lots of space and decent storage - Location is perfect to the rest of Santa Maria, the beach and an excellent pick up point for any trips. Cons: - We had no working WiFi in our room and as we had no mobile data during our trip it was important for us to be somewhat connected. We asked to move rooms if possible for one that had WiFi and this was met with eye rolls and tuts from the staff but they did move us. - Our first room had no working plug sockets except for the one the fridge was plugged into. Our aircon didn’t work and the shower cubicle was missing the door so the water went straight out all over the bathroom floor - Our second room had a fridge that didn’t work and a balcony into a hallway inside. - We didn’t feel particularly welcome by the staff entirely and felt more like an inconvenience but some were very lovely. Overall, not an unpleasant stay but certainly not without its issues.

Tim Ryan

Nice hotel with good size rooms and bathrooms. Good pool area although it can be a bit congested. Quieter rooftop lounge area. Breakfast is excellent. Evening food ok but slow service, better options in town. Wifi generally good. Would stay here again.

John Hart

Everything is good and fine, BUT the evening meal times 1 waiter 1chef, minimum there should be 2 chefs, 3 waiters and 1 barman, Don't tell me that you cannot afford to pay for more personnel, 🤬