PARKROYAL Penang Resort

Ili Shazwani Mohamed Mansor (Elysz)

I rarely gave full stars.. but here it is. Love the location, far off from the hectic traffic of penang, but close enough to what really matters when you go for a holiday : relaxing vibe and tranquility. It is located next to batu ferringhi beach, so in the evening u can just stroll along the beach to where the stalls and fireshows at. The hotel itself is easily to spot, parking free. U will be greetef with welcome drinks before coming to your rooms. Our room was perfect, well lit, clean, everything in order. Room keeping came everyday. Gym is well equipped, and every equipment in working order. Breakfast has vast menu, all is simply delicious. Pool is kepy clean, love the 2 slides. Honestly i cant find any faults. Hoped to come here again!

Daniel Boyle

We loved our recent 6 night stay at the PARKROYAL Penang. We booked the Premier Family Room which included a king and two king single beds, two bathrooms, separated sleeping zones and balcony with water views (room 617). The room was exactly like the images online and everything in very good condition. We are a family of two adults and a 12 year old. We were warmly welcomed on arrival and the staff were friendly throughout our stay, always acknowledging us in public areas. Housekeeping was excellent and the room spotlessly clean (I’m chronically OCD on cleaning), we really appreciated the generous free water bottles provided each day. This was very helpful. The grounds landscaping is stunning with loads of private pockets to find respite with the ocean view swing a lovely place to relax. Pool temperature was perfect but keep an eye out for the sneaky lizard that enjoys taking a swim with you. We rarely waited for service by the pool and the call buttons on the lounge tables were a great amenity, this enabled you to be looked after without going to the bar. Poolside food was fine and reasonable value. We also enjoyed the Italian restaurant and would recommend the lasagna and dessert sampler. Beach activities were easy to arrange and we had fun on a jet ski while we saw many others enjoying the parasailing and banana boat rides. Minutes walk to many local restaurants and markets, overall highly recommended.

Tina Bea

We stayed at the ParkRoyal Resort for our school’s Sports Tour in Penang and it was absolutely perfect. I cannot commend the staff enough - they were incredible from the moment we arrived. Farris was exceptional in ensuring all our needs were met, displaying outstanding professionalism whilst feeling like a friend to our team. Liyana was incredibly helpful during the booking process. The whole Food and Beverage team were wonderful and so helpful during breakfast and dinner - which, by the way, was some of the best hotel buffet’s I’ve experienced! The hotel itself is great for kids - with beautiful pools, slides and a cinema room. The rooms are excellent too - very spacious and clean. We stayed here last year for our first tour and had a great experience, somehow it was even BETTER this time! We look forward to staying here again next year! Thank you!

Mirna

Our stay at PARKROYAL Penang was overall a great experience. The rooms are spacious, comfortable, and well maintained. The property itself is nice and offers a relaxed resort atmosphere. The gym is very well maintained, clean, and fully equipped, making it easy to keep up with workouts during the stay. Breakfast has a very wide variety of options. However, it might be better to reduce the variety and focus more on quality. One clear standout at breakfast is the coffee. The outdoor public areas and pool area are very pleasant, especially the swing area, which adds a nice touch and is great for relaxing. The beach bar team is extremely friendly, kind, and professional despite their little slow service at times. Food at the beach bar is decent, though the buffet is not recommended for the value you pay, even with the packages offered. The fresh seafood in particular was not fresh-smelling, and the overall quality was not very appealing. We found nearby beachside restaurants and cafés to be much cheaper and significantly more delicious. One thing worth highlighting is the service from the reservations team. We requested four rooms close to each other during the booking process, and they made it happen, which we truly appreciated. Overall, despite a few food-related drawbacks, our experience at PARKROYAL Penang was very enjoyable, and we would consider staying again. Bring mosquito repellant spray with you :)

Paul Clarkson

This was a repeat visit as I've stayed here three times previously over the years. I love the central location of the hotel, the rooms are smartly furnished with plenty of bottled water provided (as well as water dispensers in the pool area) and the staff are so friendly and welcoming. Breakfast was plentiful although very busy, despite getting there around 8am. The cocktails in the lobby bar and outside in the sunset bar were amazing, best I've had in Malaysia. However, the annoyance with the hotel is the sun lounger reserving, which starts at around 7 am where elderly regular guests place their towels down then disappear for a couple of hours. By 9am, I'd say 3/4 of the loungers were "reserved" but unoccupied. You could argue this is the fault of the offending guests, however I've seen this issue tackled successfully in other hotels where one of the managers patrols the grounds before 9am and if there are unoccupied "reserved" beds, the towels are removed. So an enforced policy such as this is within the hotel's ability to manage. Otherwise an excellent stay and a lovely hotel but with this annoyance to be aware of.