PARKROYAL Penang Resort

Pooya Nekooei

Fantastic Stay at PARKROYAL Penang Resort We had an amazing experience at PARKROYAL Penang Resort during our family trip from December 19 to 22. Our room on level 4 was incredibly spacious, featuring a super king bed that could comfortably accommodate four people. The staff were exceptionally caring and attentive, making our stay even more enjoyable. The buffet breakfast was outstanding, offering a wide variety of delicious food and drinks to suit all tastes. The overall atmosphere of the hotel was perfect for a relaxing family getaway. Highly recommend this resort to anyone looking for comfort, excellent service, and great food. We will definitely return!

Zashnain

Staying at PARKROYAL Penang Resort was an absolute treat! I hadn’t been here in over a decade, but my recent visit was nothing short of perfect. The ambience is stunning, blending luxury and comfort seamlessly. The staff? Top-notch—professional, friendly, and always ready to help. The location is unbeatable with direct beach access, giving you gorgeous views and easy seaside strolls. I love that convenience shops, restaurants, and laundry services are just a few minutes' walk away—it makes everything so easy! The hotel feels like a slice of paradise, perfect for relaxing and unwinding. Whether you're enjoying the facilities or soaking in the beach vibes, everything is thoughtfully designed to make your stay memorable. It’s hands down the best hotel in Malaysia for me, and I can’t wait to return again. If you’re looking for the ultimate getaway, this place is worth every penny. Five stars all the way!

T S

Fantastic stay from start to finish! We stayed in the sea view king room, very nice and spacious room with a pretty view. Kept clean every day, with some welcome fruits and snacks. Very good first impression with a beautiful lobby. Front desk staff were extremely welcoming (special shout out to Selina!) Private area, very secure, right by the beach but it is a public beach. Nevertheless nice and clean. Pool seems small but despite a fully booked hotel, I did not feel like it was. All the staff are super kind and nice, quick to assist. Solid restaurants on site, nothing mind blowing but the portions are crazy. Would recommend, and would come again.

Anita Lathia

We spent an amazing 5 days at this beautiful hotel! The rooms were amazing with a beautiful sea view to wake up to every morning. The room was spacious, clean and was definitely 5* standard. We opted for the breakfast which was an amazing buffet with various different options including an egg station, salad station and fresh pastries, breads, gorgeous local honey. However the best part of the hotel has to be the staff! Everyone was so friendly and welcoming from the cleaners to the front desk staff, always happy and smiling and willing to help. We hope to be back soon!

Heili Villers

Horrible Experience – Absolutely NOT a Premium Hotel! We arrived at Park Royal after a long and exhausting journey with our small children, only to be utterly disappointed by the room we were given. This is NOT what a premium-class hotel should look like! The room is incredibly dark, more like a prison cell or a dungeon than a proper hotel room. It is nothing like the bright and inviting space shown in the pictures – a complete misrepresentation! We had booked a room with an extra-large bed, but what we got was just a standard small double bed—even the bed in our home is bigger than this! On top of that, our reservation clearly stated two adults and two children, yet the hotel didn’t even bother to prepare bedding for our child who was supposed to sleep on the sofa. We had to go down and ask for it ourselves! When I went to the front desk to complain about the pathetic room quality and the horrible lighting, I was simply told that the hotel was fully booked—end of discussion. No attempt to fix the issue, no customer service, nothing. To make things worse, there are not enough sun loungers by the pool, making it impossible for most guests to find a spot. The overall experience has been absolutely ruined, and I deeply regret booking this hotel. This is NOT a premium hotel—it’s a mid-range budget hotel at best! The level of service and room quality are completely unacceptable for what they claim to be. I would never have booked this place had I known what we would get, and I strongly warn others to stay away!