Starfish Tobago

Alison John-Williams

This is definitely NOT a luxury hotel. You get ONE key per room regardless of how many people are in the room. (Yes, I said key).The room fridge is only stocked on arrival day with water. All other days, we had to purchase bottled water or drink regular tap water. The crew that cleans the room is not responsible for replacing towels. When we couldn't wait for that crew, due to previous plans, we were ensured that it would be taken care of. Upon our return, we found a plastic bag with towels hanging on our door handle. There's really no entertainment besides someone playing music through their phone. (The music was good though). There is a pool table with uneven legs, so the balls do their own thing when played😆. They're always short of towels at the beach/ pool area. Most of the staff is friendly. A special shout out to the guy at the omelet station..best attitude ever!!

Vicky Gangapersad

Rooms needed to be upgraded but the prices are reasonable for all inclusive meals. Meals were good. My last year visit meals were a bit better and served on time. This year there was limited staff at times. The pool was clean this year. I would return to this resort as they are a work in progress with respect to renovation. I hope that they are able to cover the expenses of the upgrade in time to attract more tourists. I absolutely love the deck where we ate.

Moreno Yaba

Our last hours at the starfish resort was a complete disaster. On November 9th, 2024 my family and I, together with twenty other guest were invited to have dinner at the grill bar as opposed to our usually evening dinner at the dining lounge. The time given by the staff for our dinner was at 7pm. We arrived at 7pm and the staff told us that they were not aware of a 7pm dining because everyone else booked for 8pm. Despite the confusion, they seated us and give us the menu to order our meals. To make the story short, our meals were given to us after two hours and a half of waiting. The manager….. then apologize and told us upon our departure time we will receive a compensation at the front desk. On November 10th at approximately 10:30 AM I realized that we have been a victim of theft; three hundred and forty dollars were stolen from our bag pack in a room that is carefully locked everyday and the only person that enters are the room service caretakers of the resort for cleaning. After an intense and thorough search of our apartment to ensure we did not drop or place the money anywhere else, we reported the incident to the manager at the front desk. The manager came to our room to examine at 11:00AM and assured us that she would report the incident to the cops in hopes that they will arrive before our departure. At around 12:45pm after no check ups or update from the manager , I took it upon myself to go and question if anything was being done about the situation. The lady at the front desk, told me that the manager had step out and is busy serving in the kitchen. We were upset and frustrated about the lack of care and diligence. To make matters worse, the only thing that was given to us for our departure to compensate the poor experience was a bottle of wine. When asked about the money that was stolen, the lady told us that there is nothing that can be done because of the insufficient time left. Basically, the thief earned the right to steal what is not theirs and get away with it!!! Please be aware that there is a thief lurking around in the room service department of this resort!!!!! Today is our last day for our vacation in Trinidad & Tobago and there was absolutely no call made by the staff to update us about the situation after fulling out the incident form. What a disgrace!!!

Linda Millington

Lots of space . Great swimming pool. Good wholesome local produce used . Good value . Can get too busy at weekends when Trinis come over in families. Rooms tend to sweat and feel damp .

sandra matthews

Not a 3 star hotel. Probably shouldn't be starred at all Pros: Beach Hotel ground is clean Cons: Everything else. Buffet is small. Food runs out. Buffet is not a Buffet as someone serves your portions and food is not replenished for the duration of Buffet/ restaurant hours. Coffee shop - non existing. There is a coffee station but if you are not there early enough you do not get cups ...if there is any coffee. Staff; Aweful. Unfriendly. THE ABSOLUTE WORST. We have been to many all inclusive resorts. This one fails in all categories. No entertainment...we stayed two nights and the first was karaoke. No participants. 2nd night.. The scheduled entertainment didn't show up