3 Star Antigua Holidays

James Walsh

I went on vacation here with a big group (over 20). Almost every single person had a problem with their rooms. They were dirty, lacking refrigerators, broken coffee makers, leaky, small, and old. We made a big deal the first night because we had elderly with health problems (such as diabetics) that needed fridges (that were promised but not given), and that the rooms needed to be cleaned because we had people with asthma. We were told we had to "deal with it" for a couple days. After pestering the front desk we were given a fridge in one of the rooms and got cleaning done. The buffet was good but they were a little unorganized. Breakfast was good (singing waitress was amazing!), lunch is bare-boned, and dinner was good. The beach is phenomenal!!! I did not swim in the pool but it looked great. The resort is old and run-down. They are doing work in the back so you'll hear a lot of construction. Leaks everywhere, expect to get dripped on everywhere (hallways, rooms, etc). Only one restaurant other than the buffet (Pizza Factory). It's good but it has few things. The workers are mostly nice (the manager can be a little brash and unhelpful), with the exception of a couple workers that get overly flirty with my teenage daughter. At night there is either a DJ or a woman singing. Nothing really for entertainment but that (though the woman singing had a wonderful voice).Supermarket and restaurants near resort. (walking distance). You are recommended to book trips outside with the hotel. We did so, paying 110 US$ for a trip around Antigua.It was terrible, worth maybe 40 at most. Expect to leave covered in beach flies (this isn't the resorts fault, just making it known) A girl from our party left early and was told by her doctor the red bumps were bedbugs, but they weren't. They are beach flies.

Ka Cris

I must say, it exceeded my expectations! The food and drinks were delicious, the staff were friendly and welcoming, and the beach was beautiful. Although the hotel was fully booked, we were pleasantly surprised to find that it was easy to secure shade and beach chairs, and there were no long lines for food and drinks. We had no issues with hot water or the public bathrooms, which were always clean. We appreciated that the tap water in our room was safe to drink, making things more convenient. The weather was gorgeous every day, with quick and light rain showers that didn't bother us at all. We loved our vacation in Jolly Beach!

Brea

Believe what read about this place. It is a BUDGET resort, and that is the experience you will have. We stayed for 3 nights and the entire time there was issues. The liquor is cheap (typical of an all-inclusive) but the food was outstanding in the buffet. The beach is calm and there is plenty of space for everyone, no crowding. There isn’t much to do on the property besides the two pools and the beach. The bad- We were giving our room 2 hours late (5pm). When we had our room, there was running water inside. Managers said we couldn’t switch rooms as the property was fully booked. This continued for a few days. Finally on the last day we had water but no hot water.

Claudia Abreu

Well , I am here right now and decided to come back for the second time because the beach is just spectacular . My first time at Jolly Beach resort was in March 2024 . I loved the beach but was not impressed with the staff . At this time , the beach is still amazing and the stuff is 100% . Every single person in service had a smile in their faces . The beach towels girls , the buffet stuff the housekeepers , everyone providing a great service with a lot of sympathy . I want to shout out to the Pizza Factory Restaurant staff ( service , cleanness and delicious food ) in all aspects they were outstanding ! A special shout out to Lorenzo and Menisha , THANK YOU ! Your commitment with the guests satisfaction was impressive . Keep up with the great work ! Looking forward to seeing you again !

Stephanie Gordon

Was a relaxing day, I had a day pass here. Receptionist was lovely. The next lady we saw was also lovely she was the lady in the palm restaurant that greeted you 1st. After that it went down hill. You could feel the attitudes. Especially the lady at the bar. Wouldn't recommend this hotel to anyone. I thought they had done renovations, couldn't see anything new. The bathroom needs a make over. It maybe the cheapest all inclusive, but it's still in the 1000s. They need to do more. There was a lovely chef though. Friendliness goes a long way.

Sharon Bennett

Beautiful resort. The grounds are well looked after, and it when you are sitting on the beach, it really is paradise. The rooms are rustic, clean, and comfortable. The bathrooms are very modern with lovely showers. The staff are very polite and helpful and work really hard to make sure you have everything you need. Food is plentiful with lots of options and better than average for buffet. Sea Grapes beach is great for relaxing and swimming and close to the bar for drinks and snacks. I can't wait to go back.

S J

This is a 3 star all inclusive in my opinion. Cons... the FOOD. It is just NOT good. We stayed 4 nights. By day three we dreaded going to dinner and wished we were closer to restaurants outside the resort. We had a car, but the location of this resort did not make it feasible to leave for meals. For this reason, I would not stay here again. Low end alcohol as well. We never received clean towels in our room and always had to ask for them. Our room was not the "Oceanfront" room so be careful when booking. Never enough beach chairs. You have to go early and put your towels out. Pros... the beach is beautiful, walkable to Eden Beach and also beautiful! Use of kayaks, and paddle boards was great. Rooms are fine, clean and basic. Quiet and relaxing place.

Tool Man

Although a little tired, the resort is very pleasant, with amazing views, friendly, responsive, attentive staff, and excellent food. Although the selection of entrees choices is somewhat limited compared to larger resorts, the food that they do serve is far better and flavorful than most all inclusive resorts. The infinity pool is amazing. Be prepared to walk up and down inclines.

Sandra Meaden

You won’t regret booking Hawksbill. It may not be a 5 star resort, but hey who needs the stuffiness of that anyway when you are staying in paradise? The staff are all fantastic, really friendly and very quick to serve - they won’t let your glass run dry either! As others may have mentioned, there is a lack of full length mirrors in resort, don’t waste money buying lots of clothes before you go as you have no idea what you look like when you go out for the evening! They don’t seem to adhere to their own restaurant dress code - plenty of men dressed for dinner in casual shorts and baseball caps. Also nowhere to hang wet swimming stuff, if you have a portable washing line then take it. But really these are First World comments, tiny niggles only. I really cannot recommend the resort or its staff highly enough. I stayed for 2 weeks - worth hiring a car for a few days to go explore. Take some mossie insect repellent (and hope it works!) Book it, you won’t regret it.

Cici Faucher

Hawksbill was a wonderful resort in the country area. We were a family of 7 and it was peaceful and relaxing the whole week. We had 3 rooms. Two were the beachfront bungalow. Great porch to relax. Comfortable. Was not a fan of the shower outside but it was well done and private. The other was an incredible ocean view room with an amazing balcony! BOOK DIRECT. We loved having water and other drinks stocked daily with no charge. The staff was nice and attentive. Pool was great. 3 beaches. Things we wanted more options for —food throughout the day like snacks, and less mosquito bites. Bad.

Arianna Peters

Went on vacation for my husband’s birthday and we had a ton of fun on this resort! Lovely Staff, very friendly. Very calm & clean. If you are looking for a laid back relaxing trip, this is your place to book. The dinner wait time was a bit extreme but the chef was amazing. One thing i will warn everyone about is this taxi driver who works for the resort. He will try and take advantage of people because he is money hungry. We took a 10-15 min trip away from the resort late at night to get food and he tried to charge us $40, when the trip into town to come back & forth was $20. So, it is not like we weren’t willing to pay him, it was him improperly trying to get over on us because he knew we weren't from the island. Not only did he try to overcharge us, but he started telling other taxi drivers not to pick us up and followed us to the airport when we were trying to catch our flight back. He pointed his dirty finger in our face and accused us of being thieves after we tried to negotiate a reasonable price with him & even the lady at the desk said we were not wrong. Coming from a person who works in an occupation of dealing with clients all day, this cab driver lacks professionalism and courtesy & needs to be fired because he will do this to other guests. His name is —> SAMUEL JOYCE

E Slo

The hotel and staff are lovely, setting amazing and staff professional and welcoming. They are willing to go over and above to make your stay enjoyable. We loved it and like most visitors...leaving and coming back to England came all too quickly. Thank you Ocean spa team. :) only complaint? I was unable to find a suitable desert.. due to allergy...and when I did on the last night.. it was not as I expected. However, the standard and quality of the food is very good...we were on all inclusive but opted to pay extra for premium meals on certain days. Well worth it. Talented kitchen staff. Thank you Ocean Point staff for a lovely, restful, recharge for Christmas 2024. We both needed it.

Garrett R.

Great spa/ mini condo type units. The pool is good size and salt water. The beaches are pretty nice (there's 2). The bar is open most of the day, bartenders were fun and made some good drinks. The restaurant opens 3 times per day, has good food- but smaller portions than I'm used to. Staff is friendly and upbeat - so far wonderful & helpful. Keep up the amazing work :)

lizzy portillo

I did a solo trip for new years, it was the most perfect stay in every way. They provided taxi service which the drivers were very punctual and professional, as a woman i felt very safe even at late night hours. The food, ambiance, restaurant, and staff members are the most sweetest and fun people. The rooms are great i stayed in a cabana with ocean and pool view it was perfect. I highly recomend for a peaceful yet fun stay.

Agnieszka G

I had a wonderful time staying in this resort while visiting the beautiful Antigua island. From the moment I arrived at the resort I was greeted with a smile by very friendly reception team. Also before arrival the communication was great (once again thank you to Rossana for all the support and prompt responses to all my queries). I also need to extend my thanks to the restaurant and bar staff - very friendly and professional. I enjoyed the meals which were not only delicious but also always beautifully decorated. Cocktails and smoothies were also very good - the blueberry mojito was one of the best I’ve ever tried. I enjoyed my room which was a good size and I had a nice view from my balcony. The room was very well maintained and spotless clean. Additionally the resort is located in a quiet location so I had a really nice and peaceful time.