Terry Allen
This was my first time here, but it definitely won’t be my last…. I love this hotel. It’s a smaller boutique style hotel. It’s clean,and airy. The staff are all very friendly and welcoming.
I requested a room change, so we could be closer to family members. The next day the change was made.
Overall, I would recommend staying here, and will definitely be back.
S S
Just come back from Bay Garden hotel the room was dated needs updating the hotel staff where brilliant the food was good but expensive located near shops, supermarket restaurants not too far to walk to the beach not so much the hotel fault but the excursion we had booked for the Saturday never showed so we ended up doing it on the Monday which was very good. It was a catamaran down to diamond waterfall the sulphur mud Springs lunch was included and lots to drink.. if you get a chance, go and check out fish Friday as we had a wristband. You can also go and visit other garden Bay hotels. The one on the beach is excellent.
donna deering
Just came back from a 3 week stay.
Everything was amazing. The room with the kitchenette was perfect. Cleaned everyday by a wonderful little lady always cheery and chatty. Specially kept me stocked with Teabags and milk.
The calmness and communication from the team during hurricane Beryl was so comforting.
The food was good. A couple of errors but nothing that wasn't quickly rectified. And no problems if we wanted to go off menu a few times we was catered to.
Everyone working at bay gardens was so friendly.
Big special Mentions to Miss Cheryl always a pleasure to see and speak with .
Miss Jenny, always checking In with us, felt like we'd known her forever.
Miss Maggie for keeping me topped up with diet cokes and marissa for recommendations of where to eat, drink n party locally. Quincy the bartender for his freestyle cocktails and great conversations. Plus many more of the team at bay gardens, they couldn't do enough for you.
The shuttle to the other resorts is very handy but we walked quite a few times as its only 15 minutes stroll and shops, bars n restaurants are just around the corner too.
It really is a home away from home and would recommend here to anyone.
Thank you to the team for making our stay an extremely pleasant one xxx
Trevor Frater
Great staff& location. The hotel has shuttles that take you to their sister hotel on the beach front and another route that takes you to the third hotel by the marina. You can use the facilities at all hotels, which gives greater variety for your stay.
Teel Short
The hotel itself was fine. The staff was pleasant. But wow the restaurant was the most overpriced food I’ve had in a long time. 150 EC ($50 USD) per plate for a buffet?! I almost walked away when they told me the price, but we were already sat down and I thought, “Maybe the food will be awesome!” But no, it was just good St. Lucian dishes that you would have at anybody’s home, except cooked in bulk. We had basically the same meal for 20 EC per plate at a mall the day before. It was absurd. Maybe the deals are good if you have the all-inclusive, but as we had just the breakfast plan, the exorbitant dinner price ruined our experience. What we paid for this buffet dinner could have fed us for the whole the whole week at nice local places, no exaggeration. Huge rip-off.