Nichole Palmer

A very memorable Stay at Bel Jou. My recent stay at the Bel Jou Hotel was truly exceptional. The staff were incredibly friendly and accommodating, going above and beyond to make my stay comfortable and enjoyable. Shoutout to Mickey and Quincy specifically. They are both great! The food was delicious, with a variety of options to suit everyone. I was particularly impressed by the food since its a smaller resort and from my past experiences food at all inclusive can be a hit or miss but they did a great job. I absolutely loved it there was always a local dish option because I like to eat local foods wherever I go. One of the highlights of my trip was celebrating my birthday during the hotel's Creole Festival BBQ. The festivities were amazing, with many talented musicians and dancers. The food was amazing and friendly locals. It was a truly authentic cultural experience. The hotel's free shuttle service to the beautiful beach was a convenient and great way to spend the day. The pristine waters and stunning scenery were simply breathtaking. Definitely one of my top favorite beaches. I highly recommend the Bel Jou Hotel to anyone seeking an affordable relaxing, laid-back vacation in St. Lucia.

Sharran Alexander

Absolutely loved the hotel. The Lounge a place to relax for those quiet moments outside of your room. The coffee shop to pick up good quality coffee and a book or just to chill out. 2 pools never seemed over crowded... Loved the Aqua Aerobics good fun. Variety of food and drinks, great All Inclusive Package. To be greeted every day by whichever member of staff you met from the Managers to everyone that works at the hotel made my trip Superb.

MR. BURNER

Definitely 💯 thumbs up from the second we were greeted I knew we made the right decision. The hotel is small but well kept well managed and the service and staff were amazing!! Excellent hospitality and everyone went above and beyond to create a wonderful experience. Big shoutout to the team Ms Princess, Ms Nicole, Mikey, Brendan and some names I might’ve missed. But please visit the Bel Jou you will love ❤️ the place. Great change from the much larger more “Americanized” resorts. I would definitely stay again!!!

Wandering Us

Wow we cannot say enough about our stay, everyone was kind, accommodating, the food was amazing, the drinks were top tier, the views were 360, the price was right and it was an overall amazing stay. From Kidada and Nicole at the front desk to Mikey greeting you with drinks. Princess, Brendon and Vionce provided top tier service always with a smile. We enjoyed our ride with Woody to the street party (you cannot miss if there on a Friday night) and our ride to the airport from Krissy was so fun she knows so much about the island! We also enjoyed our peaceful after noon at Veggie beach (hotel provides free shuttle) We hope to be back sooner than later. St. Lucia & Bel Jou stole our hearts!

Janet Hamilton

Holiday of a life time. Big shout out to these people Dean, Andrea, Jeff (Mr Motivator) and Alvin. Plus l can't leave out the many names which will take too long to type. Everyone has been so nice and accommodating.

Chris Wojewoda

I never post reviews, but I had to make an exception for the Anse Chastanet resort. This place is truly one of a kind, and my wife and I recently spent the honeymoon of a lifetime here. Resort - The resort itself is located on a gorgeous 600-acre estate that’s shared with the Jade Mountain Resort (Voted the #1 resort in St. Lucia by Forbes!), perched up on a lush jungle mountainside with direct access to not one but two of St. Lucia’s most beautiful and secluded beaches, with some of the best coral reefs for snorkeling on the island. The entire compound is made to look like one big tree house, with most rooms having open air views of both the surrounding rainforest and Caribbean Sea. While most rooms don’t have air conditioning and it can get hot (especially in October), there are Beachside rooms that do have A/C in case you can’t live without it. But there’s nothing quite like waking up to tropical birds chirping in the surrounding canopy of a Hillside room as the sea gets lit up by the morning sunshine. Food & Drink - The food and drinks are some of the best my wife and I have had at a resort, and we couldn’t believe the quality with an All-Inclusive option. There are multiple different restaurants you can dine at, with constantly changing menus depending on what’s in season along with outstanding local seafood selections. The Anse Chastanet and Jade Mountain actually own an organic farm outside of the town of Soufriere (which you can visit) that supplies all of their fresh fruits and vegetables. We truly looked forward to every meal as well as the beachside rum cocktails. Staff & Service - But at the end of the day, it was the resort staff that made our stay truly extraordinary. For only 79 rooms across the two connected resorts, there are over 500 team members ready to make your day. From the moment we left baggage claim at the airport to the minute we were dropped back off at UVF, we were treated like royalty – as if we were the only ones staying at the resort! My wife and I have traveled quite a bit but we’ve never experienced service at this level before. Always greeted with a genuine, warm smile, there was no request too big or small for the staff. Two individuals in particular, Peter and Ryan, went above and beyond to make our stay that much more memorable. If you’re looking for a one-of-a-kind resort on St. Lucia that melds natural beauty, delicious food, and unforgettable staff, Anse Chastanet is an incredible find.

Autumnn Betts

My husband and I purchased a day pass at the resort for my birthday and it was awesome! It included lunch and other food as well as a drink package. There were also a few surprises from the staff. 😁😁 We got chairs and an umbrella and a server that gets your drinks and food. There is an incredible snorkeling area that is roped off but you can snorkel anywhere there. Thank you so much for offering the day pass - it was just perfect!!

Lauren McCuen

My partner and I eloped to Anse Chastanet in November 2023, and it was an experience beyond our wildest dreams. From the moment we arrived, we were enveloped in the beauty and tranquility of this stunning resort. **Wedding Experience:** A special shoutout to Janelle, our wedding coordinator, who was simply the best. Her meticulous attention to detail and her vibrant energy made our wedding day perfect. Janelle answered countless questions with patience and ensured that everything ran smoothly. My bouquet was an exact match to the picture I provided, showcasing her strong attention to detail and dedication. Bernd, the photographer, along with Casey and the rest of the team, were phenomenal. They had an incredible eye for capturing the breathtaking scenery, resulting in stunning shots that we will treasure forever. **Resort Amenities:** The resort itself is a unique blend of luxury and local flair. The decor and food reflect the rich culture of Saint Lucia, providing an authentic and immersive experience. The service was outstanding, with staff going above and beyond to make our stay unforgettable. The food was incredible, offering a delightful array of dishes that catered to all tastes. The beach and water were stunning, with a gorgeous onsite reef perfect for snorkeling. The resort features walking trails and two beaches, ensuring that it never felt crowded. Overall, our stay at Anse Chastanet set a new standard for us. We cannot wait to return and relive the magic of this extraordinary resort. Thank you, Anse Chastanet, for giving us the wedding and honeymoon of our dreams.

Eavan Mages

It is rare I write a review in middle of a trip but wanted to give a shout out to this special property. Charming and unique resort - from start to finish. Exceptional customer service throughout - friendly and welcoming staff. Extra Touches make this a joy! Fresh fruit and water brought, unprompted, to you beachside. Eucalyptus enriched cold towels. Excellent food and variety each day. Spa. A real treat too. Best massage and facial in forever! Of note! It pays to be be fit to stay here as 100-200 steps down from your bedroom to the beach. This is more eco friendly, I am guessing, than staying at a large resort. So, fans throughout and mosquito nets for easy sleeping. (Some rooms with a/c are beachside). (Pay close attention to boats coming in and out of jetty (while swimming). Also, road getting in to the property is challenging. Windy with potholes so I would skip the car rental. You can use water taxis to make your way around. Don’t hesitate to book. So happy we made this our choice

Gloria Bowden

We are glad we stayed at Anse Chastanet, BUT there are some major caveats that you should look into before booking a stay. First the good: the location near the base of the pitons is gorgeous, the sunset sail on the Susie Q sailboat was phenomenal, the secondary beach of Anse Mamin (a 10 minute walk away from the main beach) is stunning and quiet, the kayak excursion to the pitons was fun and challenging, and the service at meals was efficient and friendly. Now the caveats: most importantly, the unpaved road to the resort is absolutely appalling. We arrived at night in a rental car and it was a horrible experience - it took us over 20 minutes to go less than a mile and it was bumpy, steep and dangerous. If you have a bad back or neck or motion sickness, this is not the place for you. We didn't leave the resort or do any excursions outside of the resort because of the road. We will not come back here or try Jade Mountain because of the road situation. Second, the food is just OK. I am surprised at the good reviews of the food; it was fine but nothing special (and you are basically trapped there so have no alternative). Third, the best rooms with views are open-air and not air-conditioned. We knew this, so selected a beach room with AC. It was fine but nothing special. We selected AC over hot and buggy and glad we did but just know that you cannot get the best of both worlds here. Finally, there seemed to be a lot of paperwork and lack of trust of guests (waivers, signing for everything even when breakfast and dinner are included etc). All in all, it was a lovely place with some positives, but not a place we would return.

Sydney Stern

This was our first all-inclusive vacation and first time at a Sandal’s resort. The facilities were extremely clean and well taken care of. The staff were all friendly. Ronnel went out of his way to make us feel comfortable and retrieve our bag that I accidentally left at the Grand. He was great! The food was also great! We stayed 4 days and couldn’t get enough. We went on the ‘Captain for the day’ excursion and it was incredible! It was beyond worth the money and a great way to ensure you do everything. The only complaint we had was the constant selling of upgrades or additions. We couldn’t walk very far without Sandal’s staff or a vendor trying to sell us more stuff. We got several calls to the room to sell candlelit dinners and photos. We just wanted to enjoy the serenity but understood the economy relied on tourism. It was just a little badgering. Overall great experience and couldn’t imagine a better honeymoon location!

Isaac

Small resort. You can never make a reservation for dinner as they are always booked and there are so few restaurants on site. DO NOT use their photo services. They will try to sell you packages and promise to ship items to you abroad. You will not receive the items and they will not issue you a refund. Not worth it!

Elisa W

Stayed from 7/13 - 7/20. We loved the beautiful resort. The staff work very hard at keeping the grounds and room pristine. Restaurants were always very good. Wait staff professional and friendly. Carnival was awesome to see. The on site nurse was so helpful when I got sick. Sea Trek and Bean to Bar were amazing excursions. Dawn gave me the best massage I have ever had! All bartenders are great! Vince made us amazing drinks! Loved the pools and swim up bars. Entertainment was great! Silent Disco was a blast! Thank you Halcyon staff for taking care of my husband and I as guests in St. Lucia! I only have two complaints. Our bed was very hard. Secondly, the drivers from the airport and to the excursions. Speeding and weaving in traffic. One of our drivers hit a curb. Due to the aggressive driving, we decided against seeing the other Sandals Resorts. However, the driver that took us back to the airport was excellent! Not sure if Sandals has any influence on how the driver transports guests. If Sandals can address this issue it will be greatly appreciated.

KGTI Rivera

It's a small resort very far from the airport. You can never get a reservation because there are only a few restaurants on site. The one restaurant we managed to get in lost power for 30 minutes which interrupted our meal which wasn't even tasty. Who wants to eat in the dark?! DO NOT use the photo services there. We purchased a package where they assured us our items would be shipped abroad to the US which never came but was paid for. The only positive thing are the staff are nice.

Abbie Thompson

The best vacation for a couples get away. Sandals at Halcyon Beach made our honeymoon so enjoyable and relaxing. The food at every restaurant was amazing especially Kelly’s Dockside. Olivia at Mario’s made our dinner so enjoyable. We felt like we were right at home and the staff really do care about their guest. The activities by the pool were so much fun. Even though we were only there for 5 days most of the poolside staff knew us by name by the 2nd day. We will definitely be returning!!!

Delaney Morgan

Great location! We will be getting married here and came for a test drive of the wedding. The resort was great and the employees were all very nice and accommodating. We had booked a swim up lagoon which came with room service. We took the 1 hr 40 min shuttle from the airport but it was not too bad. Very winding, but beautiful route along the island. The resort was relaxing and beautiful. We are excited to come back

ivana estrada

first i want to say how beautiful the resort and location were! the staff and everyone were so accommodating. the resort is very clean, my room was constantly cleaned. me and my husband got married here and it was the best place and resort to do it! it’s was just us two! the wedding team was absolutely phenomenal! my day was so wonderful! thank you for making my day so perfect and special! another great thing i loved was they are very accommodating if you have any food allergies! they made me a gluten free pizza it was so delicious! overall the food and service were 10/10 the only thing i have to say is the rooms need to be a little more modernized but otherwise 10/10 overall! and will definitely come back!! thank you again!!

Michael Yeo

I did not stay at the Sandals Grande but got to visit for the day. The property has a lot more beach area. The water is more calm as well. There are restaurants that are close to the beach and some are pretty much next to the beach. They also have dessert crepe and ice cream place. The staffs are awesome as well. Very friendly and love to joke with the visitors. They seem to have lots of day time activities. It’s always fun stuff going on all the time we were there.

Jack Halverson

My wife and I went to Sandals grande for our honeymoon Nov 2024. I think the property is beautiful. For the price point, I expected the food and service to be much better. The food was no where near as good as food I have had all inclusive in Mexico or on cruises. Seems like they are understaffed as wait times for drinks around the pool or being offered to order food by the pool was not possible. Based on our experience, I would not return to a sandals resort.

Mary Ferguson

This was our first Sandals stay and it won't be our last. A gorgeous setting, beautifully manicured gardens, friendly staff, and lots to do nearby. Swimming was great thanks to a gradual beach and no significant undertow. Glad we stayed in a room with a garden view as we could watch the surf on the Atlantic from our balcony and were away from noise near the main pool. Musicians were very talented and we enjoyed the dancers. So much to do. Golf course exceeded our expectations. I got my phone wet when I was sprayed by a wave at the Atlantic side so I asked for a plastic bag and some rice from a female staff member at the Italian restaurant. She brought me a box and 2 bowls of rice to dry it out - more than I expected! Staff were great. It was fun to be around so many happy young honeymoon couples too.

Wesley Berry

The views are STUNNING. The service AMAZING. The food/drink PHENOMENAL. We loved our stay at Ladera! The people made the stay extra special. Ivan and Isha were two of our favorites. We recommend ordering coffee in your room before breakfast, the smoked old fashioned at the Hideaway Bar, and the Fish Fry was so much fun! They made travel/logistics to our adventures easy. Enjoy! We will be back!

Karen Andersen

What a magical place! Our room was magnificent, with a view and amenities that made us never want to leave. The staff was courteous and helpful, without being overly solicitous. The General manager and his wife greeted us on arrival and came out to say good bye. All in all, it was the best hotel experience I have ever had. We hope to be back soon.

Robin Khariuk

I think Ladera ticks all the boxes when it comes to choosing somewhere to stay in St Lucia. The team of staff are friendly and attentive from the moment you arrive. Rooms or suites, if you can call them that due to the amazing open concept are beautiful and have all you need, and if you want anything else you can just ask. Enjoying you own pool while looking at the stunning scenery of the Pitons is great in the day, but has to be tried during the night to see the array of stars that are visible due to the darkness. If you eat within the resort there is some great food on offer.

Taylor Hebb

Just got back from our honeymoon at Ladera and our only regret is that we didn’t stay there longer! It was gorgeous and so unique! We haven’t stopped talking about it. All the food and drinks were so delicious. Best mango I’ve ever had! 10/10 recommend staying here.. especially for your honeymoon!

Veronica K

An incredible experience from the rooms to the customer service and everything in between. Rooms are beautiful- the views are stunning. All the employees are attentive and helpful! Excursions are well run and the shuttle service is great! Highly recommend staying here

Rachel Singh

My husband and I came here to celebrate our honeymoon and it was absolutely amazing. Upon arrival, we were greeted by our butler Ali who gave us fresh coconut water with rum. She then gave us a brief tour of the resort so we could know where everything was located throughout our stay. After that she showed us to our room and helped us set up massage appointments (booked through Serenity’s honeymoon registry.) The following day we had a different butler because Ali was off and he helped us set up a couples Private Tour. We got to see some breath-taking views of St. Lucia and visited some of their most popular sites such as the volcano & sulphur springs, diamond waterfalls and the botanical garden. It was a fun day on the island and the transportation service Serenity uses has the most friendly & knowledgeable staff! The next day Ali helped us set up an excursion to do chocolate making at Hotel Chocolat and we had so much fun! Thank you again Ali for taking such good care of us during our stay! I would also like to shout out a few staff members that made our stay at Serenity one for the books. Thank you to Kevin who always made sure we had a drink in hand and brought the vibes! Thank you to Tyler for being the absolute sweetest and going above and beyond to make sure my husband and I were taken care of. Thanks to Jonathan (Coconut guy) for making us some delicious drinks in our coconuts on our last day. And of course a huge thank you to Tracy & Trisha who always kept our room clean and left us adorable notes. With their impeccable staff, amazing food & drinks and the love you feel at this resort, I hope to return soon!

Justin Green

My wife and I just went for our Honeymoon. We booked through Costco travel and while booked were able to get the romance package included. The entire staff at the resort are so AMAZING. Everyone is extremely friendly, sociable and helpful. Our butler Quade was the absolute best. He checked in on us daily, created an itinerary with all our grand romance package events so we did not have to worry about a thing. If the staff reads this please thank Quade again for making our honeymoon amazing. The property is beautiful. It is kept very clean. The rooms are amazing and very private which is nice to just have sometime with your significant other. There are always events going on at the resort. My wife and I did a sushi making class with other couples and it was great. You will never be bored. The island tours are amazing and the staff they hire to show you around are great. Our guide Danny (unsure proper spelling) was so awesome. He really gave us the hirstory of the island which I loved. The food is AMAZING. I never had something I did not like. Serenity only has one restaurant but the options are amazing. Breakfast in the room or at the restaurant. Lunch is amazing. Dinner there is also a new special or based on the night even a special menu. I never got bored of the food and wish I ate more to try more things. Everything is so fresh and amazing. If you are looking for a romantic escape for you and your loved one this is the place to go. My wife and I will definitely be back. Thank you to all of Serenity for making our honeymoon a trip we will never forget.

e c

Everything was amazing. Staying at Serenity gives you access to Coconut Bay but truly everything (food) is better at Serenity. Staff are the most friendly and accommodating people. Our butler, Kert, went above and beyond constantly. If he saw us walking across the street, he would offer to take us by golf cart which was not necessary but nice. Kevin, DeLeon, Lee, & Ray were the best behind the bar. 8 days wasn’t enough. It was pure paradise. We cannot wait to go back.

Quinn Haze

I just got back from a week at Serenity and it is by far the best resort I have ever stayed at! I cannot recommend this place enough! For starters, The resort is less than a 5 minute drive from the airport which was amazing and the property is beautiful. The Service was incredible from every single staff member, Kert was our butler and he was wonderful. He was so helpful and planned the perfect list of events for us to do for the week, we wouldn’t have changed a thing! Kevin the resort host and Bartender was awesome, he has such a great energy and makes some great drinks! He also curated and gave us the best wine and cheese tasting we have ever had! The man knows his stuff! Our Servers Gabby and Tyler were so sweet and wonderful every night. We absolutely loved them. Johnathan the Coconut man was the best! The man must climb 50+ trees a day grabbing coconuts for fresh drinks for everybody upon request. He knows where every coconut on the property is! Lol, such an awesome guy! Also I believe it was the bartender Ray who offered to clean my sunglasses while I was relaxing by the pool multiple times throughout the week. That was just absolute next level of service that I have never gotten anywhere else. Our night time Relief Butlers Daniel and Narissa were both amazing and so helpful for my unique requests and always made me their top priority the second I called them! Both Such wonderful people! Also our housekeepers, Trish and Garvey were amazing and so sweet. They left us the best little notes in our room everyday and I know our room was messy everyday because we used the room service alot lol! The Food at Serenity was absolutely worthy of receiving Michelin stars. The entire menu was unbelievably delicious, the chefs at Serenity have seriously outdone themselves. It was the best food I have ever had on any vacation anywhere, ever. My hat goes off to all the chefs who were cooking for us from the week of November 14-21. They even made my wife chocolate chip cookies multiple times when she requested past 10:00 pm during the week. Truly top notch service from the entire staff. Everyone who works at serenity blew us away with their kindness, positive energy, and attitude. Also our Island tour guide “Famous Amos” was great and we really enjoyed our day spent with him showing us around the island, taking us to the volcanic mud baths, waterfalls, botanical gardens, and various scenic viewpoints around the island. The Live music that was played for us during dinner every night was incredible, some of the best musicians I have ever heard. I was told Serenity gets the best musicians in all of Saint Lucia and I believe it 100%, they were all incredibly talented. I wasn’t sure if the resort would live up to all these amazing reviews I saw but it absolutely did and even blew them away. 5 stars is not enough to accurately review this resort. Serenity at coconut bay is a true 100 out of 100 stars. It was the most relaxing trip I have ever been on, everything was taken care of for us, we were able to completely turn off our brains and relax and have the greatest week ever. Saint Lucia is such a beautiful country and the people are amazing who have a deep love for their Island and they would love to share its beauty with you. We Will be back Serenity! We Love you all!

Courtney M

Everything about this stay was incredible. All of the staff here from the butler to the dining staff to the “coconut man” were attentive, kind, and welcoming. Your butler is just a phone call away :) The room here is stunning; there is truly nothing like a private pool and patio. The food was pretty good and having breakfast delivered every day was a convenient perk. We LOVED having dinner each night at the great house which had frequent live music. I can only hope to come back. The only tough part of the stay was the 2 hour wait in line at the airport for customs upon arrival. It was very very hot and crowded. But this has nothing to do with Serenity! Just something for travelers to be aware of!

james hardman

We absolutely love and highly recommend Stolen Time by Rendezvous. The main highlights are the staff and the food. The staff are absolutely lovely, very attentive, friendly and polite. The food is superb. The beach restaurant is our favourite, everything we tried was delicious, all served with a postcard perfect stunning view of the beach and sea. The whole resort is cleaned and maintained to a very high standard, with beautiful gardens. There are two swimming pools (one quiet and one sociable) plus the gorgeous lazy river to sunbath alongside. The spa treatments were all very very good. We stayed in the Verandah suite (in our opinion the best option). It’s a very large room with a VERY comfortable and VERY large bed! Air conditioning in the room worked extremely well. To enhance your stay we recommend the private dining experience (it’s spectacular, very romantic and very memorable) and the helicopter transfer from the airport as the roads are very bendy and not great if you suffer from travel sickness. We will be back!

Raymond G. Schultz

Really this would be an easy 5 if the food would have been better. If Thyme is open go there for sure it’s easily a 5/5. The others we thought was equal to cruise food. While each menu was limited we did find something at just about every meal that was good. We had a 9:00 sitting for dinner at Malabar, I had the Kingfish it was excellent, but I had the last one and my wife had the substitute Jackfish which was super fishy and she couldn’t stomach it. The staff was fantastic and the chef came out to see why she didn’t like it and offered something else, but with limited menu that was the only thing she wanted. Ironically, the next night at the Terrace, she ordered the Catch of the Day, and again they brought out Jackfish instead, “kitchen miscommunication “ this time but my wife was 0-2 on the first two menu’s. To give ST 5/5, going 0-2 isn’t possible. The staff was 10/10, really attentive, super friendly (Anna, Anita, Tasha Nice) and really go above and beyond. The first couple days beach service could’ve been faster, but that’s not picky it service gets 10/10. Our cottage was feet from the beach, what an amazing view! We slept with the door open most nights to hear the waves crashing on the beach 10/10!! If we’d had a small kitchen we’d never leave. Being tennis shoes or trainers, we didn’t and it limited our activities. If you’re active there’s plenty to do. We walked to Castries on Saturday to the market, lots of vendors, with some local fare. $20 taxi ride back because we both ended up with blisters, wrong shoes. Diving 2/5…. The dives that are included use a smaller tank and the limit is 1000psi so it’s a quick one for a single tank. My wife’s BCD malfunctioned and when the dive over she couldn’t stay on top. It was a small group and she ended up last, and the current was taking her away from the boat. By the time the guide realized she was in trouble he was already out of his gear and they didn’t have a rope long enough to reach her. It was scary for sure, ended up okay, my wife realizes she’s to blame for 40% of the issue, but the faulty BC was a problem. They didn’t have spare equipment, we have a couple hundred dives between us, not the best experience, we wouldn’t pick this place again just based on the dive experience. We didn’t trust the equipment so only did the one short dive. We had maybe the most relaxing vacation ever, drinks, atmosphere and the climate made for a good trip. The mediocre food just meant we didn’t gain a bunch of weight to lose in 2025. For the money we want 10/10 food, 6/10 just won’t get us back.

Sophia Drozdowska

The worst service we’ve ever experienced by a hotel. We booked this trip for a relaxing week away, persuaded by the description of tranquil relaxation. When we arrived, we were greeted by a wedding party - a wedding at the venue had never been disclosed to us - who was celebrating there 3 nights out of our stay. Certain areas of the hotel were being used exclusively by the party, music would be loud and go late, and guests were drunkenly threatening other hotel guests - it totally changed the atmosphere from what we were expecting. When we couldn’t handle the noise anymore, we requested to be moved to the sister location (20 minutes away) and were told we could only do so by paying an additional $700+ per night. The alternative was to move 3 doors down, the night after wedding festivities ended - which did not solve the problem. We were told this was their final offer, and despite us and many other guests requesting a resolution, were dismissed. We then requested a complaint contact and were told that because we booked directly, the concierge was the only person we could speak to. If you’re choosing between stolen time and body holiday, book body holiday. However if you’re considering other hotels, I’d recommend going that route, given the lack or care and consideration they have for their guests.

David & Polly Evennett

This is quite a remarkable hotel.Small and personal . A return to hotel ! They dont do "service" they do care to make the holiday wonderfully memorable. The staff are all exceptional, so willing to please everywhere from the ground workers , bar staff, chefs, kitchen helpers, waitresses, water sports and event/activity teams, spa and treatments, to the top managers themselves. Rooms are fabulous, food is quite superb, pools lovely and warm, sea is so warm too.What more does anyone want !

sugnesh joshi

Well where do I start, all i can say is that we had a fantastic time here, and def worth every penny spent on this trip. This is adults only, so beware not for kids at all. my kids were 19 so it was ok, still had plenty for them to do, this is a peaceful resort so if your expecting anything else then may not be for you. id like to start off that all the staff were brilliant inc bar and catering staff. The chef and his team, were amazing and looked after us due to our dietary requirements, they had a vegetarian menu also but family had restrictions on certain types of veg i.e. no onion or garlic inc egg and fish, so i can say that this was catered for and did a fantastic job inc breakfast, lunch and dinner. Well done to Chef and his team. The bar staff were brilliant too and had variety of quality drinks. i have been to many resorts and i can say that this is one of my favourites just because they had quality drinks all premium but main think they were so nice unlike many resort rhat use local drinks and mixes. The rooms were great, but be warned no TVs in the rooms, as this is a wellness resort and to be honest this didnt actually bother us at all while we were there. Rooms were well sized inc iron, fridge etc...no issues here. The resort itself was a good size not too big, although they had an issue with their main pool therefore closed for few days, they did compensate us inc a nice sunset cruise for the guests if they wished, we did it and it was great. Normally this would cost around £90 each. the resort felt like if were in a jungle as it had lots of trees etc...the beach was fantastic and that's where we spent most of the time anyway. They did have a 2nd pool but preferred the beach as the sea was amazing. This is def a recommendation for all guests as they will have great time here. Evening entertainment was live singing but wasnt really busy late evening, as most were in the champagne bar, but i wish they had more variety for the evening as it did get abit boring, this is an adults only anyway but expected different entertainment every night. Wothout waffling on, id like to say thankyou to Stolentimes for the wonderful week here. we even saw a wedding here as this resort is one that is highly recommended wedding destinations also.