Sophia Drozdowska
The worst service we’ve ever experienced by a hotel. We booked this trip for a relaxing week away, persuaded by the description of tranquil relaxation. When we arrived, we were greeted by a wedding party - a wedding at the venue had never been disclosed to us - who was celebrating there 3 nights out of our stay. Certain areas of the hotel were being used exclusively by the party, music would be loud and go late, and guests were drunkenly threatening other hotel guests - it totally changed the atmosphere from what we were expecting.
When we couldn’t handle the noise anymore, we requested to be moved to the sister location (20 minutes away) and were told we could only do so by paying an additional $700+ per night. The alternative was to move 3 doors down, the night after wedding festivities ended - which did not solve the problem. We were told this was their final offer, and despite us and many other guests requesting a resolution, were dismissed.
We then requested a complaint contact and were told that because we booked directly, the concierge was the only person we could speak to.
If you’re choosing between stolen time and body holiday, book body holiday. However if you’re considering other hotels, I’d recommend going that route, given the lack or care and consideration they have for their guests.
David & Polly Evennett
This is quite a remarkable hotel.Small and personal . A return to hotel ! They dont do "service" they do care to make the holiday wonderfully memorable.
The staff are all exceptional, so willing to please everywhere from the ground workers , bar staff, chefs, kitchen helpers, waitresses, water sports and event/activity teams, spa and treatments, to the top managers themselves.
Rooms are fabulous, food is quite superb, pools lovely and warm, sea is so warm too.What more does anyone want !
Hannah Carleton
We spent 2 weeks at Stolen Time in early May. It is the first time we have ever stayed at an all inclusive resort or a resort of any kind. We usually opt for 5* Hotels so quite a change for us.
We were not dissapointed, within a day we had both relaxed and were in full Holiday switch off mode!
The resort is beautiful, all the staff are fantastic, food was lovely and the beach absolutley perfect.
As others have said the resort is quiet, but that is what we wanted so perfect. The [ools are lovely for a good swim but for me it was the beach and perfect sea that was the winner.
We hired a car for 4 days to explore the island and explored the beautiful rain forest.
We will return!!!
Sal Rizza
Our stay at Stolen Time by Rendezvous Resort in St. Lucia was nothing short of magical. From the moment we arrived, we were enveloped in the warm and welcoming atmosphere of this tropical paradise. The service at the resort is truly five-star, with every member of the staff going above and beyond to ensure our stay was perfect.
The staff were absolutely brilliant—attentive, friendly, and always ready with a smile. They anticipated our every need, making us feel incredibly pampered throughout our visit. Whether it was arranging a romantic dinner on the beach, providing expert recommendations for local excursions, or simply ensuring our room was immaculate, their dedication to exceptional service was evident in every interaction.
The island of St. Lucia itself is breathtakingly beautiful. The lush, verdant landscapes, crystal-clear waters, and pristine beaches make it a true paradise. Each day, we discovered something new and wonderful, from the stunning Pitons to the vibrant marine life while snorkeling. The resort's location allowed us to fully immerse ourselves in the natural beauty and charm of this Caribbean gem.
Stolen Time by Rendezvous is the perfect blend of luxury and relaxation. The exquisite dining options, luxurious accommodations, and array of activities available made every moment of our stay unforgettable. We left feeling rejuvenated, grateful, and already dreaming of our next visit.
If you're looking for a place to unwind, reconnect, and experience the best that the Caribbean has to offer, look no further than Stolen Time by Rendezvous Resort in St. Lucia. It truly is a slice of paradise.
Charlotte Earnshaw
The hotel is out of this world incredible! The staff are constantly offering a beverage, snack, cool towel or activity. They are friendly and communicative and generally the atmosphere is very chilled and happy.
The water sports on offer are fantastic and there is a range of additional excursions that can be purchased and arranged by the hotel. The direct access to the beach is perfect and the sea is beautiful and warm.
The resort is fairly small which gives it a relaxing intimate feel. No one rushes to reserve a table or fights you for sun loungers and towels (as has been my preconceived view of all inclusive hotels). Rendezvous is the perfect size resort for us on honeymoon with an intimate and luxury feel.
Our room was small and practical but the balcony with a view across the gardens to the sea was absolutely amazing!
We loved staying in this tropical paradise for 7 nights and would have stayed forever if we could! Beautiful location, the staff made the experience exceptional.