Maria Barkas
Our recent stay at Serenity at Coconut Bay was nothing short of extraordinary. From the moment we arrived, we were treated like royalty. The service was impeccable—every single staff member went above and beyond to make our experience unforgettable. The cleanliness and attention to detail throughout the property were outstanding. Shirley and Christie, our housekeepers, ensured our suite was spotless and welcoming every day, making us feel truly at home. The entire property felt incredibly safe, and it was clear that everyone genuinely enjoyed being there, which added to the serene and relaxing atmosphere. One of the standout aspects of our stay was how accommodating the staff was when it came to food allergies. The dining team was amazing, and they made sure every meal was carefully prepared and tailored to our needs. Lucy, the chef, crafted dishes that were not only safe but absolutely delicious, leaving us looking forward to every meal. Natoya and the serving staff provided exceptional service with warm smiles, making every dining experience special. Daniel, our butler, was phenomenal. He anticipated our every need, arranged everything seamlessly, and always greeted us with genuine kindness. His level of professionalism and care elevated our experience to new heights. The property itself is breathtaking, with beautiful landscaping, private pools, and an intimate ambiance that made it feel like our own personal oasis. Every detail was thoughtfully designed to promote relaxation and luxury. If you’re looking for a truly serene and unforgettable experience, Serenity at Coconut Bay is the place to go. From the incredible service to the exceptional accommodations and dining, this resort exceeded every expectation. We cannot wait to return!
Molly Feeney
We loved our honeymoon at Serenity. From the moment you step out of the car we were greeted by Ethan our Butler who made sure we were well taken care of. He schedule our week out to perfection where there was plenty of time to relax but also had a fun adventure around the island to experience the beauty on St. Lucia. All the bar tenders including Ray, Kevin, and Charles made the best drinks and had great service. The food was amazing and the service was excellent at the Greathouse. My husband and I are definitely coming back to serenity
Rachel Singh
My husband and I came here to celebrate our honeymoon and it was absolutely amazing.
Upon arrival, we were greeted by our butler Ali who gave us fresh coconut water with rum. She then gave us a brief tour of the resort so we could know where everything was located throughout our stay. After that she showed us to our room and helped us set up massage appointments (booked through Serenity’s honeymoon registry.) The following day we had a different butler because Ali was off and he helped us set up a couples Private Tour. We got to see some breath-taking views of St. Lucia and visited some of their most popular sites such as the volcano & sulphur springs, diamond waterfalls and the botanical garden. It was a fun day on the island and the transportation service Serenity uses has the most friendly & knowledgeable staff! The next day Ali helped us set up an excursion to do chocolate making at Hotel Chocolat and we had so much fun! Thank you again Ali for taking such good care of us during our stay!
I would also like to shout out a few staff members that made our stay at Serenity one for the books. Thank you to Kevin who always made sure we had a drink in hand and brought the vibes! Thank you to Tyler for being the absolute sweetest and going above and beyond to make sure my husband and I were taken care of. Thanks to Jonathan (Coconut guy) for making us some delicious drinks in our coconuts on our last day. And of course a huge thank you to Tracy & Trisha who always kept our room clean and left us adorable notes.
With their impeccable staff, amazing food & drinks and the love you feel at this resort, I hope to return soon!
Justin Green
My wife and I just went for our Honeymoon. We booked through Costco travel and while booked were able to get the romance package included.
The entire staff at the resort are so AMAZING. Everyone is extremely friendly, sociable and helpful. Our butler Quade was the absolute best. He checked in on us daily, created an itinerary with all our grand romance package events so we did not have to worry about a thing. If the staff reads this please thank Quade again for making our honeymoon amazing.
The property is beautiful. It is kept very clean. The rooms are amazing and very private which is nice to just have sometime with your significant other. There are always events going on at the resort. My wife and I did a sushi making class with other couples and it was great. You will never be bored.
The island tours are amazing and the staff they hire to show you around are great. Our guide Danny (unsure proper spelling) was so awesome. He really gave us the hirstory of the island which I loved.
The food is AMAZING. I never had something I did not like. Serenity only has one restaurant but the options are amazing. Breakfast in the room or at the restaurant. Lunch is amazing. Dinner there is also a new special or based on the night even a special menu. I never got bored of the food and wish I ate more to try more things. Everything is so fresh and amazing.
If you are looking for a romantic escape for you and your loved one this is the place to go. My wife and I will definitely be back.
Thank you to all of Serenity for making our honeymoon a trip we will never forget.
Courtney M
Everything about this stay was incredible. All of the staff here from the butler to the dining staff to the “coconut man” were attentive, kind, and welcoming. Your butler is just a phone call away :) The room here is stunning; there is truly nothing like a private pool and patio. The food was pretty good and having breakfast delivered every day was a convenient perk. We LOVED having dinner each night at the great house which had frequent live music. I can only hope to come back.
The only tough part of the stay was the 2 hour wait in line at the airport for customs upon arrival. It was very very hot and crowded. But this has nothing to do with Serenity! Just something for travelers to be aware of!