Serenity at Coconut Bay

Harjinder Grewal

We stayed at Serenity at Coconut Bay for our ten year wedding anniversary in the premium plunge pool butler suite. A truly wonderful experience! Every staff member ready to go above and beyond with the service to ensure our holiday was unforgettable. Nightly performances were highly entertaining. We had the pleasure of having our butler McGregor take care of us during our stay at Serenity, and we can’t speak highly enough of the service. From the very first moment we arrived, McGregor made sure everything was perfect. He was always there to help, whether it was making a dinner reservation, offering great suggestions for things to do, or just ensuring our room was stocked up with our favourite drinks and snacks. McGregor was always there when we needed him, but never intrusive – just the perfect balance of being helpful and respectful of our privacy. On top of that, McGregor was warm, friendly, and made every interaction feel personal. It wasn’t just about getting the job done – it was clear that he genuinely cared about making our experience memorable. We’re truly grateful for his exceptional service. It was one of the highlights of our trip, and we’d be thrilled to have the chance to experience it again.

Kimberly Duplessis

I can’t say enough about the staff at this resort. Everyone is so welcoming and eager to make your stay be relaxing and fun. They will remember your name immediately, and make you feel at home. Our butler McGregor was amazing. He was very attentive and was always palming ahead for what we needed or ways to make our vacation romantic and special. The restaurant here is the best. The food was always great and the staff is so happy and friendly. This was our second time here and we are now hooked and plan to keep returning.

Molly Feeney

We loved our honeymoon at Serenity. From the moment you step out of the car we were greeted by Ethan our Butler who made sure we were well taken care of. He schedule our week out to perfection where there was plenty of time to relax but also had a fun adventure around the island to experience the beauty on St. Lucia. All the bar tenders including Ray, Kevin, and Charles made the best drinks and had great service. The food was amazing and the service was excellent at the Greathouse. My husband and I are definitely coming back to serenity

Drake Lyle

Our trip was amazing. We had read countless 5 star reviews about this resort and it lived up to our very high expectations going in. Perfect for honeymoon which we did in Feb. 2025. You are truly waited on hand and foot with the butler and 24/7 room service availability. Our butler, Quade, did a fantastic job and always was the most polite, professional, and fun butler we could’ve asked for. Kurt also assisted us and was fantastic as well. Kevin, Charles, Ray, and Jonathan at the bar all made delicious cocktails and were so fun to talk to. The housekeeping staff did an amazing job, we had Patrice and Trisha and the room was always in excellent shape along with many little details that went the extra mile. The restaurant wait staff and room service staff are always smiling, happy, and so helpful for whatever you need. Joela and Ginel were fantastic servers! Make sure to book at least 7 nights for the included couples package: massage, sunset cruise, pool cabana, beach cabana, and island tour as we enjoyed all of these experiences. You have access to the other main resort where families are but you really don’t even have to go over there. Truly an awesome honeymoon experience. Finally, once you drive around the island you will enjoy the resort’s close proximity to the airport.

Lauren Tessier

TLDR: absolutely stop reading this review and book your trip. From the moment we booked our honeymoon trip, every single task was done for us, other than packing our bags! The booking system was amazing, being able to include flights was huge for us. After we booked, we pleasantly found out we could pay in installments. Once fully paid off, the true relaxation began! We got a call two days prior to arrival from our Butler, Nerissa, who later we would find out to be the nicest, sweetest, most amazing lady! We arrived on 2/9 (Superbowl Sunday) and we were greeted at the airport with a private car that took us to the resort. Upon entry, Nerissa was waiting there with drinks for us and took our luggage, and we were in paradise! From there on, we got a tour and booked some extraneous activities. Narissa even scheduled a dinner the night of our arrival as we were really hungry from a full day of travels! The food was absolutely AMAZING with endless options, and the nightly sangria at the Greathouse was a fabulous touch. We had shrimp scampi, fried octopus, lobster linguine, etc. and we were never ever left hungry. There is also music every night for a fun vibe! The resort pool/hot tub was our favorite spot late at night into the early mornings, to spend out in the warmth staring up at the clear skies was just surreal. The activities on the island are plentiful, we booked a couple’s massage, a private cabana dinner, and a sunset cruise. Every single detail was worked out and scheduled for us to make sure we attended those activities and they were all amazing, to tie the vacation together so nicely. While many couples at the resort weren’t huge drinkers, the endless bar options were by far our favorite part. Plus, we met Nagoya, the bar manager who took care of us starting on Superbowl Sunday (P.S. get her French 75s!!) she was soooo friendly and bubbly every single night she worked and really just made us feel like family. Plus on karaoke night, Kevin was a kickass DJ and made sure no one’s glasses were empty! If you’re still reading this, I hope this convinces you to go: the rooms are SILENT and PRIVATE you could hear a pin drop. It was absolutely what we needed to get away from a busy suburban life. The private plunge pool was clean and a wonderful touch, with the outdoor minibar for our morning mimosas. Having 24/7 food and drink options made us feel like royalty, you’re never going to want to leave!! Overall, if you can’t tell, we fell in love with this resort for our honeymoon, and we’re already talking about going back this same year! This is our new vacation spot because no other vacation will live up to this resort. 1203936168/10 recommend! Be sure to book at least a few nights, you won’t want to leave 😊