Ikos Dassia

Gav Tones

I always like to be honest and fair with reviews. This was my second trip to an Ikos resort as I stated in Ikos Oceania in May and had an incredible experience. While Dassia is more modern and looks amazing has amazing scenery and amenities there are some issues I had. I went with my partner and we're not huge drinkers and like with Oceania we asked if there was any possibility of having Pepsi Max which they were both more than happy to accommodate which I thought was fantastic. However, it became effort to ever get it to the room, this may seem minor but there's only so much citrus I can drink. I also don't feel as "looked after" by the concierge as we did with the concierge at Oceania they were incredible so attentive and accommodating and extremely appreciated but also quite responsive. I found the Dassia concierge to be quite robotic which I appreciate it's all done via templates etc but I think they could learn a lot from the Oceania team. We waited over an hour on an occasion where we'd asked the concierge to put through room service, we ended up calling ourselves as we didn't know whether they'd done it. (They hadn't) We had knocks on our door twice by staff when we had the "do not disturb" sign on. There were several occasions where we had to wait quite some time for drinks orders to be taken in the lobby bar, the service around the pool and in the restaurants was great, mostly. In the restaurants if you got a soft drink and not alcohol you'd hardly ever be offered a refill. Sophia from the main pool at sea building was incredible. I also had a bit of a strange issue with funky smelling pillows I spoke with someone and they said that it was down to the down feathers and that was the smell, which is true to a point it's a smell that's created when the pillows aren't dried properly and was quite unpleasant. The housekeeping staff do a great job but they're also extremely loud and at one point either were arguing with one another or just being jovial but it was shouting nevertheless. I feel that there is less food choice at Dassia than Oceania especially at flavors, it's also tough when you have a shellfish allergy and a general dislike of fish to always find food alternatives, something I didn't really find at Oceania. That being said I certainly enjoyed my experience at Dassia but I do think it could have been better.

Lucy

Visit here if you want to fall seriously ill with food poisoning and then be treated like you’re a nuisance for asking to see the hotel doctor. There was a big problem with people falling ill at this hotel and the attitude of Ikos towards this was unacceptable. They were not nice and did not care that due to their negligence, half of our holiday was ruined and thousands of pounds down the drain. Other than that, the pools were nice, room was fine apart from the dodgy air con and the pool service varied depending on who was working that day. Would absolutely never return.

Felicity Fiore

I’m genuinely disappointed with my recent stay at Ikos Dassia, which not only failed to meet expectations but left me with serious health issues. Having previously stayed here in 2018 without any problems, I was shocked at how drastically the experience has declined. First and foremost, the hotel is heavily fragranced in every corner with a strong, artificial scent that is far from subtle. It’s overwhelming and pervasive, to the point where it triggered daily asthma attacks during my stay. This intense, synthetic aroma affected my respiratory health significantly, and I'm still dealing with the aftereffects. It’s concerning that hotels don’t provide advance warnings about heavy fragrance use, especially when it can impact respiratory health. In an age of heightened allergy and health awareness, this lack of transparency is unacceptable—guests with respiratory sensitivities deserve the same level of consideration as those with food allergies. Adding to the disappointment was the decline in food quality. The variety and flavors that I previously enjoyed (stayed in 2018)nwere nowhere to be found. Unfortunately, we had more bad meals than good ones, with none of the culinary standards that once defined Ikos Dassia. I left feeling regretful, having suffered health impacts that no one should have to endure on holiday. I hope the hotel takes these issues seriously and makes necessary changes for future guests.

Alex Farr

Amazing place and 5* service. Before I start I would just like to say I have extremely high standards and a OCD freak! so this may help if you are reading all the reviews like I did. On arrival we were blown away by the views and the decor of the hotel. Lovely welcome with refreshments. Room - We had a panoramic sea view junior suit . It was plenty big enough for myself, partner and 4 year old. The rooms are a little basic in terms of style and don’t completely fit the rest of the hotel interior although modern enough but most importantly to me immaculately clean!! The cleaners were amazing and went above and beyond everyday. The bed was comfy although pillows need upgrading. I have to add. Hairdryers need upgrading desperately. If you have a Dyson take it with you! Staff- The level of service here I found made our stay that little bit more special. Every single employee were so lovely and attentive. They made so much effort with my child and couldn’t do enough always with a smile on there face. Special mention to Diana that looked after us most days by the pool and was amazing!! Iliana was an absolute dream for anything I needed and made sure we were looked after so well. Kira also was so lovely and so helpful. When ringing for room service everything was bought up so quickly and everything you asked for you got! Staff were also amazing in restaurants and in the lobby bars. I can’t remember the names of the bar staff in sky building but they were brilliant in the evenings. Cleaninliness- 10/10 can’t fault! Food - I am an extremely fussy eater but was overly impressed. breakfast and lunch had a good variety to offer. We ate at the grill house, in our opinion by far the best restaurant. Provence was really good and fresco- amazing tomato soup! We ate at Ergon deli and Anaya these didn’t live up to expectations for me. Absolute shame as Thai is my favourite food. We ate at ozou for lunch one day and I was a little disappointed. I was worried about reviews regarding food poisoning but we had no issues at all and we ate everything so don’t let that put you off at all. I could of and I would have missed out on this hotel. We went out to the old town and borrowed the ikos Tesla. We had a great time the Greek people are truly so kind and welcoming compared to us English 🤣 Entertainment- Good entertainment, not tacky and we absolutely loved the cello player and singer she was incredible. The band and blues brothers were so good and they really put the effort in. Unfortunately we missed the white party on the beach and listened on the balcony and regretted it big time! Overall I didn’t want to come home and had the most perfect family holiday. I would 100% book here again just because you know you will not be disappointed and it was worth every penny. Thanks to all the staff at ikos dassia for going that extra mile. We will be back.

Sudipta Quabili

Ikos Dassia is not a perfect resort - but we had a wonderful time regardless. In terms of positives, the resort stands on two tentpoles: the location, and the service. Almost everywhere you look in the resort, you are met with the breathtaking beauty of Corfu and the Ionian Sea. The resort takes full advantage of this by featuring open air spaces in many of the restaurants and common areas. The service was second to none. Not only were the staff attentive, but our requests were handled with astonishing speed. Our concierge was also in constant contact with us, making sure every part of our stay was to our liking, and arranging for customizations and special surprises in line with how we wanted to spend our vacation. In terms of areas for improvement, the one that was most noticeable to us was that this resort seems almost exclusively geared towards families. My husband and I visited at the end of our honeymoon and we did not find the facilities very suitable for couples visiting without children. While there were adult-only areas, these often felt like an afterthought and not very secluded. Thankfully, we booked a suite with a private pool - something that is imperative if you are a couple staying here as it was hard to find seclusion from families in the main pools and beach areas. There was also very little in terms of entertainment and activities geared towards adults. The food also didn't wow us as we expected it to. While there are quite a few restaurants to choose from, in our experience, they all seemed to play riffs on the same dishes, just with slight alterations (e.g., almost every menu featured some sort of braised beef and sea bass). While the dishes were presented beautifully and you could tell that the ingredients were fresh, they often lacked flavor and seasoning and were not executed as well as they should have been. The Tesla drive was also one of the low points of our stay. A Tesla Model Y is not at all the ideal car for driving the narrow streets of Corfu - especially if you are not accustomed to rural European roads. An option to have a smaller car would have made this experience a lot less stressful and more safe. Lastly, while we felt the value proposition of the resort matches the prices they charge, the resort lacked a sense of luxury. While the surroundings are gorgeous, the interiors of the resort felt very standard. The staff and the landscape do most of the heavy lifting in bringing the "wow" factor as the furnishings and general layout of the resort don't bring that sense of grandeur one would expect from a 5 star property. There were few top shelf liquor offerings, and the bars were relegated to the main lobby and pool bars without any unique concepts. We definitely felt the lack of a grab-and-go coffee shop or bakery that comparable resorts usually feature. And while we booked a "Deluxe" room, there weren't special lounges or restaurants reserved for Deluxe guests at this property aside from a strip of beach and a pool area. All that being said, we still had a wonderful stay at Ikos Dassia. We cannot say enough great things about the staff as they really went above and beyond to make our stay special. We would be delighted to return to Ikos Dassia, or visit any other Ikos property, and hopefully see them only improve while maintaining their strengths.