Fairfield Inn New York Manhattan/Financial District

Sofia.R

The towels smelled like yesterday’s lunch. Not exactly fresh. Forget any scenic views the surrounding skyscrapers make your window basically a wall of concrete. Elevators move at a glacial pace. Waiting for one feels like a New York minute… that lasts forever. Breakfast area during peak hours? Let’s just say hygiene is more of a suggestion than a rule. Breakfast itself is incredibly boring. Vegetables—ever heard of them? Plastic cutlery everywhere. Fun fact: 100 guests using a knife, fork, and spoon each day equals roughly 1,207 lbs of plastic per year—that’s the weight of nearly 4,830 cheeseburgers. Yikes.

Denise Castro

Location: it's about 9-10min from subway. It includes breakfast which is a plus and the reason we chose it. Rooms are small but very clean. You can hear people from others rooms. The reason I gave 1 star: my iPhone charger was stolen the 1st day. We stayed 5 nights. I plugged my charger behind the night table next to the window. It was barely visible. My friends charger was in the entrance plugged in and my watch charger was in the table plugged in. I notified front desk about it and they took my information and said they were going to investigate. They didn't call me or anything so I asked them in the morning and in the evening the following day. Their response: I'm sorry, it wasn't found. There is no a safe box and honestly, who steals a charger? But I felt very insecure to leave all my stuff there. I couldn't enjoy my time 100% because of the thought of : what if they steal something else? What if they check inside my bag and take something.. I was very unease. I preferred to carry my valuables instead of leaving them in the hotel. It couldn't be a mistake because as I said the charger was barely visible so they had to unplug it and take it. I received an email from the hotel saying that they will investigate but again, it is a charger so no one gives it importance. But it is the fact that someone took something that didn't belong to them. That's the sad part.

Surendra kanna

I checked into this hotel late at night with my family, and unfortunately, the experience was far from what we expected. The area around the hotel felt unsafe — there were several people loitering nearby who appeared to be sex workers, which made me very uncomfortable bringing my kids into that environment. Once inside, things didn’t improve. The room had a strong odor, and the beds were much smaller than advertised. I had booked two queen beds, but they looked more like twin beds — definitely not suitable for four people. The bathroom was spacious, but the shower was oddly tiny. The worst part was discovering bugs on the bed, which scared my children. I later learned they were invasive species that harm trees, but that didn’t help us sleep any better. My kids were anxious all night, and none of us got proper rest. Breakfast was okay, and cleanliness was passable, but overall, the three-night stay was extremely disappointing. I had prepaid nearly $1,000, so I didn’t feel there was much point in raising concerns at the front desk. If I’d had the option, I would not have stayed here.

Rupesh Soni

One of the worst hotel experiences I have ever had. The front desk staff are rude, unprofessional, and dishonest. We asked multiple times to switch our room and were assured it would be handled, but nothing was done. To make things worse, the staff member deliberately gave us a fake name, handed us keys that didn’t even work, and then had the audacity to rudely tell us to move our own luggage when we asked for help. The behavior was shocking — disrespectful, dismissive, and completely unacceptable. After a long argument, we finally got the right keys, but still no assistance. This kind of treatment is a disgrace to any hotel that claims to care about its guests. We are extremely annoyed, upset, and deeply disappointed by this experience. The lack of professionalism and outright rudeness at the front desk reflects very poorly on this hotel. If you value honesty, respect, or even basic hospitality, avoid this hotel at all costs

Mike

I’ve had a great stay overall at the Fairfield. As others have mentioned, the rooms are on the smaller side, but that’s to be expected in NYC. The rooms are clean, and housekeeping has been great throughout my stay. While the view is a wall of the adjacent building, it hasn’t really mattered since I’ve been out most of the day. The location is excellent—close to FiDi and the pier, which has made getting around super convenient.