Four Seasons Resort The Nam Hai

Eleanor

This resort perfectly captures the spirit of relaxation. Though heavy rain greeted us instead of sunshine, the hotel offered indoor activities like fan-making workshops and a free shuttle to the historic town. Each day brought delightful surprises in the room and attentive yet subtle service. Every villa opens directly to the beach, with a outdoor shower in the back—beautifully understated, though hard to fully capture in photos.

Truc Le

I recently had the pleasure of staying at the beautiful Four Seasons Resort and overall, my experience was exceptional. The resort itself was stunning, the services were top-notch, the rooms were comfortable, and the food was delicious. However, there was one incident that left a sour taste in my mouth and I feel compelled to bring it to your attention. As my family and I were preparing to leave for the airport, one of your staff members informed us that there would be a charge for using and taking a beach bag. While I understand that there may be charges for certain amenities, the way in which this information was presented was quite off-putting. Being told at the last minute as we were entering our ride made me feel like a thief, which was not a pleasant experience. I believe that if there is a charge for using a beach bag, it should be clearly stated upfront and added to the resort's charges so that guests are aware of it from the beginning. This way, no one has to feel uncomfortable or like they are being treated unfairly. Additionally, had I known that the beach bag provided was used, I would have opted not to use it. As a guest, I would expect a brand like Four Seasons to provide only the highest quality amenities. I have stayed at other Four Seasons properties in the past and have never encountered a similar situation. I hope that this feedback will prompt a review of how your staff handles such matters in the future, ensuring that all guests have a positive and seamless experience during their stay at your resort.

Diary Around The World

This is definitely our favorite hotel in Vietnam. It had everything you need. You don't even want to go out to explore. Just want to stay at your villa and relax if we come back we will definitely visit again and stay here and enjoy everything. Four Season has to offer.

Bruna Salerno

My stay at the Four Seasons Resort The Nam Hai in Vietnam was nothing short of spectacular. From the moment I arrived with my family, I was greeted by the warm and friendly staff who ensured every detail of my stay was perfect. The rooms are incredibly spacious and elegantly designed, offering a perfect blend of traditional Vietnamese architecture and modern luxury. The bed was extremely comfortable, and the view from the room was breathtaking, overlooking the lush gardens and the ocean. The staff at the Four Seasons Nam Hai are truly exceptional. Their attention to detail and genuine hospitality made my stay unforgettable. They were always available to assist with a smile, making me feel welcome and cared for throughout my stay. The resort boasts multiple stunning pools, each offering a serene and relaxing atmosphere. The main pool, with its infinity edge, provided a perfect spot to unwind and enjoy the beautiful surroundings. The poolside service was excellent, with staff always on hand to provide refreshments and towels. The resort offers a range of top-notch facilities including a world-class spa, fitness center, and several dining options that cater to all tastes. The beach is pristine, with soft white sand and crystal-clear waters, perfect for a relaxing day by the sea. The breakfast buffet was a highlight, offering a wide variety of delicious options to start the day. Overall, the Four Seasons Resort The Nam Hai exceeded all my expectations. The combination of luxurious accommodations, outstanding service, and beautiful surroundings makes it a perfect destination for anyone looking to experience the best of Vietnam. I highly recommend this resort and look forward to returning in the future.

Peter Hilton

My wife and I have just spent six nights at the Four SeasonsNam Hai The villas are wonderful, the pools the best I have seen in a hotel, the food has been very good and the service impeccable. The proximity to Hoi An is convenient. However when my wife needed to visit a hospital in Da Nang the staff went above and beyond. Anne the nurse chaperoned us on the 30 minute drive to the hospital (quite good), handled all the liaison with staff and specialists, sorted the paperwork and brought us home while ordering room service for delivery to our villa on our return. Michael the manager met us on our return late in the evening to the resort to check on us and in the days after staff were very attentative to my wife. Thank you Four Seasons. We will be back.