Four Seasons Resort The Nam Hai

Thomas Schnabl

We were fortunate enough to stay at this dreamlike hotel, and it was a flawless experience from start to finish! The staff were incredibly attentive and exceptionally friendly – you truly feel valued as a guest here. To our delight, my wife and I even received an upgrade, which made our stay even more unforgettable. The rooms were beautifully designed, impeccably clean, and extremely comfortable. The hotel’s atmosphere is simply perfect for relaxation – from the tasteful decor to the excellent amenities and the serene environment. It’s truly a place where you can unwind and leave all your worries behind. We wholeheartedly recommend this hotel and would gladly return whenever the opportunity arises! A big thank you to the entire team for making our stay so wonderful!

Thanh Pham

The only resort so far that made me feel like home. The services are super warm, great food, great swimming pools. And the champagne lover in me smiled big big time with champagne served already at breakfast time. This is really high value for money.

Eleanor

This resort perfectly captures the spirit of relaxation. Though heavy rain greeted us instead of sunshine, the hotel offered indoor activities like fan-making workshops and a free shuttle to the historic town. Each day brought delightful surprises in the room and attentive yet subtle service. Every villa opens directly to the beach, with a outdoor shower in the back—beautifully understated, though hard to fully capture in photos.

Truc Le

I recently had the pleasure of staying at the beautiful Four Seasons Resort and overall, my experience was exceptional. The resort itself was stunning, the services were top-notch, the rooms were comfortable, and the food was delicious. However, there was one incident that left a sour taste in my mouth and I feel compelled to bring it to your attention. As my family and I were preparing to leave for the airport, one of your staff members informed us that there would be a charge for using and taking a beach bag. While I understand that there may be charges for certain amenities, the way in which this information was presented was quite off-putting. Being told at the last minute as we were entering our ride made me feel like a thief, which was not a pleasant experience. I believe that if there is a charge for using a beach bag, it should be clearly stated upfront and added to the resort's charges so that guests are aware of it from the beginning. This way, no one has to feel uncomfortable or like they are being treated unfairly. Additionally, had I known that the beach bag provided was used, I would have opted not to use it. As a guest, I would expect a brand like Four Seasons to provide only the highest quality amenities. I have stayed at other Four Seasons properties in the past and have never encountered a similar situation. I hope that this feedback will prompt a review of how your staff handles such matters in the future, ensuring that all guests have a positive and seamless experience during their stay at your resort.

Alex Nowak

Absolutely loved our stay here! As usual with the Four Seasons, staff was incredible and the food (specifically brunch, Bahn Mi, and the chicken tikka at dinner) was phenomenal. The drinks were all very good, and I actually LOVED the teas they had! Highly recommend the tea from the pool menu, along with the Vietnamese green teas. The rooms felt a bit dated compared to other Four Seasons. The room with the pool table (kids area) was musty and needed some renovations. And while we did come during the rain season, the beach had a fair amount of trash on it. We LOVED Hoi Ann, and the resort offering a shuttle was super convienant. All of the pools were great. We took full advantage of the fitness center as well which had weight, and both a wet and try sauna.