Mediterranean Palace

Glenn

When you book a relaxing 5 star break for your pregnant wife's birthday, but accidentally book "Irish" fortnight.... As the title says, the main problem of the hotel is the groups of intimidating Irish "families" whose behaviour around pool remained unchallenged. Inviting their friends from other hotels to use the pool, bullying couples off sunbeds (4 men in "vests" standing over a couple)so they can sit together and in some cases, stealing towels by force so now it appeared they were hotel guests. Meanwhile their children (and adults) run riot screaming and swearing all day unchallenged. I'd expect it in a 3 star hotel, not a 5 star. I suspect no one reported them due to fear of retaliation. However they aren't hard to spot, they don't dress, nor behave like any of the other guests... It appears to be a big problem across the resort around Christmas time having Googled it on our return. Also during summer. The other issue is the sewage smell (see other reviews). The first room and entire corridor smelt badly of sewage. We asked to move and this was granted. The second room didn't, but the corridor did. It appears to be an ongoing problem. I'd also expect the pool to be a bit warmer for a winter sun destination. Overall if I had booked a 3/4star I'd have been happy and accepted the poolside behaviour. However, it isn't a 5 star experience

Ann Rogers

Beautiful hotel it is pure luxury. Recently renovated to a high standard. We only booked an hour before arrival as we had a problem with our original apartment. The receptionist was really lovely and the porter got us a drink while we checked it. It was 9am however they really obliged us by getting us a room by 10. Breakfast and dinner were of very good standard. We are already planning our return trip.

Laura Casonato

Hotel in excellent location, close to the beach and shopping street. Modern and spacious rooms, a bit noisy view. The room was not totally clean, the floor had traces of clothing labels from those who had stayed before us. The sheets also had a small hole.. it should not happen in a 5 star hotel. In the bathroom all the courtesy accessories were missing, the soap dispenser was empty and was not refilled. Common apart from this, the hotel is very nice, spacious and clean. Excellent choice for breakfast, large pool with many sunbeds and towels available. Nice gym and games room. The SPA is located in the adjacent Cleopatra hotel reachable via a direct connection from the hotel pool. We had a very pleasant stay and will definitely return on our next visit to the island.

Brian Irving

A sleek, newly refurbished hotel situated in an excellent location. It's conveniently close to a beautiful beach, as well as numerous shops and restaurants. The rooms are stylish, contemporary, and recently updated, featuring exceptional showers. The bar, restaurant, and animation teams are warm, engaging, and entertaining. Evening live entertainment has also been consistently impressive.

Kirk Wood

Literally blown away by how good the whole experience was! Can't fault it, any of it. We went all inclusive, 1st time doing it in Europe and we're pleasantly surprised! Hotel is super clean, excellent staff and like I say can't fault any of it... Will 100% be going back on our next trip to our favourite island 🏝