Nexus Resort and Spa Karambunai

Yvonney 168

Nexus resort is beautiful and generally well maintained, and The service was good too. However The initial room we got was quite worn and old and felt dirty, we requested to change to a different room which ended up being much better. Loved the private beach that was accessible from the resort!

Yuky Xiing Ni

I can't imagine this is a 5-star hotel. I was looking forward to staying here because of the Valentine's Day package, which was supposed to include unlimited drinks. However, when I arrived, the staff said the offer had been canceled, but I still saw the offer listed online, and it hadn't been removed. Isn't this deceiving consumers? Upon entering the room, there was a strong musty smell, and the facilities were very outdated. The corners were not cleaned properly. The sink had pubic hairs, the shower head was broken, causing water to spray everywhere, and the towels only provided body towels, no hand towels. The bathtub was very dirty, so my desire to take a bath vanished instantly. The hygiene conditions were really poor. Is it because I'm a local people that I got a room of such poor quality? Before coming, I saw many bad reviews, but I decided to give it a chance. Unfortunately, the experience was exactly like the negative reviews online. Don't tell me you will improve or pay more attention. If you were going to improve, it wouldn't be like this today. I won't be coming back.

Dino T

Unfortunately a disappointing visit. Hotel was maybe 5 stars in the 90s but now only 3 stars. Service standard is terrible. Our child fell and bumped their head, we asked the reception for a bag of ice and it never arrived to our room. Then called 5-6 times again and it never came. Phones system doesn’t work either. Breakfast area is cramped and crowded. Beds were comfortable but we found cockroaches in our bathroom. The beach is the best asset but the rest of the place old and not worth the money. Food is very expensive and really low quality. Was charged 33ringgit at the pool side for a beer that was 17 in the gift shop. Something’s not right! Go elsewhere!!!!

Almanzo Addrie

Our stay at Nexus Resort & Spa Karambunai was nothing short of amazing! The resort’s location is absolutely stunning, with a private beach and lush greenery that create the perfect tropical escape. The rooms were spacious, comfortable, and beautifully designed, offering breathtaking views of the sea. We loved the infinity pool and the relaxing spa treatments, both of which added to the luxury experience. The dining options were excellent, featuring a variety of dishes from local to international cuisines, all prepared with great care. The staff were incredibly welcoming and attentive, always ensuring we had everything we needed. Whether it was enjoying water sports, exploring the nearby nature trails, or simply soaking in the serene atmosphere, there was never a dull moment. If you’re looking for a peaceful and luxurious getaway, Nexus Resort & Spa Karambunai is the place to be. We can’t wait to come back! 🌴

Uladzislau Shershan

The resort is quite big, and beautiful. It has many amenities, such as a gym, a nice swimming pool, alongside others. The beach is also clean. The rooms are very cozy. Overall a very enjoyable experience. 10/10.