Orchard Hotel

Lewis yap

Orchard Hotel Singapore is an excellent choice for a comfortable and luxurious stay. The location is perfect, right in the heart of Orchard Road, making it convenient for shopping and dining. The rooms are spacious, clean, and well-appointed, with all the amenities needed for a relaxing stay. The staff is friendly and attentive, ensuring a pleasant experience from check-in to check-out. The breakfast buffet offers a wide variety of delicious options. Highly recommended for both leisure and business travelers!

tjy93

We had our wedding banquet held at Orchard Hotel and Shawn, our coordinator assisted throughout the journey. There were some details which we found incorrect but he was very willing to make amendments. The banquet went smoothly and staff were very helpful with our needs even when it was last-minute. We are really appreciative of the team given how tight our schedule was being a weekend lunch. Rooms were smaller than other bridal suites we have been to, but after the banquet being fatigued, we don't really need a bigger room. Breakfast was simply awesome!

Alvin Goh

Check in and out was slow (I didn’t use the kiosk because I had to get the invoice from the front desk). I arrived at 2pm on 23 Oct and the front desk told me they couldn’t let me check in to my queen bed room early and he offered another option which was to change it to a twin room. I refused and he told me to come back between 3pm - 3.30pm to check in. I asked whether he could take my number and call me whenever the room was ready but he said no they don’t reach out to guests via call, I need to come back and check myself. And he said he couldn’t promise the room would be ready at 3pm, might be ready slightly late which is 3.30pm. Couldn’t check in early was fair, but to wait until 3pm and the guest have to come back to check on the status AND no promise it could be done on time was not. Finally 3.30pm, checked in, went up to the room, taadaa a twin room still, but I booked queen! Had to come all the way down again, told them there might be some misunderstandings. Didn’t bother to give me an explanation, straight away changed my room to a queen, fair. I was still holding back and be polite at this point. Went back to the twin room to get my luggages, the room was locked already. Had to come back down again (I almost lost it here), apparently they disabled my card before I took my stuff out. Had to get somebody to go up with me, unlock the room, COME DOWN AGAIN to get the new room card… Started all the dramas at 3.30pm, finally got to lie in the bed at 4.30pm.

Tony Val

Spacious nicely decorated room and lobby area. Upscale area near MTR (Orchard). Lovely pool area. Didn’t breakfast here due to our logistical arrangements but would happily stay here again.

Shivtej Gasti

I got a chance to stay at this hotel due to flight delays. Very nice hotel, and food here is awesome, i loved it. So many options on buffet.