Potidea Palace Hotel

Boris Boyadzhiev

If you are looking for an ultra all inclusive hotel in Northern Greece this is definitely not the place. We are a family of 4, 2 adults and 2 kids 8 and 6. Stayed in a suite. The good: The hotel is situated in a beautiful location and the property is lovely. The reception staff is very helpful and easy to communicate with. The bad: Food - most of the food is bland, the options are somewhat limited. You can’t really nibble on something in between meals because nothing is available. The bars run out of nuts every day at different times. Restaurant - extremely rude staff, overcrowded, not enough space. All meals promptly end and the guests are asked to leave as soon as possible, so they can clean. I have never seen this in any hotel in any country, it’s astonishingly bad. We were being asked numerous times if we have finished eating while we had forks in our hands. If you are more than 6 people you cannot make a big table so the staff doesn’t have to fix it after. A la carte restaurant - the food is a bit better than the buffet. The service is way better. It is not worth paying for tho. We were staying in a suite and it was free for us, but we still ate most of the time at the buffet. We had a birthday in the family and a reservation was denied without any reason. Pool and beach - extremely overcrowded, not enough space for all guests. Most sunbeds are ‘reserved’ with towels or other stuff from 8am onwards and the staff does not care one bit. The lifeguards are just for compliance, they mainly hand out towels. Spa center - the spa center is paid and you get the very generous 1 hour per stay for free. That’s a joke when you pay 800€ per day. Alcohol - just don’t try it. Very low quality and the cocktails are also bad. All in all this is a place where every step of the way someone tells you that you can’t do something. That is not an ultra all inclusive experience, let alone for this price. I cannot recommend the hotel and will never visit again.

Marta Marta

We loved staying here! Ellada in the reception was always helpful and professional🥰- thank you! Efrem made best drinks ever. Wine tasting was also a great experience. Rooms always tidy. Amazing chef took us to delicious Greek food. Each day and meal he checked if everything is of high quality. Greetings from Poland!

Sveto Rakovic

Very nice hotel and very big. Plenty of facilities, especially for children, so it is rightly called one of the best family hotels in Greece. The beach is beautiful and spacious, plenty of space on the sunbeds. The pool is also very nice and clean. The staff is friendly and ready to help anyone quickly. Free parking. For all guests, one hour of the spa center is included in the price. The food is varied and very tasty. All inclusive includes everything including drinks on the beach so you don't have to spend anything while you're here. The only disadvantages are that you need to invest a little in the renovation and modernization of certain rooms; lack of French beds (two are joined together in our room ); bad time for cleaning the rooms/minibar (around 3, 4 p.m. in the afternoon) and really small spa ( for 4-5 people max with only 3 sunbeds ).

Linh Vu

Wouldn’t recommend this hotel as an ethnic person if the hotel doesn’t work on their bar staff. Experienced micro-agression This hotel is simply okay. Nothing really stands out that makes it 4-star. Hotel seems big with a whole lot of nothing. The room we got was nice as it got upgraded. The food included in the all inclusive was subpar, usually in a buffet there’d usually be a few things you’d like but it was sickening at times. The food is never really hot even if you go on time.. feels like old/recycled food all the time. The restaurant above is paid for a la carte and you have to book in advance, the food is better than the buffet but nothing to scream about its 25 euro pp. The seating area feels more depressing than the buffet area. Pool is small so don’t come here during peak times and doesn’t really feel clean.. The beach is a nice touch. Now what really brings it down is some of the staff, the receptionists are lovely though. The young outdoor bar staff seem to have a weird attitude towards guests, especially those who are foreigners. Especially one known as Rafaela, she had a terrible attitude and many of the other guests told me they had uncomfortable experiences with her too during the week they stayed. She made me feel uncomfortable every time me or my family ordered as she felt like it was a hassle and always spoke under her breath after we ordered. So if you come here you’ll probably know who she is as it won’t be hard to tell! The bar manager hid the incident from his hotel manager so go straight to the hotel manager if you have problems, he seems understanding. Maids and older staff seem lovely

Boryana Tsenkova

A great hotel for a family vacation! Extremely clean, modern and comfortable. The staff is more than friendly and willing to help in any way they can. The food was surprisingly tasty and varied for a buffet. The beach was also extremely clean and tidy. Definitely recommend and would come back!