Potidea Palace Hotel

Marta Marta

We loved staying here! Ellada in the reception was always helpful and professional🥰- thank you! Efrem made best drinks ever. Wine tasting was also a great experience. Rooms always tidy. Amazing chef took us to delicious Greek food. Each day and meal he checked if everything is of high quality. Greetings from Poland!

Linh Vu

Wouldn’t recommend this hotel as an ethnic person if the hotel doesn’t work on their bar staff. Experienced micro-agression This hotel is simply okay. Nothing really stands out that makes it 4-star. Hotel seems big with a whole lot of nothing. The room we got was nice as it got upgraded. The food included in the all inclusive was subpar, usually in a buffet there’d usually be a few things you’d like but it was sickening at times. The food is never really hot even if you go on time.. feels like old/recycled food all the time. The restaurant above is paid for a la carte and you have to book in advance, the food is better than the buffet but nothing to scream about its 25 euro pp. The seating area feels more depressing than the buffet area. Pool is small so don’t come here during peak times and doesn’t really feel clean.. The beach is a nice touch. Now what really brings it down is some of the staff, the receptionists are lovely though. The young outdoor bar staff seem to have a weird attitude towards guests, especially those who are foreigners. Especially one known as Rafaela, she had a terrible attitude and many of the other guests told me they had uncomfortable experiences with her too during the week they stayed. She made me feel uncomfortable every time me or my family ordered as she felt like it was a hassle and always spoke under her breath after we ordered. So if you come here you’ll probably know who she is as it won’t be hard to tell! The bar manager hid the incident from his hotel manager so go straight to the hotel manager if you have problems, he seems understanding. Maids and older staff seem lovely

Boris Boyadzhiev

If you are looking for an ultra all inclusive hotel in Northern Greece this is definitely not the place. We are a family of 4, 2 adults and 2 kids 8 and 6. Stayed in a suite. The good: The hotel is situated in a beautiful location and the property is lovely. The reception staff is very helpful and easy to communicate with. The bad: Food - most of the food is bland, the options are somewhat limited. You can’t really nibble on something in between meals because nothing is available. The bars run out of nuts every day at different times. Restaurant - extremely rude staff, overcrowded, not enough space. All meals promptly end and the guests are asked to leave as soon as possible, so they can clean. I have never seen this in any hotel in any country, it’s astonishingly bad. We were being asked numerous times if we have finished eating while we had forks in our hands. If you are more than 6 people you cannot make a big table so the staff doesn’t have to fix it after. A la carte restaurant - the food is a bit better than the buffet. The service is way better. It is not worth paying for tho. We were staying in a suite and it was free for us, but we still ate most of the time at the buffet. We had a birthday in the family and a reservation was denied without any reason. Pool and beach - extremely overcrowded, not enough space for all guests. Most sunbeds are ‘reserved’ with towels or other stuff from 8am onwards and the staff does not care one bit. The lifeguards are just for compliance, they mainly hand out towels. Spa center - the spa center is paid and you get the very generous 1 hour per stay for free. That’s a joke when you pay 800€ per day. Alcohol - just don’t try it. Very low quality and the cocktails are also bad. All in all this is a place where every step of the way someone tells you that you can’t do something. That is not an ultra all inclusive experience, let alone for this price. I cannot recommend the hotel and will never visit again.

Denitsa Boyadzhieva

We recently stayed at Potidea Palace in Greece and had a mixed experience. The property itself is quite nice, with beautiful surroundings and comfortable accommodations. However, the service left a lot to be desired. The food quality was disappointing, especially for an all-inclusive resort. The scrambled eggs seemed to be made from powdered mix rather than fresh eggs, and there was no fresh-squeezed juice available. The dining experience was also quite restrictive; dinner ends promptly at 9 pm, and guests are rushed out of the restaurant immediately after. This felt very rushed and didn't allow for a relaxed dining experience. Additionally, while the hotel is advertised as all-inclusive, the bar closes at 11 pm, after which you have to pay for any drinks. This was quite frustrating and not in line with what I expected from an all-inclusive package. Also, guests are allowed to use the spa center for 1hour during the whole stay. Overall, while the property is good, the poor service, subpar food quality, and limited all-inclusive offerings made the stay less enjoyable than it could have been. I hope the management considers improving these aspects in the future.

Marius M

Very good for family holidays! Good food, Super Clean rooms and ext spaces, very well organized place, sandy and clean beach, Top Service on Pool Bars! We are 3rd time consecutive years in this beautiful resort and we don’t have any negative remark, all are at the superlative ! Much better than a lot of greek 5stars hotels where we have been in the past! Thank You for hospitality and top confort! 🙏🏻