Rey Carlos

Alexandra Lezheva

I am disappointed and would never go back to this hotel. The problem started with the fact that we booked through Booking.com. It was impossible to contact/get anything from the hotel management. Our plane was expected to arrive earlier than the allowed check-in time, so I tried to contact the hotel several times and all in vain. Finally after about 8 hours on the road and plane we arrived at 3pm to the reception where we were told our room was not ready. Ok, we left our luggage and waited another hour. When we got our room I was honestly upset. It's not what I saw in the photos when i was booking. It looks more like an emergency room, to be honest. There is no microwave, there is not even a kettle, I had to make tea in a coffee machine. The appearance of the kitchen, the cabinets are hanging, the refrigerator is old, the look of the room is as if I came to my grandmother in the village, and not on vacation. The room is dark, scary. At night I could hear a beeping electrical sound from the lamp. I do not think the air conditioner works for heat, I tried to make it warm but I was cold at night. When I went to the reception and wanted to know what the problem was, I was told that there are renovated and non-renovated rooms, I have exactly that. I tried to find out from them how I could know renovated or not if their photos are all the same? There will be no such photos on their website either. The corridors are terrible, it's all old and I think it's an emergency condition (Lobby is beautiful but far from lobby …) . When we had a plane at 7 pm and asked to stay a couple of hours after 12pm, we were refused. This is really the worst hotel I have ever been to, I don't think they are interested in customers . The location of the hotel is great, you have many buses nearby, shops, the sea is not far away and also the Dunes.

Daniel Bordon Sansiviero

We were unfortunately assigned a room that should not be offered to customers. The room had significant issues: there was noticeable humidity, a rusty bathtub, and a door handle that was nearly falling off. While the reception staff were helpful and willing to assist, offering to move us to another room, the hotel was fully booked, so staying in that room for one night was unavoidable. They did not offer to move us to another hotel. Additionally, we had to waste our free time returning to the hotel to move our luggage. The room we were eventually moved to was in acceptable condition, but this experience was disappointing. It’s concerning that rooms in such poor condition are still made available to guests. I advise future customers to check their rooms carefully upon arrival and to complain if necessary. It’s a shame that these issues tarnish what could have been a better stay. I would not recommend booking here and giving money to thieves.

Magnus Klaveness

Rooms were alright, kind of old fashioned but comfy beds. Unbeatable for the price Location is perfect with many nice restaurants nearby! Recommended

Max G

If you ask for a renovated and (somewhat) quiet room it’s really not as bad as reviews make it. Only quite noisy from the outside neighbors sometimes (so bring headphones to sleep) and I feel the room could have been cleaned better. But definitely worth for what you’re paying.

Kotik Van Gogh

If you want to have sleepless night: welcome to this hotel. Restaurant plays music till 2 in the morning! All street can hear it. All hotel can’t sleep. All street awake! Reception do not answer the phone.