Sheraton Saigon Hotel and Towers

Seeu Later

Room was fine - it is a standard Sheraton. We ate out for dinners and breakfast was plentiful and varied. Great location for being able to explore the city sights. Disappointing that for one of the 2 nights we were there the roof top bar was closed! We got all the way up there to be shooed away as it had been booked for the WHOLE night - not a few hours, but from 5pm though to close and heaven forbid some tourists disturb the conference goers. When we did go up the next day they were very stand off-ish with our group to the point of rudeness. So overall a good place to put your head down in this vibrant city, with a good feed to get you on your way for the day, but not somewhere to hang out or enjoy for long.

Johnson Smith

I recently had the pleasure to stay at the Sheraton, arriving late last Friday. Despite my late arrival, the service was nothing short of exceptional. The staff were helpful and friendly when I arrived. To my delight, they also kindly upgraded me to a beautiful room. The location is ideal, being situated right in the middle of Saigon, everything and all attractions near me were all in walking distance. The breakfast buffet was delicious, and there is a large spread of cuisines and options. While all the dishes were delicious, I did notice that the bacon and the eggs could have been a touch warmer. The Sheraton Club on the 5th floor was one of the highlights of my trip, afternoon tea there was so enjoyable, the scones and tea are delicious. I would like to mention Huy, who I met twice at the club. He is always so friendly, kind and attentive, always tending to our needs and Tai, who I met at the ice-cream bar at the breakfast buffet. Both of them serve as the epitome of good service. The room I stayed in was room 2021, and it was large and comfortable, very well decorated. The beds are not too soft or hard, also offering a soft and hard pillow-perfect for added comfort. The room also has a stunning view, the location is perfect, and the daybed is the perfect size. As a bonus point, since the hotel is smack in the middle of the city, I was also able to visit the War Remnants museum with ease. The live piano at the lobby provided a calm atmosphere and the drinks at the lounge are made to perfection. I must point out that however, the hotel should have anticipated that we would need more than 1 floor mat, instead of us having to ask for one. It should be the standard that a bathroom with a shower and a bath would need more than 1 floor mat. Other than that, I have no more criticism In summary, this is a lovely hotel. The staff are so warm and friendly, the location is prime. The food, especially the breakfast buffet is delicious. However, the bacon and eggs are a bit cold. The room is spacious, and the layout is great. Overall, this is a wonderful hotel and I will absolutely return.

Purnama

It's my first visit to Vietnam. The driver was waiting for us at the airport with a clean van and free wifi. The process of checking in was smooth. This hotel is in a great location—well-known tourist destinations are just a short walking away. The lounge serves amazing meals. in addition to the services. Everyone is welcome. Absolutely, we'll return.

Jeffrey Wong

Service at this hotel was phenomenal and impressive from check in to check out. The food and beverages offering at the executive lounge was one of the best in the Marriott group. Stayed at the grand tower which felt very private with good river view. Highly recommend and will definitely stay again.

Chen Family

It would be churlish to give the Sheraton anything less than 5 stars. From outside, the hotel looks old-fashioned, but inside has been sympathetically renovated and refreshed. Inside, the superior studio king rooms are spacious, with cleverly placed lighting and lighting controls, a lovely long window seat with cushions, smart TV and practical wardrobe. Everything is designed really well to just fall into place. Room was next to lifts, but it was very quiet. Rooms overlooking the pool are overlooked by neighbouring high rise, but much quieter than rooms overlooking the main street. Staff were always friendly and responsive. Lifts could get busy (and a little slow) at peak hours, and a pity to see plastic water bottles and body lotion still being used, but these are small complaints. The swimming pool is small but adequate for laps, while the gym is perhaps a little old-fashioned but perfectly functional, and very busy when it opens at 530 am! Location wise, the Sheraton is perfectly placed within walking distance of most of the main sites of interest, with lots of eating choices and shopping around the area.