Negril Holidays

Archie Meyer

Our experience here was excellent. As noted, the sunsets in Negril are amazing. Our view of the ocean was amazing. The service from our Butlers, Damion and Basil, was great. The loyalty and Island Routes team were amazing. We enjoyed our entire week. The one difference with the locations outside of Montego Bay is the drive to the resort.

Michael Strazzeri

We just returned Saturday Oct 11th 2025 and Sandals Negril is an incredible experience! The resort property is beautiful, natural and very well maintained. This is our 4th Sandals visit (2xbahamas 1xbeaches negril) and the quality of service and food is outstanding and I think it’s why they have alot of returning guests. Special shoutout to Hudari(I think that was his name) that we met at arrival and helped us to our room, he was incredibly helpful and we got to see him Saturday when we left. All the resort staff is really nice and they do whatever they can to make sure you’re taken care of ! I would definitely recommend and would love to return to Sandals Negril, however am very eager to check out all the Sandals properties! Food is incredible especially at Brava, this is above average food for a resort as all the restaurants were, reservations were easy to get even the morning of the same day. Crema coffee was incredible and the girls worked hard to keep the wait time short. Pros: Property, staff, food, size of resort (smaller which is what we love) everything is outside (which is what we love) we only sat inside at Sundowner but had the option to sit outside. 7 mile beach incredible Caribbean night on the beach was incredible, excellent job with that Sandals! Cons: Make sure when booking you ask if your room has a balcony if it’s important to you, not all rooms have balconies which was very surprising to us. Drink service on the beach could have been more frequent, I think we only had drinks offered on the beach 2 days. Better jerk! We’ve been to Jamaica 8 times and would have loved to have a jerk hut or something a bit more legit then was offered at Perla. Not to say the one at Perla wasn’t good, it just didn’t seem as legit as we’ve had in Jamaica!

Kimberly Clark

We thoroughly enjoyed our honeymoon at Sandals. We booked a few excursions through the resort and had a great time. The food was lack luster but our service was always good. I’d say the food across the resort was 6/10. We also asked to move rooms due to construction and they moved us immediately and allowed us to check the room first before moving our belongings. We had a great time taking photos on the beach and along the walkways. And we would highly recommend the extra cost of a dinner on the beach. However, after we returned home and had purchased many photos, we could not access them. After a week of emails and a phone call to Epix, they refunded us for losing our photos. Precious memories gone. Devastating and heartbreaking. We still would stay again, but probably wouldn’t bother with photography. We would’ve taken more photos of ourselves there had we known. We recommend bringing some cash to tip drivers, staff, etc.

Augusto Barros

Sandals Negril is an amazing all inclusive resort for adults only. The beach is amazing, and they have rooms right in front of it. The sunset view is a strong reason for getting a room there. Food is good, slightly above all inclusive level. Entertainment is corny, but we didn't go there looking for it anyway. Rooms are nice, although a bit dated. They are renewing some of them, so it may be something they are addressing. There are great people working there. Andrea B., in the beachside restaurant, is one of them. The photographers are also all good and fun to work with. Special kudos to the diving shop team, I had a great time diving with them and getting my Advanced Open Water certification there (Emron is a very good instructor!). I hope to get back there, it's certainly worth coming back!

Ziv Edri

Just got back from Sandals Negril. The resort is beautiful, and the entertainment team and many employees were friendly and helpful — they’re the only reason this stay wasn’t a total disaster. Management is completely missing. At full capacity or during weddings, issues aren’t resolved. Even restaurant bookings aren’t guaranteed when reserved a day before or the same day, and your reservation can be given to higher-tier guests. Room cleaning and bottled water only happen after repeated complaints, and if you don’t have a butler, you need to remind them every day to provide water or clean your room, it doesn’t happen automatically. This is not what should happen at a “luxury” 5-star hotel. On our departure day, they forced us onto a bus at 9:00 AM for a 2:30 PM flight, leaving us to wait 4.5 hours, even though the drive to the airport is only 45 minutes. Prices are high, service is inconsistent, and guest treatment varies by room tier. We weren’t invited to the members’ event, and honestly, I don’t plan to return. I’m sharing this to help future guests know what to expect, and I hope Sandals’ leadership takes notice and improves management and service. Save yourself disappointment, frustration and anger, chose different hotel

Traveling queen

A decent stay, but not quite what we expected. The rooms were noticeably outdated and showed signs of wear, including visible water damage and a general lack of upkeep. While the resort is marketed as a smaller, more boutique-style property, it felt more like a standard hotel due to the number of rooms and overall layout. Despite its larger size, the resort didn’t feel overly crowded, and we rarely encountered many other guests. However, this is not a luxury property—the atmosphere and amenities are more casual. The dining options reflected this as well: meals were simple and familiar rather than gourmet or high-end. The main buffet offered a typical selection of comfort foods, suitable for picky eaters or vegetarians, though not ideal for those seeking an upscale culinary experience. A nice touch was the nightly entertainment during dinner, which added some liveliness and atmosphere to the evenings without being intrusive. The beach itself was beautiful, with soft sand and clear water, but it is not private, which meant frequent interruptions from local vendors selling jewelry, jet ski rentals, or other items. This made it difficult to fully relax at times. Another enjoyable detail was the self-serve ice cream station, perfect for cooling off during the day. Overall, a good option for travelers seeking a simple, budget-friendly stay with a bit of nightly entertainment, but those looking for luxury, privacy, or a true boutique feel may want to explore other options

Kaley Routledge

My husband and I had never been to Jamaica before and we absolutely LOVED the resort and staff. We met other amazing couples from all over the states who had been coming back to the resort year after year and offered lots of insight! The food at each of the restaurants was great. Well seasoned and authentic. The staff were attentive and efficient. We decided to do a Garden room and that did not disappoint. The view was lovely and serene. The room was clean and always stocked. The house keepers made sure you always had what you needed without asking. The pool was a perfect temperature and the swim up bar was always fully stocked! Of course I can’t forget to compliment how clean the beach was! It was beautiful and well kept. Clear water and nothing but sand! Needless to say, we will absolutely be coming back!

Sunny J Haye

My husband ( a Jamacia Native) and I spent a full week at this resort for our anniversary and it was spectacular. From the door we felt right at home. From the assistance of the front desk ladies, wonderful service and cuisine in all of the dining areas, creativity and cleanliness of the housekeepers ; we were treated swell. There was always something fun to experience in the evenings as well. The beach area is crisp and clean with clear seas .We're planning to experience the other campuses across the island as we speak. Thank you all for one the best vacations ever.

Michael Valladares

The resort had amazing food choices, from the curry to the gluten free. This resort had more gluten free options than I've ever seen in any restaurant. They catered to allergies and were very helpful. As far as being waited on, it just wasn't there. Compared to resorts in Mexico where you're waited on at every moment, it did set me back a bit. They say tips are forbidden at this resort, but tips are expected from the moment you arrive at the airport till you arrive back at the hotel. One of the memorable moments was the GLASS BOTTOM BOAT tour! Our guides were amazing.

Ansley Horne

My husband and I just returned from our first visit to Couples Negril for our honeymoon. The Couples brand was recommended to me by a coworker who has been many times. They recommended Swept Away, but I decided with it being our first all inclusive the smaller resort would help us to not feel overwhelmed. I researched many AIs, in many countries, and found that Couples seemed to be the best bang for our buck. The price includes water sports and excursions (snorkeling, scuba diving, catamaran cruise, glass bottom boat, and more). The water sports staff are very helpful and knowledgeable. Another thing that we liked is there is no tipping at Couples, and they do not have tiers of service. It is a true all inclusive experience. There was NO other AI brand I came across that offers these things. We are 26 and 33 years old. We saw many people say this resort is a much older crowd. When we went, we found it to be a good mix of ages. We talked to many other young honeymooners, as well as people celebrating their 10th, 20th, and 30th anniversary. We are not partiers, and we found the vibe to be exactly what we were looking for. The food is good if you find what you like and stick with it. We loved the breakfast buffet (especially the omelet station), Lychee, and the beach grill. The coffee bar was absolutely incredible. Special shoutout to Daneica, she makes the best vanilla latte I’ve ever had. The rooms were nice and very clean. You can tell the property is older and there are some parts that could use some fixing up, but it was still a gorgeous resort. For example, some parts of the pool looked rough. We weren’t bothered by this as we spent almost all of our time on the beach. THE BEACH IS INCREDIBLE!!!!! The water is so, so clear. Imagine purified water out of a bottle clear. The beach is kept in absolutely impeccable condition thanks to the groundsmen of the resort. I always made sure to show appreciation for their work when I saw them. They are incredibly hard workers and do such an amazing job. The sunsets were the most beautiful I have ever seen. I truly could not believe my eyes when I looked at the sky each evening. It is truly the beach of your DREAMS. Before booking I saw multiple reviews saying the employees are rude and do not always provide good service. My opinion is that those reviews are WRONG. We found that you get what you give with the staff. If you are kind, the staff are so appreciative. I have never seen people respond so positively to simple kindness and respect. One of the main reasons we plan to return to this resort is because of the amazing staff. Getting to know them brought so much joy to our trip. Shaquan brightened my day each time I saw her at the different restaurants. Donna took great care of us each morning at the breakfast buffet. We received the most amazing couples massage from Venecia and Doreen at the spa. Lindon took care of us on many occasions at the Terrace bar, he made us special shots based on our preferences and they were delicious. Denva kept us laughing at the piano bar and remembered our order each time he saw us. My husband and I can’t wait to go back to see all of our new friends! Overall we had the most amazing honeymoon, and we cannot wait to come back to Couples Negril!

xing

TLDR: BEWARE OF RESORT STAFF SCAM AT CHECKOUT. This review details a profoundly disappointing stay at the Grand Lido Negril, an Autograph Collection Resort. Our experience, which we expected to meet the standards of the Marriott brand, was instead defined by operational failures and culminated in a deeply troubling incident at checkout. Persistent Operational Shortcomings: · Misleading Dining: The advertisement of 11 restaurants was a gross exaggeration. Only two were operational at any time during our stay, with published hours being consistently inaccurate. This disrupted our plans, including pre-booked excursions. · Subpar Quality: The culinary experience was lacking. The buffet was average with an over-reliance on sweetness. Drinks were either watered down or cloying. A dinner at "Zen" was poorly executed, featuring stale sushi seaweed, bland fried rice, and dry, tough meat. Dinner at Calypso was also met with significant delay dispute pre-booking both restaurants. · Infrastructure and Safety: Ongoing construction created early morning noise. Multiple power outages occurred; one left me in a pitch-black dressing room. Most alarmingly, an open elevator shaft was left without safety warnings—a serious hazard we discovered by near-accident. Staff were dismissive when we reported it. The Final Incident: A Disturbing Accusation at Checkout The most serious issue occurred during checkout with Front Desk Agent Kim. The previous day, we had pre-paid her $136 USD for a massage and $130 USD for a manicure/pedicure (total $266 USD). At our request, she converted the total to Jamaican dollars, and we paid J$47,445 in cash. We received a receipt but failed to review it immediately. The next morning, Kim insisted we had an outstanding balance of $130 USD, claiming our payment only covered the massage. She escalated the situation, involving multiple colleagues who supported her without a full review. After 40 minutes, security arrived. We were then informed there are no security cameras in the lobby to verify the transaction. The security guard sided with Kim's account. After nearly two hours, a manager, Shanara, intervened. The resolution came nearly three hours into the ordeal when security presented a photograph of a pile of cash, alleging it was our payment. The assortment of bills shown did not match what we had tendered. We were then accused of confusing banknote denominations. The cash we provided consisted predominantly of orange JMD $5,000 bills obtained from the bank. As tourists, it is illogical that we would have been carrying the specific assortment of numerous green JMD $100 and red JMD $50 bills depicted in their "evidence," especially for a resort stay. This is further supported by the fact that we consistently tipped the baristas and other hotel staff with JMD $1,000 notes, demonstrating the denomination of currency we had on hand for transactions. Faced with fabricated evidence and with no way to prove our innocence, we felt compelled to pay the $130 a second time under duress to conclude the ordeal and depart. Conclusion: This entire experience was an unacceptable breach of trust. It is profoundly unprofessional to resolve a billing dispute by surrounding guests with staff and presenting fabricated evidence. The lack of operational procedures, reliable staff, and basic security cameras are failures of the hotel's management. Guests should not be held financially liable or subjected to duress to compensate for these institutional shortcomings. For a Marriott-affiliated resort to handle a dispute in this manner is astonishing. We cannot recommend this property. If you choose to stay, we advise using credit cards for all transactions, verifying every receipt immediately, and being prepared for significant operational inconsistencies. Buyer beware.

lynne martines

I had such a wonderful stay at this all-inclusive Caribbean gem! The staff was incredibly professional and made sure every part of my nudist experience was comfortable and stress-free. The food was delicious with plenty of variety, and the views were absolutely stunning—perfect for relaxing and recharging. The spa is top-notch and affordable. Saunas, pools, and showers are all clean and wonderfully inviting. One of the highlights for me was rooftop yoga with Jovi. I showed up expecting some gentle cat-cows, but it turned out to be an energizing and fun morning workout that set the tone for the day. Between the peaceful atmosphere and top-notch service, I can't wait to come back!

Marty & Angie Kaplan

Absolutely wonderful trip with 10 family members. Three properties in one 1)Royalton, 2) Hideaway 3) Grand Lido - could accommodate kids and grown ups. This review is focused on Grand Lido - Au Naturale resort. Swim out room fantastic! Early morning and late evening dips. Unique - personal butlers who tailored and made the experience phenomenal! Call out to our butlers Michelle and Romaine!! Mayor of the the pool and bar is Simone - wonderful and enjoyable - amazing human!! Peaches serves up amazing drinks and has unbelievably creative words of wisdom (toasts). Philysia - best meals of the trip at Lido. An amazing chef who delivers tasty Jamaican inspired foods. There are things that can improved on the property but these are minor. Experience here phenomenal, highly recommended.

Melissa Harper

Grand Lido Negril is a great place to celebrate special occasions as a couple. The staff are naturally invested in ensuring you have a good time and always manage to blow my mind each time. Just celebrated my husbands birthday with them and he had the most amazing time. Thanks to Simone, Peaches, Ricardo, Michelle, Kirk and the entire Grand Lido team for always making us feel right at home.

Theresa Glasgow

Stayed at the Grand Lido to celebrate my best friend's 59th birthday. What a magical time we had, every detail was taken care of. Our butler service was top tier. Romaine and Michelle took care of our every need and went above and beyond for my friends birthday.

Amanda Gittens

From the moment we arrived at Beaches Resort, we knew we were in for something special. The welcome was warm, with refreshing drinks and genuine smiles from the staff who made us feel like VIPs from day one. Every detail was thoughtfully planned to create a relaxing, fun, and unforgettable family vacation. **The Resort & Accommodations:** Our room was immaculate and beautifully decorated, with a stunning ocean view that felt like something out of a postcard. Housekeeping was incredibly attentive, and the little touches—like towel animals for the kids and a well-stocked mini-fridge—made a big. The food was *outstanding*. With so many restaurants to choose from, we never had to repeat a meal unless we wanted to (and we definitely went back for seconds at Soy Sushi Bar and The Jerk Shack!). Whether it was gourmet dining or a casual beachfront lunch, the quality and variety were excellent. Even the pickiest eaters in our group found their favorites. What truly set this vacation apart was the **service**. Every single team member—from waitstaff to kids’ club counselors—was warm, helpful, and eager to make our stay perfect. The level of hospitality we experienced is hard to put into words—it felt like everyone genuinely cared about our experience. Beaches Resort gave us more than just a vacation—it gave us quality time together, laughter, relaxation, and memories we’ll cherish forever. If you’re looking for a worry-free, luxury all-inclusive that caters to every member of the family, look no further. We’re already planning our return trip!

Adrian Jones

We just spend 6 days at Beaches Negril as a family of 4. It was our first time staying here for an extended stay and my kids first time to Jamaica. This vacation was literally perfection! 7 mile beach is stunning - there are so many starfish, stingrays, fish, etc.... that you see, even if you never leave the harbor. If you choose to utilize water sports (which you absolutely should), you get to experience even more stunning sea life. The resort has the best hospitality I have ever experienced in the Caribbean, hands down. The staff is all so kind. They truly become family and were all so tuned in to the kids. They remembered my kids names after day 1. Would also check in to make sure they were having fun and knew of the kids activities going on. The food was delicious. The rooms were perfect! I could not recommend this resort enough! Thank you Beaches Negril for giving us a wonderful week in Jamaica!

janelle vitale

We just got back from a wonderful vacation at Beaches Negril! We have a family of 5, 13 yr old, 10 yr old and 6 yr old and they had a wonderful time! The room was very clean and close to everything. The food was excellent. I would say the servings were a bit small but you can order more of it, so that doesn't really matter. I would say my kids would have liked more snack options throughout the day as they only have meal places and the yogurt shop. The kids loved the yogurt shop and they want 2x a day! The service was great and everyone was so helpful and nice! The hotel is at least 90 minutes from the airport which was a negative for us as my daughter gets car sick so the ride there and back was difficult for her. Wish it was a bit closer. The pool and water park and the beach were very clean. All in all the trip was great and would love to return again!

Rebecca A Ellis

My family and I just returned from a vacation at Beaches Negril, this was our first time at a Beaches resort but we are frequent Sandals goers. When we arrived at the airport the lounge was full but we were greeted and checked in to wait for the ride to the resort quickly. When we arrived at the resort we went to the concierge lounge and they discussed everything with us and we were off to our room which I loved, no long waiting. The room was great for our family of 5, we don't normally complain about the room because we are barely in it. The only issue we had with the room was that the air conditioner started leaking and we called to have someone come check it out because it left a puddle in the room area by the closet but no one came to check on it and it did that for 2 days, it would stop at night though which was weird. Housekeeping was great they came everyday and cleaned the room and I loved the nightly turndown service. The entertainment was great I loved that there were activities and music at the pool all day gave a great vacation vibe. The nightly entertainment though needed some work it was nice that they had a variety of shows but to me they were lackluster. We did love the Sesame Street show for the kids it was nice and the Broadway show was the best, Delly and Alexia made it an extraordinary experience. I loved Delly's personable personality and he was fun and engaging every time he saw my husband on resort he would yell out "Charles" which made us feel like we weren't going unnoticed. Another disappointment was the after party for adults at Liquid's we stayed up one night to go and there was no DJ in there and the bartender that was in there looked bored to death. I think that could be a good after hour spot but it needs to be a DJ in there and an attentive and energetic bartender. The best dinner we had was at Kimono's I am so glad that we were able to go there. We also ate breakfast at Stella which was great as well, the other food was just mediocre at best and The Mill's buffet is quite disappointing compared to other buffets I've had at other resorts, not a wide variety of foods and the fruit was awful. The food that they did offer was not that good. We also ate at the Jerk Shack which was just ok the chicken was not giving jerk chicken it was giving chicken with a sauce on it, but I loved the fish in foil, it was delicious, Kerry Ann was attentive and even got us some fries when they weren't on the menu and kept making sure we were good while we ate there. We also ate at the BBQ Park and it was not that good, the burger I ordered the bun was old and falling apart and the pulled pork was not good the flavor and bbq sauce, YUCK! I enjoyed the frozen yogurt shop though. We also ate at Marachi's and it was just ok as well the beef fajitas that I got were just okay but the servers we had there were EXCELLENT Andrea and Kaylia they made the experience a great one aside from the mediocre food. My kids really loved Sweetie's where you can get the ice cream from the machine they went there several times a day, I loved that little touch as well. Then Nickesha from the sales office gave me a tour of the resort and the eventides villa which was great she was very knowledgeable and pleasant. I love the fact that there is a children's center for children with autism as I work with children and see how children with special needs can be looked over but not at this resort and I love that. I really enjoyed the resort over all I would recommend the resort to others looking for a family vacation the only thing that would deter me from coming back is the long ride to and from the resort, it takes up a whole day. I'm happy we came to this resort and my kids definitely enjoyed themselves. Lastly all the staff are so friendly and welcoming that makes for a pleasant stay as well because it is a warm and welcoming vibe.

Robert Teixeira

I’ve been coming to Sandals and Beaches resorts for the past 10 years, and now I’ve started bringing my kids to Beaches as well. Every experience has been great, and the staff have always been wonderful. On our most recent trip to Beaches Negril, one employee in particular really stood out — Marc Antony. Not only did my kids love him, but so did all the other children at the resort. He spent hours playing with them, splashing water, laughing, and just genuinely engaging with the kids. You could see the joy on their faces — they were smiling from ear to ear. Every day, my kids couldn’t wait to get back to the water park just to hang out with him. As a small business owner myself, I know how rare it is to find an employee like that — someone with such a great attitude, strong work ethic, and fantastic personality. It’s people like Marc Antony who make vacations truly memorable. I’d be lucky to have someone like him on my own team.