4 Star Kuala Lumpur Holidays

Danny Stærk

This was my 3rd time to the hotel on a business trip. Location is great with easy access to highways and so many places to enjoy food and drinks. All walkable. This is one of my key requirements after long work hours is a central location and you cannot get more central than this. For the price its awesome.

Ron E

The rooms and location are great. There are no issues, and the staff is friendly as long as you don't have an emergency. I checked in at 14h30 and checked out at 16h30 on the same day (2 hours later) due to an emergency at home. There was zero empathy or consideration for reimbursement of the room cost. I was told it is ‘company policy,’ and that’s that. This was directly from the manager on the day (20 Dec 2024), Rajah! Thanks to Rajah and his attitude in the midst of my emergency, I will not use or recommend Novotel as a result. It seems their hospitality is only relevant when you adhere to their rule book.

지중해전문여행TV

This hotel is really disappointing. And they lied to me. And they didn't even apologize! When I checked out, they said they would return my deposit within 2 weeks, but it's been 3 weeks and they still haven't allowed me to cancel.!! This is a scam!! How can a hotel like Novotel cheat its guests like this!! This is ridiculous!! Be careful of this hotel. They don't return my deposit!!

EG CHEW

Booked this for New Year Eve. Very good location. Within walking distance to major shopping malls. easy access to public transport. Have issue wiht the size of the room (small) and also their car park (tight and narrow). If you drive a bigger car you will have to be very careful so it does not get scratch!) They have a lounge. but it is located on the ground floor. Covnenient but view is so so. Food choices are decent. The best thing of this place is that the service is great. friendly and helpful, and eager to accommodate. My room has some bad smell. They immediately changed for me with no question asked.

Muhammad 'Ammar Abdul Aziz

Although i had a good first few stay as an Accor Plus member, my most recent stay in November 2024 was highly disappointing. I chose to keep things civil via the Accor customer satisfaction survey but no replies were given. Therefore i'm dropping this review in hopes that the hotel would up its standards. Upon checkiung in, the room given to us had a foul urine stench eminating from the sofa. We checked and it turned out to be from the sofa where my partner had sat at. We decided to ring the front desk and they assisted with just a room change. What upsets us the most is the lack of empathy shown to us. Service recovery was little to none. We were let down by it and we really hope standards could improve further especially considering the gross encounter we had. Apart from that, the hotel location is superb, rooms and amenities are decent and service quality has room for growth (it used to be better when i stayed there in 2023 and early 2024)

Ng Meng Tack

I recently spent a delightful 3-night stay at Traders Hotel, and I couldn't be more pleased with my experience. The hotel's prime location was a major advantage, allowing easy access to nearby attractions and dining options. Upon check-in, I took advantage of a wonderful breakfast deal that was too good to pass up. The breakfast variety and quality were impressive and set a positive tone for each day. One standout feature that I particularly appreciated was the water dispenser available throughout the hotel. It added a level of convenience that made my stay even more comfortable. Overall, my stay at Traders Hotel was thoroughly enjoyable, and I'm happy to give it a well-deserved five-star rating. Highly recommended!

Анжела Василенко

Horrible hotel, with horrible staff!!! Give me my money back, scammers!!! Rude rude people. The girl who called me allowed herself to use an unacceptable tone for the receptionist, it's terribly unpleasant!!! The hotel staff is HORRIBLE!!! A few days before checking into the hotel, I booked breakfasts in the room for 2 days for two people (15.01, 16.01). Upon arrival at the hotel at check-in, I paid for breakfasts for two days for two people. The time for which I ordered breakfast in the room was indicated in advance online when booking, and I clarified this several times at the reception desk and they assured me that at 9 am I would receive my breakfast in the room. The next day at the specified time I did not receive breakfast, I called the reception three times and only after that they brought me breakfast an hour late, and on top of that they demanded payment for it, which confused me the most, considering that the breakfasts had already been paid for and that they were an hour late. After that, I called the reception and asked to cancel my booked breakfast for the next day because I was not satisfied with the breakfast and the service of their hotel for the following reasons: - the staff is irresponsible (If I ask for breakfast at a certain time, it means I need it at that time and I have plans for the day, the hotel employees for some reason do not take into account and do not respect my time as a client, they believe that they can behave negligently for my money); - They demanded a second payment from me, which really outraged me; - The breakfast did not correspond to the breakfast that was indicated in the picture that advertised this offer. After I called and asked to cancel my reservation for breakfast for the next day because it suits me, they told me that they would do it, then apologized and said that they would give me a free breakfast the next day as a compliment for the inconvenience they caused me. But the most terrible thing in this situation is that no one ever returned my money, and the next morning I did not receive either the breakfast I paid for or the breakfast they promised me as compensation for the inconvenience. This is simply terrible and outrageous, It looks like bullying, they seem to be mocking me!!! I had a terrible impression of staying at this hotel! The staff is absolutely irresponsible, rude, and allows themselves to speak in unacceptable tones. I really ask the hotel management to check the words I said on the surveillance cameras and still at least return the money for my breakfast that I never received!!! The dates I stayed were January 14-16, 2025 (breakfasts January 15,16). Room number 2227. They haven't changed our water yet. They also attach a photo of the promised breakfast and what I received. I warn you against booking this hotel because you will ruin your mood and break your plans, and there is a safe in the room, but they do not bear any responsibility if money or jewelry is lost from this safe. That is, if their staff takes money out of the safe that I locked with a code, then I will not be able to prove anything because they warned me, but this is not normal, as in principle, everything in this hotel. This hotel is not worthy of four stars, a maximum of 2 and that is too much

Darshan Sangodkar

The hotel offers an excellent experience, comparable to any luxury global hotel chain. What truly sets it apart, however, is the exceptional reception staff. Their warm engagement with guests and unwavering willingness to assist create a memorable stay. A special mention goes to Acharya, whose pleasant welcome and genuine enthusiasm to help guests left a lasting impression. The staff's dedication truly elevates the entire experience.

Nik MAslan

Everything was great except for one. Parking available in basement, same entrance to KL Convention Centre but there is a separate parking for hotel guests which was plentiful. Parking complimentary which was excellent. Service from staff from all areas were excellent. A non-smoking room was requested, but unfortunately the room was so smelly from cigarette, even without entering the room the odor was overwhelming, probably not the fault of the hotel but from the previous occupants smoking in the room but housekeeping should at least report the condition of the room to rectify it before the next guest.

Hamed Damavandi

Excellent location—just a 3-5 minute walk to the Twin Towers and about 15 minutes to Pavilion Shopping Mall. The facilities are great, and I appreciated the free underground parking. The variety of Asian breakfast options was impressive, and the service team was incredibly responsive and kind. The rooms were clean, and the bathrooms seemed newly refurbished. I also got a great deal by booking about six months in advance for December 2024. Highly recommend!

S Patel (patelsr)

We stayed for a total of six days over two visits in just over a week. Both times we had a wonderful time. Once we were in Premier room and the other three days we were in Superior room. Premier room is much better as it is slightly larger and the beds are better. There are no plugs near the beds for your devices in the Premier room. The rooms although good do need a bit of modernization. The bathroom has a switch that you need to turn on for hot water for a shower. Or else it takes a few minutes. The view from the rooms was really nice. The staff - check in, concierge, luggage storage, floor staff and all others we had interactions with were amazing. The breakfast (see my review at the Lotus) was amazing - all vegetarian and so many vegan choices. The proximity to Imbi monorail, Bukit Bintang MRT is walking distance, the malls, eateries is a huge plus.

Suet Meng Goh

Rooms were clean and service was impeccable. The pillows were so comfortable we actually overslept. I’d also like to give a special mention to Faisal from Housekeeping. We actually checked out but I didnt realise I left my wedding ring in the room. Faisal was incredibly honest and quickly found my ring and returned it to me. Incredibly grateful for this!!

Farhana Baharudin

Honestly would not book one of these apartments again after the catastrophe that is the room(s) my family got. The first host cancelled on my mom at 2am before we went to KL then we got another one almost instantly #thanksbooking.com. The new host weird gave us a room YESTERDAY at the lobby with all the international guests, it’s just catered to tourists . Today he told us we gotta shift rooms so we moved to a different tower that’s more secluded, one that looks like it’s catered to long term guests. The room he brought us to smelled like cigarettes , has holes EVERYWHERE and a unidentified liquid on the floor of the bathroom so we moved to another suite upon request (the current one) and it’s got writing on the sheets, stains on the walls and chairs. I inserted pictures as well for anyone who needs proof

Toon Tran

Berjaya Times Square Hotel Kuala Lumpur, located in the heart of Bukit Bintang, is an excellent choice for those seeking comfort and convenience in the city. The hotel is directly connected to the iconic Berjaya Times Square Mall, offering easy access to shopping, dining, and entertainment right at your doorstep. The rooms are spacious, clean, and well-equipped with modern amenities, making them ideal for both leisure and business travelers. Many rooms offer stunning views of the city skyline, adding a special touch to your stay. The large bathrooms and cozy beds ensure you’ll have a relaxing experience after a long day of exploring. One of the highlights of this hotel is its extensive facilities, including a swimming pool, gym, and spa. The pool area is especially great, offering a peaceful oasis in the middle of the bustling city. The breakfast buffet is varied and delicious, with a mix of local and international dishes to suit all palates. The location is unbeatable, with easy access to public transport via the Imbi Monorail Station, just steps away. From here, you can explore Kuala Lumpur’s top attractions, including Petronas Twin Towers, Jalan Alor, and Pavilion KL, all within a short distance. While the hotel is slightly dated in some areas, the attentive staff and excellent service more than make up for it. If you’re looking for a hotel with a fantastic location, great facilities, and a direct connection to shopping and entertainment, Berjaya Times Square Hotel KL is a fantastic choice. Highly recommended for families, couples, and solo travelers alike!

1 1 (‪Rudely Honest‬)

I am giving this hotel one more star for the sake of the staff service! … 👍🏽lovely front desk staff 👍🏽helpful and good concierge attendants 👍🏽connected to a mall ————————————— 👎tiny drop off and pick up zone ( it could be easily congested with three cars) 👎construction area 2 meters away from the hotel building (the road between them actual is 2 meters wide 🤕) 👎degraded room (like really) 👎nasty furniture. 👎the bed is as good as the floor with a bed sheet on it. 👎mold is found at different corners of the bath, toilet and basin. 👎washing your hand is like trying to wash them using fire hose; except it was not cleaned properly ( use your imagination; this the best of my English) 👎the flooring could have been there for ever without change ( just put a mat outside your house for couple of years, wash it from time to time; that is how it looked. Also, you can easily setup your lab there and start your research on what new micro species you can discover!) 👎I assume the original color of the telephone on the room was white; but now it is caramel-like color( full of life). 👎the corridor of the 29th floor smelled like an animals barn - for some reason( please forgive my nose, it has been acting up lately) 👎basically no value for your money. ———————————————- This hotel was a top notch back in 2016, don’t even consider it unless it is very cheap and you are okay with the above observations. Stay safe!

Sunardi Song

I recently stayed at Ibis Kuala Lumpur City Center and found it to be a comfortable and practical choice for a short visit. The room was clean and well-organized, with a bed that provided decent comfort for a good night’s sleep. The bathroom was modern, featuring a rainfall shower and a well-lit mirror that was convenient for daily routines. The view from the room offered a pleasant look at the city skyline and surrounding mountains, adding a touch of calm to the urban setting. While the amenities were basic, they were sufficient for a budget-friendly stay. The hotel’s central location is a major plus, making it easy to access nearby attractions and public transport. However, some areas of the property could benefit from minor updates to enhance the overall guest experience. In summary, Ibis Kuala Lumpur City Center is a reliable option for travelers seeking a clean and affordable place to stay in a strategic location. It’s not luxurious, but it gets the job done efficiently.

Aaron Burks

The location of this hotel is amazing. It’s within minutes of a lot of things great food tourist experiences. The rooms are cozy and inviting, the beds are extremely comfortable. It’s very clean. The Hotel also has a really nice buffet restaurant that you have to make a reservation to eat at and a really, really nice Sky view lounge that has Good quick bite food.

aristical hana

Highly recommend this hotel for buffet 😍! Worth the money & super friendly staffs. Yummy food guaranteed! 😆 Place is super clean, hygienic & food is always being topped-up by the staff! 🍴 Many thanks to Ms Zira & Ms Bella for accommodating our last minute reservation! Grateful for their warm service with a big smile! ☺️

Ang GiekHoon, Hannah

Well recommended. We have pleasant staying in Ibis hotel recently. Thumbs up to good service overall. Cleanliness 5-star. House keeping- satisfying. Buffet breakfast delicious, good food & plenty of choices. Worth staying. Intend to come again next time. Keep it up!!👍👍👍

Ying Kit Lee

I recently stayed at the Ibis Kuala Lumpur and had a mixed experience. While the hotel’s affordable pricing is a major draw, it does not quite meet the expectations of a 4-star establishment. The hotel building itself is showing signs of age, with the decor and facilities appearing dated. Unfortunately, service levels were either average or noticeably lacking, with staff interactions being limited and lacking the warmth often associated with higher-star properties. The location is decent—neither prime nor inconvenient, making it a reasonable base for exploring the city, albeit without any particular charm or unique appeal. Overall, while the cost is budget-friendly, I would recommend Ibis Kuala Lumpur only for those prioritizing savings over quality service and experience. There are more modern alternatives available in Kuala Lumpur for travelers seeking a polished experience.

Shahida Sal

Disappointing Experience at Furama Hotel. I recently stayed at Furama Hotel in KL, and unfortunately, the experience was far from pleasant. The condition of the room was unacceptable; the furniture was outdated, the bed was lumpy with springs poking through, and the cleanliness of the bathroom left much to be desired. It’s shocking to see such a lack of upkeep in what’s supposed to be a reputable establishment. The overall hygiene of the hotel was questionable. The bathroom was particularly concerning; it was not only poorly maintained but downright unpleasant to use. I expected at least basic cleanliness, and this was far below standard. The staff seemed indifferent to these issues. While I understand that hotels can get busy, basic hospitality and attentiveness should never be compromised. This lack of care left me feeling undervalued as a guest. To make matters worse, we had to spend additional money to find a better hotel elsewhere. It's incredibly disappointing when a stay not only fails to meet expectations but actively adds stress to the trip. I strongly urge the management to seriously consider renovations and prioritize customer satisfaction. Until these improvements are made, I cannot recommend Furama Hotel to anyone looking for a comfortable and clean place to stay in KL. If I could give it a 0 stars, I would.

sakshi bansal

We had a terrible experience at this hotel… we had prior booking for 3days but we checked out within 1hour of check in… so you can imagine how much terrible it would have been, also we did not get any refund. The rooms were smelling like fish market and the walls and lamps were very dirty. Washrooms were also very basic, no hot water was available for taking shower. No water for drinking was provided, they just asked us to fill a jug from a common dispenser placed in corridor. No amenities were given. Bed was full of dust. No bellboys to help us carry our luggage. It is not at all close to a 4 star hotel. It is not even a 1 star hotel.

Deanna Lee

Great Location, but Dated Facilities and Mixed Experience The best aspect of this hotel is its value for money, given its excellent location near the heart of Kuala Lumpur. Unfortunately, access to the Bukit Bintang shopping stretch is less convenient now due to the new flyover. While the room was spacious and equipped with useful amenities like an iron, hairdryer, and a shared water fountain, the facilities felt dated—particularly the bathroom finishings, which could use an update to match the hotel's 4-star rating. The elevator system added some frustration, as many guests seemed unfamiliar with the floor access function, leading to congestion. Additionally, some guests were quite inconsiderate, being noisy and occasionally bringing unpleasant odors. Service-wise, the reception experience was mixed. The Malay gentleman who welcomed me at check-in could have been friendlier and more welcoming, which would have greatly improved the first impression. Overall, the location and affordability make it worth considering, but there are areas where the hotel could improve to enhance the guest experience.

farihah aziz

I booked an executive room. The room was spacious and clean, and the bedsheets smelled good. We didn't opt for the breakfast buffet, but for dine-in breakfast, we ordered the Continental and American sets. The portions were large. For guests who don’t want to have breakfast at the hotel, Lalaport is just a 5-minute walk away. Alternatively, you can take the MRT to the center of Bukit Bintang. Overall, our stay was satisfying.

strawberygal sin

Have a really pleasant stay in this Hotel. The room is clean and spacious, all the facilities needed is available and in good condition. The room is suitable for family with kids as well. The food served during breakfast mostly tastes good and suit our family. Will definitely come back to stay if we coming to this area again. Highly recommended and value for money.

MISS D Traveler

Ramada Hotel offers a wonderful experience for families looking for a relaxing getaway. The hotel is known for its family-friendly atmosphere, making it an ideal choice for those traveling with loved ones. The rooms are spacious and well-equipped, ensuring a comfortable stay for families, with amenities that cater to both adults and children. View and Ambience: One of the highlights of Ramada Hotel is the relaxing view, whether you're overlooking the city skyline or beautiful surroundings. The peaceful environment, combined with the hotel's modern design, makes it a great spot for unwinding. The atmosphere is calm and welcoming, perfect for a family retreat or a tranquil escape. Swimming Pool: The swimming pool is another notable feature of the hotel, offering a refreshing place for both adults and kids to relax and enjoy. The pool area is clean and well-maintained, with ample space for lounging, making it a perfect spot for families to spend time together while enjoying the outdoor ambiance. Service: The hotel staff is highly praised for their professionalism and hospitality. They are friendly, attentive, and always ready to assist with any requests, contributing to a seamless and pleasant stay for families. In summary, Ramada Hotel is an excellent choice for family stays, offering spacious accommodations, a relaxing atmosphere, and a great swimming pool for unwinding. It's a perfect place to enjoy some quality time with your loved ones while taking in the peaceful surroundings.

Rose

I had an absolutely delightful stay at Ramada Suites By Wyndham KLCC! Every promise they made was fulfilled to perfection. The room was immaculate, well-maintained, and exuded comfort and style, making it the perfect retreat after a day of exploring. The highlight, however, was the pool – it was stunning and impeccably clean, offering a serene spot to unwind with beautiful views. The staff was courteous and attentive, ensuring that every need was met promptly. Overall, my experience exceeded all expectations, and I would highly recommend this hotel to anyone looking for a top-notch stay in KLCC. Ramada Suites truly delivered on every front!

Emrul Shahed Moon

Had a mixed experience, but honestly, it didn’t live up to what I expected for the price I paid. I felt it was pretty pricey and not value for money. There’s no concierge service, so you’re stuck hauling your own luggage around. On the bright side, it’s in a great spot close to restaurants and lively areas. Just a heads up, it might take 15-20 minutes for a Grab to pick you up as there is always traffic jam.

rayhula Rahula

rude reception we were informed that the pickup for trip to Mutiara resort was at Ramada suites. Obviously there is an arrangement but the reception on duty ( was around 650am on29 Jan) said she never heard of any shuttle and not her problem. If this is type of service at Ramada will never stay here.

Kyle Fitzgerald

Seen better days. Furnishings are showing significant wear and tear, and the roof has mold and paint chips. Soundproofing is wholly inadequate: this is a loud area, and the property has taken no steps to insulate against this noise which is expected at this price point. The balcony door was also installed backwards such that it locks from the outside, not in, which is both amusing and an indication of the attention to detail at this property. No bathrobes, slippers, or hand towels. Didn’t get a bath mat until my second day. Pool was nice enough though only a half dozen or so loungers, for a large hotel this was surprising. Plentiful seating at tables and chairs, but this will not be where most guests wish to sit poolside. Rooms have small kitchenettes which is convenient. Not a competitive option in KL considering the bountiful choice at the ~$100 price range.