Ramada Suites by Wyndham Kuala Lumpur City Centre

Kayrel Deris

Nice Experience! - Stay during Deepavali holiday. - Since the room is considered a 'suite' it is suitable for a small family, complete with an outside sink, dining table, sofa and coffee table. - There is a small balcony. From my room I can see the beautiful Menara 118 at night. - Friendly and helpful staff, even though they are really difficult to be contacted by phone or WhatsApp - The lobby is quite small compared to other 4 star hotels. (in terms of waiting area) - But once you check in, there are many lounges especially on level 9. - The breakfast is just average, you easily get bored of being in the restaurant after only 10 minutes because of the lack of food options. - The distance to the Monorail and MRT stations is 600 meters. It is bearable for young people. - There are several outside restaurants to choose from, but for a Malaysians like me, I 'skip' eating in this area because it doesn't suit Malaysian tastes. Its more cater the tourist.

Anthony Woo

Pretty poor/disappointing services (e.g. front desk person would 'challenge' a statement/request that you want to clarify on, felt intimidatingly unfriendly/inconsiderate). Room and hotel amenities are poorly maintained and uncomfortable (lack of bathroom amenities, shower/shampoo appear to come from 'cheap' DollarTree sort of unbranded plastic bottles, whole room is reeked of 'cheap' overwhelming smell/scent which was off-putting). The pool is dirty, rails rusty and floor wet and slippery. Only positive is the location. Overall would not recommend this hotel unless they make significant improvement. There are way better hotels with personalized and competitive services in KL. Also, their system is hacked and your profile/reservation information is leaked out. You will get constant spam/scam emails from unknown emails asking you to click on links to confirm your reservation. DO NOT click on any links. I contacted Ramada Suites KL directly and they acknowledged their system was hacked and they did nothing to remedy/compensate guests for the info leak. Extremely frustrating to receive constant scam emails leading up to your stay. Unprofessionally managed location. For the price point and what it offers, definitely a place you want to ignore and look elsewhere.

Seniru

Our stay was highlighted by truly exceptional service and outstanding dining. ​The rooms were acceptable, clean and functional, providing a solid base. While the main dining offered good food with some variance, the à la carte menu was amazing and a definite must-try, easily being the culinary highlight. ​The entire team was friendly, but a special thanks goes to Pichie. Their attentive, professional, and genuinely warm service elevated our experience significantly. Highly recommended for the fantastic service and food!

Maverick Rajiv

Our stay had both positive and negative aspects. While we were disappointed with the staff's lack of courtesy, the large rooms were a definite plus. The food at the restaurant, 'Ceylon House', was amazing. The hotel's proximity to the market area is also a significant advantage.

SHIFFALI WADHWA

I stayed at this hotel for just one night, and overall, the experience was okay. The highlight of our stay was definitely the beautiful view from our room—it really stood out and made the visit feel special. The location is also great, with the local market just a short walk away. One of the cutest and most unique things about the hotel was their service robot! Whenever we needed something, they sent their bot with the item—it was not only efficient but also super adorable and added a fun touch to our stay. On the downside, the breakfast, which was included in our package, was a bit underwhelming. The taste was average, and the variety of options was quite limited. If you’re looking for a place with a great view, a convenient location, and a touch of tech charm, this hotel is worth considering for a short stay.