Phakkawat Lertjintanakit
I initially wanted to give 5 stars, but unfortunately, I was not impressed with the service. I don’t blame the staff, as I understand it’s a policy. I simply asked for one more bottle of water to my room , but they insisted on charging me 40 baht. I was surprised, so I confirmed again, and the staff member confirmed that they would only give two bottles. I was disappointed because I am an annual member of Accor Plus , and usually, at other locations, they don’t charge for extra water. I was also surprised by the charge for just one bottle of water.
Additionally, I had informed them via email that I would arrive around a certain time, but my room was still not ready. I understand this, and it didn’t bother me but my luggage no one take care of this I have to bring by myself.
As for the bar and food, the prices were reasonable, and the portions were generous. I have to compliment the restaurant staff, as their service was excellent.
It’s a shame because I really wanted to give a 5-star rating, but the issue with the water left a bad impression. I think the hotel should consider the importance of honoring members more carefully.
Thanayut Techasriburapha
I recently stayed at ibis Samui, and I must say it exceeded my expectations for an affordable stay. The hotel offers stunning views, especially at night with the serene sea ambiance adding to the charm. The dining experience was delightful, with a good variety of dishes, all beautifully presented and delicious.
The ambiance throughout the property is cozy and welcoming. The rooms are clean and comfortable, with thoughtful little touches that make you feel at home. Waking up to a beautiful ocean view was definitely a highlight.
For the price, this place is a gem. I’ll definitely be coming back for another relaxing getaway. Highly recommended for budget travelers looking for quality without breaking the bank!
Ruslan Kravchenko
Value for money is the best description of this hotel. Prices are reasonable for stay, food and drinks, etc. Location is reasonably good as it is not far from restaurants, fisherman’s wharf, massage and convenience stores while a direct access to the beach makes it perfect. Expect that all would be just a bit less than one may want but it reflects the price paid and is just adequate. Clean and maintained reasonably well…
Maayan L
Just stayed here for 6 nights (originally booked 4 nights and extended 2 more nights). Room was clean , there was constantly staff cleaning and gardening. The service at the front desk and bar was superb, super nice people. They let us stay free of charge until 14:00 because our flight was late, which is a very kind gesture. The bathroom for the basic room is very small, and the shower’s grout could use a deep cleaning. But other than that- we loved everything about this hotel.
Andrew Chan (www.roadtrippers.asia)
Good location, beach front, easy access to 7-Eleven, food, etc. Parking is ample if you drive. Guest service was good. We booked 2 rooms and were able to get a room to check in at 1130am. while the second room we got after our lunch outside. Room size is not too big but sufficient, bathroom slightly smaller but manageable. Breakfast was OK, not great, but no complaints. The pool is nice, and they also have a massage hut by the pool. The beach is nice to walk and swim in. We had dinner at the Pool Bar, and the food was amazing. Overall, I was happy with our stay here. Maybe only drawback is our block does not have a lift, but the staff were able to assist us with our luggage but if I have mobility issue then I would recommend for you to inform the hotel during booking, maybe to get a lower level room.