Ajman Saray, A Luxury Collection Resort

A C

Stayed here for a week before Christmas, leaving Christmas eve, so wished we could have stayed all through Christmas as this hotel is superb. We were family of four have two adjoining rooms on the fourth floor, balcony overlooking the front of the hotel and facing part of the port and other hotels and restaurants etc. The rooms were cleaned daily by a dedicated room servant who ensured we had everything we needed. The room was spacious with a toilet and wash basin and a bidet with a separate room having a large bath, a very large walk in shower with rain hose and a separate standard hose and also a large basin and unit, water temperature ideal. Bed again large with four pillows and great duvet, plenty of wardrobe and draw space, iron and board, hair dryer, safe, mini fridge (not all inclusive), and large tv, sliding balcony doors with fly screen, huge balcony with table and chairs. We were all inclusive, the buffet food was fantastic with much choice for all meals and drinks and the pool/beach restaurant was brilliant, potions quite large. The Indian/Asian restaurant that we booked one night as part of all inclusive served a stunning three course meal from a good menu selection, again the potions were quite large. Wine was a great quality and the whisky was Johnnie Walker, not the usual cheaper brands thankfully. All staff were exceptional and really looked after us. The two pools were a lovely temperature and very clean, free towels daily, private section of beach was lovely with plenty of loungers etc and drinks served to you as you wish, lifeguards at beach and pool side. Sitting areas both inside and out were plentiful with a mix of chairs and sofas. Check in was quick and we were served a cold drink as soon as we sat down. There's a free shuttle bus to Dubai, 12 noon out and 8 pm return, need to book in advance though. You can hire a private metered taxi at reception or concierge but avoid rush hours as the traffic gets very, very bad, should cost about £20 each way outside rush hours. From arrival to departure the stay was fantastic and a credit to all the management and staff. Highly recommend

Alina Odwyer

Nice hotel , I love the room with sea view and how them made a balcony and bathroom. Breakfast also very nice. As disadvantage I would say the stuff are really slow as in breakfast also in reception. It wasn't available earlier check but hotel doesn't looks so busy. Bed is really big and comfortable, hotel is clean , nice pool and beach .

Jiny N

I recently had the pleasure of staying at Ajman hotel on Christmas day, truly wonderful. This hotel offered a perfect blend of comfort and stunning scenery. From the moment I arrived, I was impressed by the warm and inviting atmosphere that instantly made me feel at home. The rooms were impeccably designed, offering a cozy retreat after a day of exploring. The attention to detail was evident in every corner, from the plush bedding to the soft lighting that created a serene environment. I particularly loved the thoughtful touches, such as the beautifully curated decor and the comfortable seating areas that were perfect for unwinding. One of the standout features of this hotel was the breathtaking view. Whether I was enjoying my morning coffee on the balcony or winding down in the evening, the panoramic vistas were absolutely mesmerizing. It truly felt like a slice of paradise, providing a peaceful escape from the hustle and bustle of daily life. Overall, my experience at this hotel was nothing short of exceptional. The combination of cozy accommodations and stunning views made it a memorable stay. I would highly recommend this hotel to anyone looking for a relaxing getaway that captures the essence of tranquility and beauty. I can’t wait to return and enjoy it all over again! Thank you Ajman Saray for a wonderful stay!

Imranmoh

Loved our stay at this hotel, great architecture and a very good location backing the beach area. The service here is extraordinary, all the staff members including the bell boy, to front desk, restaurants, to valet staff are extremely caring and go above beyond. The director, Srini is fostering great culture and goes above and beyond to make the experience amazing.. strongly recommend!

Ragi Bejjani

Terrible Experience – Extremely Unprofessional Management We had an awful experience at this hotel. We drove all the way from Dubai as a family of four with two children, only to be kicked out in a very rude and insulting manner by the director because we did not have the physical ID with us — even though we had the legal digital copies. The level of disrespect and lack of professionalism was shocking. The director suddenly showed up, contributing nothing to resolve the issue. Instead, she showed zero effort or willingness to offer any form of assistance or compensation or demonstrate even the slightest understanding of hospitality or sense of welcoming. Her presence only complicated the matter, escalating the tension with her negative and cold attitude. This was by far the worst customer service we’ve ever encountered at a hotel. I would not recommend this place to anyone.