Four Points by Sheraton Anaheim

Jennifer G

This should not be a Marriott property, it was like a motel. The only pro to this property is its close proximity to the park. Otherwise, we will not be returning to this property. We had to take out own trash every. When we first got here, we noticed the trash can by the ONE elevator in the hotel was overflowing. We quickly realized it’s because everyone was taking out their own trash and putting it in and on that trash area. We also had to go to the Front Desk everyday to replenish things like towels and coffee! And whoever is there always seemed annoyed because it was guest after guest asking for amenities. I called to ask if this property even had housekeeping and they said only every 3 days but we had already been there for 4 nights. We were there for a whole week and never got serviced. It’s annoying after spending a whole day at the parks and coming back to the room with two toddlers but needing to clean and replenish your own supplies. Within the first 30 minutes of arriving the first night, our toddlers feet were so dark from the dirty floor. WE cleaned the floors ourselves! After 3 days of no service, we got ourselves Clorox wipes to wipe the floors. It was disgusting!! Again, this should not be a Marriottt property. I’m in the tourism industry and this property was the worse Marriott property I’ve ever been to. It was truly like a motel experience. I asked for compensation like comping the high parking fee due to the lack of in room service, taking out our own trash every night and replenishing our own amenities everyday. Management just said “thank you for your feedback”

Harley Roberts

Literally the worst hotel/motel I have ever stayed in. Yes it’s walking distance to Disneyland but I wouldn’t say it’s a safe walk. You have to walk on a busy road. The breakfast at the hotel is absolutely disgusting. The man working the breakfast area couldn’t be bothered to fill the coffee and was too busy on his phone to care. The staff was very kind, we got an unexpected upgrade to a fireworks view. Fireworks view sounds great until the motel is shaking while they’re going off at 9:30 at night. The rooms were absolutely disgusting. The shower pressure was so low that I told my spouse to not wash his hair. The floors were dirty, none of the lamps worked, the front part of our door was falling off, the walls are so thin you can hear everything the next room is saying and doing, water stains all on the ceiling, old scratched up furniture, the tub was dirty, and the toilet was an inch from the wall. It was the most horrendous vacation I have ever taken. We left a day early. I looked at pictures on Disneyland’s website of this great neighbor hotel and they didn’t match what we stayed in. I’m ashamed Disney recommended this hotel. I will never be back here.

Kendra Barnai

Nice hotel and rooms. Comfortable beds. Little loud depending where your room is. Pool area is nice and their restaurant has good food. Housekeeping needs to make sure though door is fully closed when they are done. Wasn’t impressed to come back and the door wasn’t locked.

Adrienne Mayberry

We recently got back from a stay in Anaheim and stayed at the Four Points by Sheraton Anaheim. As with other reviews, the room itself is not going to be top of the line. The updates seem to be of poor quality (flooring, bathroom, dry wall). The room was not the cleanest upon check-in. However, what made the biggest difference for us was the hotel staff. All staff were extremely pleasant, took the time to answer our questions and talk with our 7-year-old son on how his day went. They were engaging and genuinely seemed happy to talk to us. They also answered any questions we had related to transportation options and pick up. We did not hear any freeway noise. They were also able to accommodate us early by finding a room 2 hours prior to the posted check in time. The location is close to the parks (about a 15-minute walk), but it is on a busy street and passes multiple on-off ramps for the freeway.

Dalton Gagnon

Honestly not worth the money Pool wasn’t heated at all felt like hose water even after we asked multiple times about it. Hot tub didn’t work the second night. Hot water didn’t work in the shower Honestly way better places to spend the money, place is a bit of a dump and definitely will not be staying here again !