Freehand Los Angeles

Emily L.

I would highly recommend the hotel to friends, family, co-workers, and more. The hotel has a family-friendly rooftop and a swimming pool with open views of DTLA. The service of the hotel was good, so I would say positive things about Freehand Hotel Los Angeles. 😊 The location of the hotel is near so many businesses and the people who worked for the hotel were pleasantly business-friendly, so I would consider it a good place to stay for a business trip. I am already looking forward to be back at Freehand Los Angeles, so stay tuned. 😇

Jonathan Titcher

Other than parking being nonexistent this place has a cool office with luxurious, and hostile vibe rolled into a fatty and smoked outside because there is a no smoking policy in the rooms. Which is just fine by me because when u reserve a hotel room you want just that and not a cigar lounge with a bed which I've stayed at places like that and felt like that was a punishment from the hotel universe making a point to follow policies. In any event the prices are more than reasonable for a excellent room, view, and in the smack dad middle of DTLA.

Larissa Warrington

Our team stayed here during a tournament at the LA Convention Center. We really appreciated The Freehand's location - a short walk to the venue and close to restaurants and Whole Foods - and the staff were very helpful and friendly. The rooms worked well for our group. I would recommend staying on the skyline view side as the city view was a bit noisy at night. Some parts of the neighborhood are a bit run down, but we still found lots of great places to eat at and visit nearby.

Keren W

This is a nice hostel it’s NOT a hotel. Open mic nights and other social events are held in the lobby lounge which is cool. Low stars for Rude and snobby staff. The cafe and pool have inconvenient hours. You can’t even go to the pool until noon! Expensive food and drinks. They try to trick you with a 4% fee on checks to “help pay for healthcare” which you have to specifically say you want waived. Nice pool deck though

Pavel Koktyshev

Our experience at the Freehand Hotel was extremely disappointing, particularly for a family stay. Despite the cheerful photos of families with children featured on the website, this hotel is far from suitable for families. The most frustrating issue was the lack of access to the advertised amenities. We decided to visit the rooftop pool, which is prominently highlighted as one of the hotel’s main attractions. However, we were told to leave because, after 7 PM, the area turns into an adults-only bar. Nowhere on the hotel’s website or the booking platform was this restriction mentioned. When I approached the front desk to clarify the situation, I was told that we had been warned about this rule. However, I have no recollection of being informed during check-in. The staff pointed to informational signs in the elevator, but this is far too late for such critical information—after the booking decision has already been made. The lack of transparency is a major concern. Additionally, the reception staff were unhelpful and dismissive, consistently shifting the blame onto us, implying that we “should have known.” This is unacceptable and demonstrates poor customer service.