Freehand Los Angeles

Moofy G

It's a nice chic hotel with a great rooftop bar and good access to the DTLA area. Staff are friendly and courteous and great on site security. The hostel style rooms could use shower amenities included other than providing just a towel. Some of the details regarding the bar and restaurants on site at the hotel are not up to date and felt like the bar closed at differing times than posted on the website. Featured menu/themed items were no longer available which was originally a draw for me to stay at this location.

Pavel Koktyshev

Our experience at the Freehand Hotel was extremely disappointing, particularly for a family stay. Despite the cheerful photos of families with children featured on the website, this hotel is far from suitable for families. The most frustrating issue was the lack of access to the advertised amenities. We decided to visit the rooftop pool, which is prominently highlighted as one of the hotel’s main attractions. However, we were told to leave because, after 7 PM, the area turns into an adults-only bar. Nowhere on the hotel’s website or the booking platform was this restriction mentioned. When I approached the front desk to clarify the situation, I was told that we had been warned about this rule. However, I have no recollection of being informed during check-in. The staff pointed to informational signs in the elevator, but this is far too late for such critical information—after the booking decision has already been made. The lack of transparency is a major concern. Additionally, the reception staff were unhelpful and dismissive, consistently shifting the blame onto us, implying that we “should have known.” This is unacceptable and demonstrates poor customer service.

R. Jones

This hotel was better than expected given it is a hotel/hostel. It was clean, spacious, good on-site amenities and nice vibes. The king corner suite was everything! - views, space and large private bath. Friendly, informative staff and great location; surrounded by plenty of dining options. Parking fee is a bit steep but recommended.

Bruno Rodríguez Armesto

Moody mid century decor everywhere, great taste, nice rooftop and views. Their staff treated me handsomely. INCREDIBLE water pressure (I know it’s weird but such a great shower!). I thought it was going to be a budget hotel but came out of here extremely happy.

Lori Harding

Nice room. Very clean. Service from housekeeping was a little slow but effective. The hotel location is on the corner of a great part of town and a not-so-great part of town. I had a corner suite which provided the best of both worlds. If you are a people watcher, the entertainment from your window is amazing! Just be careful which way you walk when leaving the hotel.