Gran Canaria Princess

Daniel Green

I recently stayed at the Gran Canaria Princess, and while the hotel itself has potential, my experience left much to be desired. The food was disappointing throughout most of my stay. I struggled to find something I genuinely enjoyed until Thursday, which was frustrating given the high expectations I had for a hotel of this caliber. The lack of variety or quality made me dread mealtimes, which is not something you want during a holiday. All-Inclusive Plus: I was not informed about the “All-Inclusive Plus” option during check-in, which led to an awkward situation when I tried to use the pool bar. I was embarrassingly turned away and told to use the self-service area instead. This could have easily been avoided if the staff had taken the time to explain the options and amenities properly. Upon arrival, I was only told the times for dinner and nothing else. I wasn’t given any guidance on where facilities like the self-service area, bars, or other amenities were located. This left me wandering around trying to figure things out, which is not the kind of welcome I expected. A quick orientation or a map would have made a significant difference. Overall, the lack of communication and the poor dining experience overshadowed the positives of the hotel. There’s definitely room for improvement, especially in ensuring guests feel informed and welcome from the moment they arrive.

Adesola

Where do I start - this will be an honest, lengthy review. First of all, the hotel is in an amazing location. I would rate the room 5/10. Pros - it was spacious, decent balcony with a nice view at night and it had a long length mirror. Cons - the air conditioning was weak - you only felt it when you were stood under it. At night we were very hot; Ventilation in the bathroom is also terrible; Lighting is horrendous - there are 2 side lights, 1 dim lamp and a normal lamp - there was not a main light which seemed weird to me; the shower pressure was good but at random times it would go boiling hot; you can hear the people in the next room - i knew when they woke up and opened their balacony door, they don't offer a free iron (I've never been to a hotel even out of the UK that doesn't have an iron) and instead had to pay for the services. Having said that the housekeepers were so friendly and I was told the ironing would be done within 2 days but was done with an hour. Tina who was at the desk was amazing and friendly - I hope everyone meets her when they check in! She makes you feel really welcomed and went the extra mile with my reservation at a restaurant, thank you so much! The bar staff very friendly and welcoming. The entertainment isn't the best but it's something to do when you don't want to sleep or would like a drink with background noise. Unfortunately, I really wanted to like the hotel but each day something would come up and I wouldn't recommend this hotel to anyone going to Gran Canaria

Sheree Daniels

I recently stayed at the Gran Canaria Princess and had a wonderful experience. This peaceful adult-only hotel offered the perfect escape and is a place for those looking to relax and unwind. The atmosphere is serene, making it ideal for couples and solo travelers alike. The room was clean and the staff were always polite and friendly with a smile and always greeting me. I like the fact it is also wheelchair and accessible friendly. The pools were great and I love the fact that even at 10am there were plenty of sunbeds available due to the notice on each one. One of the highlights of my stay was the amazing animation team. They were engaging and brought a fun, lively energy to the hotel without being intrusive. Their enthusiasm truly enhanced the overall experience. The variety of food available was impressive, with options catering to all tastes, every meal was a delight. The themed dinners were a nice touch and offered something new each night. Overall, I highly recommend Gran Canaria Princess for anyone seeking a tranquil getaway with excellent entertainment and dining options.

Ross Turner

Lovely hotel, we stayed a week all inclusive. Selection of food and standard was good. The facilities were clean and everything was kept to a good standard including rooms, pool facilities, restaurant and the gym. Finally, big shout out to the ‘animacion’ team who ran the activities throughout the day. We really enjoyed getting involved with some of the different sports and games.

Douglas Child

Me and my partner stayed here in July. We were greeted with big smiles. Very clean throughout. The bedrooms were a great size and kept very clean throughout our stay, the cleaners were always very nice and polite. The food is what you would expect for an all exclusive, although we did have some days where there were a lot more options than other days, the snack bar is a nice little addition. The drinks are great, good selection to choose from and the staff always happy to chat. The pool area is really nice, two good size pools. One negative is people reserve the beds very early. We unfortunately found this out on our first day. People had towels out on beds before half 7. One other thing is that there is nowhere near enough lifts. There are only three, so you are constantly queuing and for four days of our holiday one of the lifts broke which caused fun time at dinner, taking the stairs when you’re on the sixth floor isn’t fun especially after dinner!😂 I would recommend the hotel as the positives and the experience definitely outweighs the two very minor negatives. It’s in a great location, 10 / 15 minute walk from the beach / shops / bars. And was only a 30 minute drive from the airport.