Orka Club Hotel & Villas

Sinead Pollard

We just got home from a ten night stay here and wouldn’t return. From start to finish we have had issues We booked the holiday believing that our hotel was the main hotel however we were in the annex which is a seperate complex. This is not ideal for people with babies/toddlers in prams as it’s a hilly walk to the main hotel. On arrival we asked reception for the safes to be fixed to store personal belongings and no one came to fix. We then noticed that our room didn’t lock from the inside so whenever our toddler went near the door he couldn’t open it even with us locking the door - I called reception but no one came out. We had a poorly toddler who was sick and requested new bedding and they never arrived we had to call again and they sent down one bed sheet even though we needed full bedding. We booked in a photo shoot with the guy in the hotel who booked us 6pm for sunset pictures as a family.. he never turnt up and when he did he pushed us aside and put another family for the sunset photos so we missed it. Our son is also dairy free so we asked for soya milk. Not one of them got soya milk for us or even helped us find more when we were out there. On departure we arranged pick up off luggage’s from the annex to main hotel as there is no way we could get them up the hill.. we had to stand in torrential rain waiting with our toddlers and buggies but no one turns up for us so we chased by calling three times for someone to come down our buggies were soaked completely.

Joanne

Stayed here for 10 nights, booked the annex and were ‘upgraded’ to a villa but it was no upgrade. The shower door was broken even after telling staff multiple times, the bath was not somewhere I’d want to get washed and the beds were solid. The main pool area is beyond loud with constant music blaring out. Staff were okay but the member of staff at the small pool bar was questionable, looked unkempt, huffed and puffed when asked for a drink and would often disappear for long periods of time. The evening entertainment was very same same most evenings and the ‘kids disco’ was often just music playing while kids were feral because parents didn’t pay much attention. And speaking of feral we witnessed multiple arguments between guests, drinks being thrown and even a fight. Most people with or without kids were drinking from dawn till dusk with very little care for others around. And I never saw a staff member trying to calm or defuse any of these situations. My son also had a breakout of irritation on his legs that spread. He’s now on antibiotics with a skin infection from dirty surfaces/pools so that’s a lovely extra. Access to the water park was great although 10:30am drop off and 17:30 pick up was a long day so we always got a taxi back much earlier. Location is great but that’s about it! Oh and the most lovely lady who makes homemade chocolate crepes most days, she was the best part of the holiday. If you have young children and don’t want them to witness scenes out of shameless I’d avoid.

Carla Edwards

This was our first holiday abroad as a couple. We arrived late at night, in the early hours of the morning. Upon arrival, we were warmly welcomed at the main reception with fresh cold water and a sandwich, which was much appreciated after our long journey. The hotel kindly upgraded our accommodation, placing us in one of the villas near the main pool. The room was immaculate, extremely tidy, and equipped with everything we could possibly need. The air conditioning was excellent, and we kept it on continuously due to the warm weather. The staff were exemplary, and I could not find a single fault with their service. The entertainment manager (whose name we did not catch) was particularly attentive and always made a point to greet us and ask how we were doing. Although they were keen for both my partner and me to join the nightclubs and made sincere efforts to encourage us, we appreciated their hospitality regardless. The bar adjacent to the dining area had some of the most outstanding staff. Neither my partner nor I are big cocktail drinkers, but when my partner asked the bartender to surprise us with a drink, he created his “speciality cocktail.” We ended up ordering these repeatedly, and they became quite popular among other guests as well. The young man who prepared these cocktails was exceptionally polite and kind, and we gave him a generous tip one evening in recognition of his excellent service. The only slight drawback to our stay was the food in the hotel. It was somewhat repetitive and often lacked flavour. Additionally, we noticed on several occasions the absence of appropriate utensils, such as tongs, meaning guests sometimes had to handle food directly, which was not ideal. Aside from this, everything else about the hotel was superb. The excellent staff and facilities made our holiday truly memorable, and we are already looking forward to returning next year. Regarding the waterpark, it is accessible via a free shuttle bus if you are early enough; the bus runs at 10:30 am with only two shuttles operating—one to and from the waterpark. Instead of rushing for the morning shuttle, my partner and I chose to walk, which took about 15 minutes and was very manageable. A short taxi ride (approximately 300 Turkish lira) or a bus ride costing around seventy British pence will take you to Ölüdeniz. We often visited Ölüdeniz to explore the area, shop, dine out and enjoy the friendly atmosphere. One memorable visit was to a beach bar called Orange, which overlooks the beach. The cocktails there were outstanding, and the staff were incredibly welcoming. There is plenty to do in Ölüdeniz, including water sports. We also took the cable car to the top of the mountain for dinner, which offered stunning views (though if you fear heights, be advised the cable cars are quite high and look daunting from below). Additionally, we spent a day at the Blue Lagoon, which requires a small entry fee but is well worth it for its beautiful, more private beach and numerous food and drink stalls. Both my partner and I can confidently say that our first holiday abroad together was absolutely wonderful, thanks to the kindness of the hotel staff and the warm hospitality of the local people in Turkey. We eagerly anticipate returning next year and hope to see some familiar faces at the hotel. A heartfelt thank you to everyone at Orka for making our first holiday as a couple so memorable.

Meianoite

We got here late at night, the staff was super helpful, they have prepared sandwiches, fruit and drinks for us to have late dinner. Due to a technical problem we were given a different room than the one we had booked, and actually it worked better for us because the room was in an area called the annex, where there is a swimming pool and pool-bar for fewer rooms. It was never crowded which was fantastic. The room was clean, very spacious, with safe box, minibar, shower room and WC room separately, and a balcony with views. The all-inclusive regime was fantastic, plenty of food choices and a very large selection of desserts in the main restaurant. There are also snack bars by all the 3 swimming serving food all day long. There is entertainment every night with different shows every night. There is also a gym, a spa and a little supermarket. You can't literally spend all your days within the premises that you have all you need. They own the water park close by and it's free for hotel guests. There's a bus shuttle to take you there if you don't want to walk to the park although it's only 10min walking. ATM right at the door if you need cash. Taxis literally round the corner, and the bus stops are in front of the main door to take you anywhere you need. The staff is super friendly and helpful, always cleaning and making sure you have a great time. I would certainly recommend staying here, with or without kids. The location is also great, close to shops, bars and restaurants, all in walking distance.

Zynab Ameen

It was a nice place. Helpful staff. Swimming pools were nice. The rooms was very good air-conditioned well. But the food wasn't that amazing mainly dinner. Breakfast and lunch were good. But dinner wasn't much flavour considering how much money we spent felt dinner should have been better Had to venture out to other places for dinner