Radisson Resort & Spa Hua Hin

Niclas Grimm

The check-in process took over 90 minutes as my reservation couldn’t be found. I was repeatedly asked to pay for Breakfast. A quick look into the system would have shown that I’m a Rewards Member and breakfast is included. Unfortunately, the next morning, the same issue arose and again took an additional 15 minutes to clarify. The condition of the room and facilities was disappointing. The property feels outdated and worn down. Internet speed was just about usable. The gym equipment was heavily worn and, more importantly, several windows can be opened with a drop of over 5 meters without any form of safety barrier — a serious hazard! Despite the bad condition of the Bathroom itself, the shower barely worked and the socket for the hairdryer required constant pressure to stay connected. Seriously, how is able to wash their hands with this kind of faucet? The balcony door had a gap of over a centimeter, letting in insects or possibly even small animals. When I tried to order food at the pool, there was no service at all. I checked at the upstairs restaurant, where I was told the staff would be available downstairs, but no one ever appeared. After over an hour of waiting, I gave up and ordered food externally. The most shocking part of the pool area is the danger coming from the broken tiles. I wouldn’t let my kids play there… Additionally, it’s worth noting that the hotel is quite remote, with no access to Grab or other ride-hailing services in the area. For airport transfers, guests are left with a limited option: an overpriced 9-seater shuttle service that, frankly, does not meet basic safety or cleanliness standards. This stay fell short of expectations in many ways, and while I wasn’t planning on leaving a review, the lack of attention to basic service — and the fact that I had to chase my reward points manually afterwards — made it necessary to speak up. That said, the lobby itself is modern and inviting, and the staff assisting with luggage were very friendly and engaged. There is also a small to-go shop next to the lobby with reasonable prices — which is helpful, as there are no supermarkets or convenience stores nearby. Overall, the hotel seems to cater more toward a local clientele which is totally fine as the price per night was acceptable. Kind Regards

Colin Cordill

While we enjoyed our time at the Radisson, there were a lot of drawbacks to our stay. We stayed for a week in February, so maybe these are because it was off-season, I’m not sure. 🤷🏼‍♂️ First the food offered by the hotel was either great or not great. I’ve never been to a hotel that was so inconsistent in if the food was good or not. They also didn’t always have the coffee machine out and/or working. The restaurant on the premise was also difficult. It was expensive and very slow. We waited up to an hour most times. Thankfully there were other restaurants in the town right outside the hotel, so maybe a 5min walk. For our kids, the hotel was a hit. The pool is large and very fun, with a water slide. There’s a small skateboard park, as well as a large kids play room, arcade, and movie theater. That being said, everything looks well used. The pool is in serious need of repair, the cement along the pool as completely washed away and the slide as serious cracks and dips which hurt if you’re an adult. The room was spacious and cleaned very well every day. We had plenty of water each day and the little convenience store inside the hotel was cheap. Overall I don’t think I’d return unless I had to. While the staff is friendly and it’s a good deal, I think there are better deals to be had elsewhere.

Jon Gudnason

The room was large compared with other Asian hotels we have stayed in. They do not give clean towels unless you leave them on the floor. The rooms have not been updated in a long time. There is no beach. Asian food options were pretty good. Western foods were just OK.

Chris Gale

I had a lovely stay and the resort, the staff were great and the service very good. Beautiful breakfast, the man who looks after the eggs needs special praise, always happy and smiling and can turn out any kind of eggs to perfection. Big pool, no beach but very comfortable seating. Kids club. You do need transport to see anything, go to the King's summer palace and the National Park. I was upgraded to a suite, there were small things that need attention due to wear and tear but the view was fantastic.

R E

My son was disappointed to arrive and be told that the pool slide is out of service. The staff were very apologetic and the general manager advised that repairs needed to be made for safety reasons. They also made some other kind concessions which were appreciated. Looking forward to coming back again when all the repairs are done.