Zafiro Palace Alcudia

Smita

Beautiful hotel. Great spacious rooms. Lots of pools, although as we visited in October, all the outside pools were very, very cold. Found the inside pool, which was warm, so we spent the time there as we had a 6 month old. Food great. Entertainment was a little late, but ok. Had a great time.

Katy Moyle

If you go with family you’ll likely have a good time. Food was generally good, excellent in places, service was warm and efficient and the rooms were spacious and comfortable although our view was of a car park. The weird bathroom layout was fine with a young family but wouldn’t work with teens! The immediate surroundings aren’t great but the nearest beach is ideal for kids, there are a handful of nice restaurants on the jetty and Alcudia town, which is a pleasant 20 min walk or 10 min bus, is really nice. However, the layout of the hotel seems designed to induce sensory overload! The pirate pool (which smells of urine constantly) is right in the middle of the property, next to the adult pool and veranda restaurant, so it’s impossible to escape the sound. Similarly, the evening entertainment was very loud and very late. Luckily we couldn’t hear it from our room but we tried to have a quiet drink one night (grandma was babysitting!) and couldn’t find a single spot away from the sound. So, if you’re searching for peace and quiet or romance I’d go elsewhere, but if you want to have an easy time with young kids and not feel judged for screaming toddlers, this is your place!

Ioan Davies

Our family recently stayed at the Zafiro Palace Alcudia, and it exceeded our expectations in every way! From the moment we arrived, we felt welcomed and well-cared for, with every detail thoughtfully catered to families. Here are some of the highlights of our experience: Kid-Friendly Amenities and Activities: The variety of pools was a huge hit with the kids, especially the pirate-themed splash pool with slides, which kept them entertained for hours. The Kids’ Club was a lifesaver as well, with attentive staff and a range of fun activities each day. Our kids couldn’t wait to go back every morning, giving us a little time to relax by the adults-only pool or enjoy the spa! Spacious and Comfortable Rooms: Our suite was immaculate and spacious enough for the whole family, with a separate sleeping area that allowed us to have a bit of privacy. We especially loved the terrace with a private plunge pool, where we could unwind while the kids took a nap. The rooms were cleaned daily. Dining Options for Everyone: The all-inclusive dining was fantastic, with a wide range of choices to suit everyone’s tastes. From fresh fruit and kid-friendly options to gourmet dishes, each meal was a treat. The buffet was perfect for our picky eaters, and the themed restaurants were a fun way to mix things up. Special mention goes to the staff, who were incredibly accommodating with dietary requests and always greeted us with a smile. Location and Surroundings: The hotel is ideally located just a short walk from Alcudia Beach, so we could easily pop out for some beach time. The surrounding area is calm and family-friendly, with shops and cafes nearby, making it convenient without being too busy or loud. Exceptional Service: The staff went above and beyond to make our stay memorable, from check-in to check-out. They helped us organize outings, recommended family-friendly spots, and were always ready to assist. We felt truly cared for throughout our stay, which made all the difference. Final Thoughts: Overall, Zafiro Palace Alcudia is a perfect family destination. It combines luxury with a warm, welcoming atmosphere that made us feel at home. We’re already looking forward to our next visit!

Jen Gough

It's a nice hotel, but not up to 5 star standard I don't think. The good: location is excellent and the grounds have lots of swimming pool options. The rooms have a kitchenette. The bad: all rooms contain a window from the bathroom into the bedroom, there is no blind on this window. There is also no door to the bathroom. I just don't understand this stupid feature. It removes all privacy and also means that whoever is sleeping is awoken by lights going on whenever someone uses the bathroom at night. They obviously have received complaints since their solution was to bring us a self-fitting shower curtain to cover the window. This resolved the privacy issue but the curtain didn't block any light so that was still a problem. Shower door leaked onto the floor and our bath mat was never replaced. Only one sunbed on the balcony. Lots of screaming children. Thankfully we were off peak season, but it's definitely not a couples hotel. Breakfast buffet is plentiful but food quality varies. Some staff were lovely and super friendly and helpful, but we encountered a couple of very surly and abrupt people who gave the place a bad name.

Mom On Holidays

The hotel is really nice, everything was as expected. The restaurant for breakfast was always a bit full. But there are more than enough waiters ready to help you. We have to give special thanks to Jesus and Victoria we could unfortunately not say goodbye because we left in a rush. But really nice people, friendly and always helping with a smile on their faces. But in general everybody was always nice! The food was good and tasty, we liked in particular the sushi restaurant. The entertainment team was full of ideas and our little ones really loved it. Izzy was also really fun to look for. If I have to point out 2 ‘not so good’ points and could be improved: 1. Coffee in the breakfast was really soft, almost tasteless. However they have machines and the coffee is a bit better. 2. ⁠Fruit during dinner was much better and more than during breakfast… which is disappointing. 3. ⁠the pools are extremely cold, they do have an inner pool which is warmer; smaller and boring but nice option. A huge disappointment and why I don’t give full points is because at check-out there were a lot of surprise charges from the minibar. We did eat some things but it was not clear what it was charged and some days there were things replaced, some days things were taken away (without we taken them) and the last day we had a lot of things double. So I guess they also charged things there. So that was sadly unclear, maybe if they leave a letter into what should be there (a kit-kat appeared only the last two days, but we never ate it) so it is unclear and I’m pretty sure that we payed for thing we didn’t take.