Neale Ward

Fantastic holiday, would highly recommend. Staff were excellent! Mary at the beach bar was our favourite always had a big smile. Jeffrey and Adrian in the beach restaurant were also excellent, nothing was too much trouble. First time in a Bahia hotel and we were very impressed. One of the best hotels we have stopped at in the Caribbean.

Nuris Binett

Disappointing Experience with Unresolved Concerns While we were excited to celebrate a wedding at this hotel, we encountered numerous significant issues that overshadowed our experience: Check-In Process: Despite submitting the necessary information well in advance, our group faced a chaotic check-in, with long wait times and disorganized room assignments. Many guests were placed far apart, and the staff’s lack of coordination added to our frustration. Room Assignments: Several older guests were assigned distant rooms, creating daily challenges for us as we had to escort them. Additionally, my mother, who needed a handicap-accessible room, was not accommodated despite our prior request. Food Quality: The food was mediocre, and we were shocked to find a roach in the bread basket during a meal. Following this incident, several guests experienced stomach issues, which significantly impacted our stay. Bar Service: The bar was severely understaffed, resulting in long wait times. We often had to go to a different bar to get served, which was inconvenient. Nightclub Experience: The nightclub had only one staff member handling a large crowd, making it nearly impossible to get drinks in a timely manner. Transportation Issues: I arranged transportation for our guests but received no confirmation of my request, leading to confusion on the day of the event. Please note: I reached out to management regarding these issues, hoping for a resolution, but their response was disappointing and did not adequately address my concerns. While they acknowledged some of the problems we faced, their reply felt more like a series of excuses than genuine attempts to rectify the situation. They dismissed several of our complaints by stating that these issues were not representative of their daily operations. Specifically, when I reported the incident of finding a roach in the bread basket, their response was particularly troubling. They claimed it was impossible to link any health issues, including those experienced by some guests, to the food served at the resort. This not only undermines our experience but also raises serious concerns about their commitment to guest safety and satisfaction. The lack of accountability for these critical issues was deeply troubling, leaving us feeling unheard and unvalued as guests. On a positive note, I commend the room cleaning staff for their excellent service, which was a highlight of our stay. However, the overall experience fell short of expectations, and I urge the hotel to take these matters seriously for future guests.

Kate Bondar

We’ve been here for four days now, and we can already say it’s even better than we expected. Everything people say about the staff is true! The staff is very friendly, polite, and there are plenty of entertainment programs, so you won’t get bored here! The hotels aren’t the newest, but they are clean and well-maintained. The water isn’t the turquoise color you might expect to see in the Caribbean, but the beach area is very beautiful and well-kept. We haven’t regretted choosing this hotel even once.

Nicolas Murray

Only been here less than 24 hours and everything is absolutely perfect. The staff are the friendliest we have ever encountered anywhere. The rooms are a bit dated but perfectly livable. The resort and grounds are immaculate. English is widely spoken but the staff are enthusiastic with you when you try and speak Spanish and will take delight in helping you out. Overall, early days but we couldn't recommend this place enough

Linda Reid

I found the rooms very spacious and extremely clean. The daily housekeeper (Liedy) was absolutely fantastic and couldn’t do enough for us as I suffered quite badly with bites but only due to the time of year. The hotel grounds are kept immaculate by the hard working staff. The quiet pool was just great for us and lovely and warm. Beware that this hotel does not have a lift but reception will do there best to put you on a lower floor if needed.

Allison Gillies

I recently attended a wedding at Casa de Campo. It does not disappoint! Food was great. Staff was superior as were my accommodations. Of course I enjoyed the beach. Drinks were a little watery and I was expecting better. But overall best Caribbean vacation ever.

Sarah Baumgartner

By far the worst resort I have ever stayed at. We have been here since Sunday and it is now Thursday and we have had problems at least once every single day. Requested towels and blankets and never received them. The bathtub in our room does not work at all. The air conditioning does not go down. Our spa appointments were confirmed verbally at the spa along with our itinerary and we showed up for MULTIPLE appointments and they did not have us on the schedule. No apologies, just come back later. The next day, they didn’t have our catamaran booked even though we had confirmation. The restaurant quality is subpar and the service is not acceptable. I didn’t eat most of the food due to the quality. They made our friends move rooms without even having a room ready for them to move to. We called to make reservations for dinner and they were supposed to call us back and we never received a call back. Called again and they said to call a different number. When I spoke to the manager about our issues he laughed. This has been the worst vacation and I have not been able to relax. We came as a group of 9 and no one has had a good experience. I am in disbelief at the unprofessional and lackluster service. I am beyond angry. This is absolutely unacceptable. Do not come to this resort if you want to have a relaxing vacation!!!!!

Julia Moulton (JM)

This place is so cool! It's all-inclusive (if you book it, and i would recommend you do as the bills rack up pretty quickly if not), but with a huge twist. Being able to bomb around on the golf buggy and explore the 70k acres is so much fun. We travelled as a family of 4 with 2 girls, 16 and 12 and they loved it.

Eliana Feng

Extremely pretentious place that wasted so much of our time. We went the first day and was told that we couldn’t purchase a day pass and come back the next day. Before we going in the next day we called twice to make sure and were told to come in. When we got there, still got told that we cannot purchase day pass because of a concert. Wasted our time and was told completely different things by different people. We’ve been to many nice places but this place is not worth it because of how we were treated. We would not support people and businesslike this.

Sera Bocian

My husband and I have vacationed here three years in a row. We keep coming back because it is such a fantastic place. All of the staff are friendly and accommodating. Our favorite place to go is the pool bar near La Cana. Those bar tenders were incredibly friendly, exciting, engaging, and prompt. We went there every day to have fun with them. Specifically, Roberto, Jonathan, and Carlos really impressed us. We tried out the pool and pool bar by the beach once, but we left very quickly because they did not give us the attentive and quality service that the other boys delivered. We are so happy, and we will be coming back next year! we always stay in the hotel and get the all inclusive package. All of the restaurants that come in the inclusive package are incredible! I especially love the restaurants up near the amphitheater.

Dennis Dougherty

I love this resort. I enjoy the 45 minute shuttle from PUJ to the Resort. When you arrive, you are greeted with a glass of champagne fruit drink mixture and warm towel. Check in is quick and the staff is friendly and attentive. The resort is very quiet and relaxing. The beach is beautiful and the Caribbean water is just a dream. Walking out of the water back to the beach is a little steep so be careful. The best hack is the Preferred Pool on the family side of the resort. It's almost always empty and if you're a Preferred member it can really feel like a private pool and bar all to yourself. I'm not usually that big on having a Butler but the first time we went we had a Butler named Francis that was so good I felt like he was the Owner. It's easy to book the off site excursions and all the food is good. I've been here and Dreams Onyx. I would say if you are looking for more of a couples only and quiet resort Dreams Dominicus is the spot for you. If you have Kids or Teenagers Dreams Onyx is the place to go with the Water park and shows.

Katherine Manabat

As our first time in DR, we enjoyed our stay at Dreams Dominicus La Romana! The food was great! (highly recommend Seaside Grill, Portofino & Flying Fish - if you’re a Preferred Club Member). The room was a little outdated but nothing too big of a deal. The service was AMAZING! The shows at night were also great! Our favorite was the Circus Show! The beach was gorgeous! The sand felt great. We had the pleasure of spending the week with our butler - Gustavo. He was the best! Very accommodating, very nice and very helpful! (seen in last photo) We will definitely come back and recommend this place to our friends and family.

Kristen Gleim

Visited in September 2024 and had a wonderful vacation. Room was very clean. Staff remembered our names/faces and greeted us frequently. Ada was the best bartender at the relaxing pool and gave us great service and attention. I'm not a foodie and also wasn't expecting gourmet food so enjoyed everything that was offered. Lots of selection to meet a variety of tastes. I could have done without the time share sales pitch, the frequent solicitation of the spa, and sales booths at the entertainment shows as I would prefer a vacation and not sales, but I also didn't feel hassled or guilted for saying no. I did not do a preferred upgrade and still felt like I had a great experience and stay without the additional cost.

Javier Fojo

Family oriented all inclusive resort best for all kind of family vacation, businesses etc. They offer a different show every night, rides, excursions. Food is awesome and abundant. Rooms makes you feel well taken care off. Everything is neat and clean, including all the plants and gardens. Highly recommend this place.

Elena Sovetova

Just got back from our vacation in Dreams Dominicus La Romana! It was a great experience and we can’t thank enough all staff and management for this very special and memorable trip for our family! We got a Preferred member status and never regret it. Everyone was so nice and helpful. Our guy Gustavo was excellent! He went above and beyond for us to make our stay at the hotel a luxury family gateway. Beach is excellent! Entertainment team was amazing! Every night is a new awesome show. I enjoyed morning workout and dance on the beach. Always something new either on the beach or on the pool. Food was great-a decent variety and 4 a la carte restaurants and we didn’t need any reservation (as a preferred members). Overall great experience and nice memories. Would definitely recommend this hotel to my family and friends!

Exchel

I would recommend this resort to everyone. The food is great in every restaurant, all the areas are extremely cleaned, all the staff is very nice and friendly. The pools and the beach are great. It also has a great gym, small, but with all the necessary equipment to do a full workout. It is also open 24/7. Randy is the best fitness instructor in the resort!

Eduardo Reynoso

I had the pleasure of being served by Casandra and Alejandrina at the Enclave Bar during my stay at Hilton La Romana Adults Resort, and they truly made my experience exceptional. Their warm and attentive service made me feel right at home from the moment I walked in. Both Casandra and Alejandrina went above and beyond to ensure every detail was perfect, from the delicious drinks to their genuine hospitality. Their professionalism, friendly attitude, and ability to create a welcoming atmosphere added a special touch to my stay. I highly recommend stopping by the Enclave Bar to experience their outstanding service!

Ben Rogers

This resort was a really good value, especially for the price. We stayed at the Adults only side. First thing is the attention to detail with all the landscaping. Second, the welcome feeling you get from all the staff is pretty amazing. The food was pretty good as well, and there is lots of things to choose from. The location of the resort is really nice because you could walk down into Bayahibe the local town. The beaches were really nice but not huge. But, the beach doesn't need to be huge because it's not overcrowded. It seems like there is a good balance of people only wanting to do pool and not the beach. We did the Enclave and it's def worth it. The pools were super clean and maintained. Olga at the Enclave swim up bar is wonderful. Almost all of the other couples we met were returning guests; which tells me a lot. Now I know why they return. We would go back next year.

ALLA VAN

I really enjoyed our 35 years anniversary in this resort. They have personal approach to their guest. As I an a yogi fan with more that 10 yers of experience, I liked their outdoor yoga classes with excellent water front view. Entertainer Yulieta was very nice with her care.

Elfa Stenghel

- [ ] I have nothing to say about this place, location is 10/10, food is really nice, it looks better than in the pictures and everyone is really nice. - [ ] The only issue I’ve had with our week stay was at the water park. I got electrocuted. This resulted in a very unpleasant evening that ended at the hospital in punta Cana as the resort doctor had encountered some irregularities in my heartbeat and advised me to go to the emergency room. - [ ] After coming back to the resort at 11 pm i was greeted by the general manager and a few other managers on duty, all worried ( I fear not for my safety but of other repercussions). - [ ] After i asked for some documents at the concierge desk, the vibe totally changed. Hostile tones and a lot of defensiveness, that changed only when i was coerced into signing a legal waiver (the waiver was presented to me as a “we’re offering you a free candle lit dinner, we just need you to sign this”, and when i tried to read the contents of the document me and my partner were inundated with random questions that I’m sure were just a distraction tactic) -Fully aware of what I was signing (because you may try to distract me but I’m not an idiot), I decided to squash it there and then to avoid ruining my holiday, and accepted the dinner in exchange for a signature on the legal waiver. To my surprise, the “500$ romantic pier dinner and bottle of wine ” was nothing but a table on the side of the usual restaurants, that offered the same menu as them, with the same wine offered at every single meal. I was so disappointed but decided not to complain as it was our last night. - [ ] Prosecco in the room after dinner was a nice touch but was still very weird because it was only given to us because I’d gotten electrocuted and ruined an entire day of my holiday… - [ ] The morning after we let and the general manager personally saw us off. - [ ] Everything felt like they were scared of us retaliating legally (we could’ve sued and made a fortune) and not caring about us as customers. - [ ] The experience did not fully ruin my holiday but surely made me feel a bit weird. I’m sure this is not over (at least on my part), Hilton will be absolutely be hearing from me.