4 Star Jamaica Holidays

Frankie G

Fabulous location, good service, truly lovely place. I was advised this is a bed and breakfast. They offer complimentary continental breakfast including a mimosa! 😋 Rum punch was served as a welcome beverage! The bar was a little over priced but is to be expected on the tourist area. We enjoyed our time here and will definitely return.

Bobby Labrie

Awful place. It’s a home to 7 mile beach hustlers and hagglers. Stay as far away as possible and do NOT bring children here. Most five star reviews you see are fraudulent

Melinda Middlebrooks

We are very well-traveled and can accept some issues regarding our accommodations. However, this stay was a horror show. On a return trip to this “resort” we were so disappointed that the hotel environment (the property itself) was is in significant disrepair and neglect. We spent the first 3 days of our stay in the reception area, on the phone or in discussions with management (when they could be found) trying to have the air conditioning repaired. The staff seemed despondent and their work environment oppressive. The hotel lost a good chef and now the food itself was tasteless and, at times inedible. The food service was extremely slow. The rooms were in disrepair and the pool was consistently dirty. After several discussions with the owner, Ms Chen and the elusive Mr. Robinson (who was consistently either “not in his office or was at lunch) no alternative room or compromise on the bill was offered. Based upon her words and behavior, Ms. Chen apparently thinks customer service is a thing of the past and was extremely curt and rude. We checked out early and found a nice hotel and escaped a miserable situation. Unless you enjoy disrepair and bad management, go anywhere else.

Michele Aboumrad

My 2nd solo stay was amazing. I was treated like a queen by all staff. The views and proximity to the beautiful 7 mile beach were literally steps away. Rohan, Pops, Mr R,, security, lovely breakfast severs, front desk personnel, groundskeeper, and housekeepers went above and beyond to make me feel safe and well cared for. Chris is the best chauffeur in Jamaica, in my humble opinion. I will be back again. Oh...and the omelets and banana pancakes are incredible.

Malisa Price

So this was our third time staying here and all I can say is we will never come back. The place has certainly went down hill and the showers are so dirty you are better off using the ocean!! The worst part is we travelled with two other couples and we paid 1000.00 more than our other friends that had the same room as us. We tried talking to the manager and general manager Mr Robinson and Mr wright and all they did was blow us off until our last day and only wanted to offer us an upgrade for next year!! We have never been treated so bad by and hotel. I would not recommend this place at all and even the front desk people agreed with us and felt bad as the way they treated us!!

Terry Yaki

Pros: Helpful, attentive, friendly staff. Nice pools. Daily entertainment (trivia, balloon darts, drinking games etc) amazing beach/sunset views. Tour organizers were lovely to book with. Good fishing. Nice showers. Italian, sushi, and platinum restaurants had great meals. Things to do while it rains like pool & ping-pong. Decent gym. The greenery around the resort makes for nice walks. Cons: Waking up stiff from the bed. Entertainment late into the night, like 3am (for the light sleepers, but it's a vacation so whatever). Gave up on cocktails, as they weren't really sure how to make some classics.. margarita, old fashions, even the rum n coke was bad.. so stuck to mostly vodka cranberries or beer. Massages are $170USD which is bonkers.

nats boo

Staff are outstanding - friendly, professional, nothing is too much just such a wonderful group of employees. Whoever is hiring and training is doing an excellent job. The staff are what makes the stay a 5/5. The entrance and surroundings are beautiful. Some areas of improvement: 1. Signage - the sign on main road needs lights and/or be made larger as easily missed. 2. Drive up to hotel - road needs resurfacing and plants/trees as looks like waste land. 3. Staircases to rooms - re paint needed. 4. Room - although very clean the room (133) was very dated. I was warned in advanced but always like to experience for myself, I have to agree. The bathroom was very clean. Unfortunately, the tropical storm caused leak in room and you could see a large water bubble on wall and brown streaks on wall which we assumed was from water leaking as same area we had water leaking on us. Disappointedly the AC has to be kept on if not the floor became wet (end of sheets were wet ) although yes nice to have AC after coming in from sun at night for us the sound from AC and temperature dropped so it was too uncomfortable to keep on whilst we slept. Unfortunately even after 2 visits by maintenance our TV remote did not work for the duration of our stay (1 week). 5. Food - lovely and good choices. The cakes were delicious. However in the cafe the food was always just about warm. We had to ask to have the food heated. The burgers from grill section were delicious. 6. Location - a bit too secluded for us, we prefer being able to go for walks when on holiday. Overall...I would recommend if you want to be away from a lively town like Ochi Rios. Although, I have stayed in more up to date 4 star rooms this is compensated by the wonderful staff. I want to say a Big Thank You to them all.

Andre Campbell

Stayed there for 2 nights and I couldn't ask for a better experience. Clean rooms, quiet, peaceful and beautiful environment and very good service. It's not the largest property with lots of choices in terms of food and activities but what it lacks in that regard it more than make it up in terms of the service from the staff. Most hotels are bigger and more lively but the service isn't good but Paradise Cove is a small, intimate, peaceful and beautiful place to come if you want the all inclusive experience without the hustle and bustle of the larger hotels and great service. If you want many choices and lots of activities and many choices, go to a bigger hotel but if you want 5 star service, a peaceful and simple getaway to rest and relax, go to Paradise Cove...bigger isn't always better and paradise cove proves that. It's a relatively small property, that provides an intimate and peaceful getaway with 5 star service and a beautiful environment.

Jennifer Thal

What an amazing time we had! The staff, service and the FOOD were the best we have experienced. This was our 3rd time to Jamaica and we love it! We stayed at Sandals and at Jewel the food was 5++. Our bartender that we were with Raymond A+++++++++++ all the way around. All the staff was amazing and helpful and our room was cleaned every single day! The views were stunning! This is our new go to resort. We are already planning on next vacation for Oct 2025 with friends we met at the resort. If you are thinking whether or not to book it.....BOOK IT!!! You will not be disappointed at all!

Andrew Welsh

I didn't stay overnight so I can't comment on the rooms. But the views of the sea were lovely. The property also has many places where you can take great photos. All the staff were well trained and very attentive. The grounds and beach were clean. The buffett was very complete, including making tour own custom ice cream

Alex Cost

This was the first time here, second for the girlfriend. This is an absolutely awesome place. The staff was by far the best. Within a day or two, they knew you by name and where you were from. This is different from large chain resorts. The beach was only a short walk away, and even there, they had a nice full bar and a place for you to get food, so you didn't need to walk back to the resort itself. I would recommend the spa services. We had the outside couples massage. It's absolutely amazing. It was a good week here, and I will be looking forward to the same time again next year.

Nick P.

Definitely the best all inclusive we've been to. The staff remember you, they provide that extra service that makes a trip enjoyable, everyone has a great attitude. The resort is quiet, and is beautiful, it feels like you are in a jungle. Tables are set up beyond for a buffet. The food is just amazing, the buffet doesn't have a ton of selection because it's a smaller place, but what is there is delicious. They could do better to label for allergies. The beach is across the street, private, not a far walk at all, and is beautiful. The water is clear and calm. There and plenty of spots with open and covered options. Night time entertainment is kind of lacking, though doesn't feel needed to be honest.

Letricia Mackin

My husband and I were there for 5 nights. To us, our opinion of the room was just ok. Nothing special. But...you go on vacation to be out and taken care of. That part was excellent! Everyone was friendly and made you feel welcomed. Our best part of the vacation was our massages and pedicures. Top notch! The ladies were very welcoming, funny, and loving. We got 2 massages within 5 days. That says a lot! If you go there, make sure to see Brenda and Potrina!

Mike Aube

Hands down one of the most romantic places we’ve ever been. First time to Jamaica and wow does this Country know how to host a couple for their 20th Anniversary. I won’t elaborate on all the great ways they continuously showered us with loving surprises - no spoil alerts - but trust me when I say they value your milestones and you feel loved by the resort. Rooms are so cozy, little tree houses. They have a private beach (Short 2 min walk across the road), bar and kitchen at the beach that is all included. Tasteful entertainment, geared towards romance. Food is absolutely amazing, didn’t have a bad bite in all the meals they served us. Drinks were great as well. The concierge Kadian was extra special as well all their staff. We will return for sure! Highly recommend Sunset at the Palms!

Arthur Stewart

Best resort ever, food was amazing, atmosphere amazing, most relaxing place ever granted we did go during the off season so we didn't have any waiting in line! We had so much fun and the best views and the staff couldn't have been more friendly and we will 100% be going back!! Photo is from the porch of our room ;)

Marloes Baelemans-Donders

We had a wonderful vacation, really special in this LS friendly resort. Everybody is making it the best time of your life. Extremely friendly people. Simple (due to tropical environment) but nice, clean rooms with really good bed and lots of storage. Very clean beach, with lots of chairs and shade too! Good food, a lot of choice, great drinks, anything you can think of. Fully filled shop, with anything you could have forgotten, or just want to buy. Excursions are easy to book, some are free, some are outside the resort, that is also a bit expensive but alright. Great entertainment team, during the day, but also at evenings. A bit expensive resort, but it is special... it's coming home! Yeah Mon!!!

Yoxsimara Pamplona Zuñiga

The hotel is beautiful and very big, the workers are so nice and kind, but they need to have more activities (entertainment) for the guests... there comes a certain time that is routine and boring 😒.. but everything else... Excellent 👌

Stan Ross

The party’s was dry the music selection was bad party’s lasted about a hour never started on time the rooms need to be updated the resort needs an upgrade not a bunch of entertainment on the resort the theme nights are ok but the resort overall was a 2 out of 10 if u want some fun and entertainment leaving off the resort is your best bet the nude side must have all the entertainment because the clothing optional side is very boring food was horrible breakfast lunch and dinner

Manbrosquad dude

Amazing place Amazing people some parts of the resort like many in Jamaica needs some mild updating but it's one of the cleanest friendliest places ever. The harrysan restaurant is phenomenal. Stay in the natural garden view rooms for shortest walk to everything important as well. Take a private driver or private air shuttle with a group.Thank me later. Also ps if you are on the fence about coming, just do it!

S

I traveled with Missy King and the experience was superb! She had events and activities planned. It was nearly perfect. The staff on the resort are simply amazing. Everyone was super professional, nice and super welcoming. I can't wait to go back "home" Thank you Missy King!!

jessica Obiedzinski

It is not only a pleasure but a huge privilege to have experienced this one of a kind resort. It calls my heart to return to its combed beaches and kind staff. I can’t say enough kind words about the beauty that is this property. Many celebrities have visited this resort over the years and will for years to come. I can not wait to return. This is a very high end resort. As someone who is used to luxury and high prices for food and accommodations and transportation, let me tell you it’s a great value for what is offered. Priceless experience in my opinion. My only recommendation, stick to rum drinks when ordering at the bars. I tried to order a martini and I won’t say anything negative but the islanders know their way around rum not vodka. Make a martini in your villa. Rum is for the bar 🙃

Joseph D

I must say Round Hill Hotel And Villas is one of the best hotels in the world from the decor to the staff entertainment comfort beauty the list goes on and on, I would like to personally thank some staff members who made our baby-moon vacation memorable, Kiran, Mark, Martin the best chef!, Joy, Junior, Owen, thanks for such a special stay we will be back Joseph & Estella.

Kay W

There is a reason why this place remains #1. I had an amazing dining experience here. I met 6 guests here and we all agreed. They had been dinning here for over 8 years . It happened to be Jamaican night and I was in for a treat. Every dish was perfectly plated and done to perfection. The atmosphere was magical . It rained and staff was able to move us to the upper deck seamlessly. White glove service .

Marvin Jones

At please my i say i'm that person who accomadates the audience towards my massive nwing my folks to nwwhat i said i'm actually that main made young man i consider my self as a worker at round hill villas

Jacquelyn Jemerson

I recently had the pleasure of staying at Round Hill Hotel & Villas. The property is absolutely gorgeous and boast lusch tropical gardens, manicured landscapes and a private beach. Upon arrival we were greeted by the friendly and professional staff. The service was impeccable. The staff was accommodating and showed true Jamaican hospitality. Every interaction with the staff was plesant. The oceanfront suite was comfortable and the view was breathtaking. The atmosphere was relaxing. The food was very tasty. The beach front Jamaican barbecue was a great experience. It was exactly what I imagined a dinner on the beach would be. The resort has several menus; satisfying the most discerning palates. The property host a complimentary tea and provides an array of complimentary water sports. My only recommendation is more ventilation in the bathrooms to control humidity and improve the cooling of the room. Will be back next year.

Marian Wallace

This is hands down the best resort I have been to.From the day we arrived every single staff member we encountered provided us with excellent customer experience and I mean every single one,the properly to breath taking,the food is amazing everything was exceptional..... I am sitting at the pool side writing my very 1st review.....Thank you Jewel

Mary K

Used to love this property, before they only allowed 2 people per room. It's a family resort! Whose ever heard of reserving a room solely for 1 child, 8 years old??? Or yet what if he were 2 or 3??? . Also the rooms used to be more comfortable, offering a couch in the sitting room, not 2 chairs. Very unhappy, will be giving my business to better true family resorts with more comfort for your buck.

Zene Andy

Want to give a big shout out to Tamale! She does an excellent job. Keep up the good work my dear. Also want to extend a big thank you to all the workers especially the dining room servers for being so polite and hardworking. My husband and I spent just a few days there and we had a great time. There are a few things that we weren’t pleased about but overall we had a wonderful and time.

Jennifer Valenzuela

Just got back from a fantastic trip. The resort is small enough that you can find your way around easily, but large enough that you have variety. First there is Janice, the best bartender I have ever met, make sure you tell her I say “hello” and try her ladder of drinks, also encourage her to make a ladder with shots (someone give this lady a raise or another day off). Then there is the entertainment staff, I am so sorry but I’m terrible with names, you know who you are. What a good looking fun bunch you are, had so much fun with you all. I will agree that the rooms need a little work, most of the bathroom doors don’t shut, but the staff make up for the facility, I can’t say enough great things about them. If you ever need a cab anywhere ask Shaneka (restaurant manager) for Cole, he is the kindest man you will ever meet. Thank staff for such an awesome vacation. xoxo

D Aabidah

I am a frequent visitor to Jamaica; this was my first time at Jewel Paradise Cove. The grounds are well manicured, the rooms APPEARS to be clean. You have several restaurant choices, the spa is GREAT!! It has the potential to be a five or four star resort for all practical purposes. Unfortunately, things are not always how they appear. Until I switched rooms for three nights I was getting bitten by "something" while sleeping. The manager stated an investigation was completed and nothing was found. After switching rooms I did not wake up with 3-4 bites in a pattern on various parts of my body. I submitted paperwork from the local clinic & the resort still denied an infestation in the room. The website advertises a discount on certain immedities if you book directly with the hotel. After utilizing the services and receiving the bill the discount was not applied. When I mentioned the discrepancy an inclusion was mentioned and was attempted to be used to deny me the discount. Also, Services are advertised that Jewels Runaway Bay no longer provides. If you book an ocean view room make sure you ask for a room with a minimum obstructed view as possible or you will be looking at trees. The dessert is GREAT! The taste & variety. The food at the buffet was always luke-warm & they don't have a microwave. You can order some items off the grill, but the line is always extremely long for those items. The pools are great. If it was not for getting bit by bug while I was sleeping, false advertising, not honoring promotions, and luke-warm food my stay was great. The majority of the staff was SUPER!! I would not stay at Jewel Paradise Cove again. I cannot recommend it due to the health concerns.