Ocho Rios Holidays

Dave Kreuzer

This resort has the best location/layout of any all-inclusive I've been to. Rooms we clean and pretty updated. Nice lobby/bars. The food is what the food is. You know what you're getting at this type of resort. The bartenders are outstanding. Shane and David at the pool bar made the trip. Will be back.

Damaira Fuller

Upon arrival we were Greeted by staff after coming off the passenger shuttle. We were given very refreshing cool towels, to apply to our faces to cool it from the heat, and the smell was very light. We checked in at the front desk, all front desk personnel were pleasant and we received a complimentary drink as well. Some of the friends we arrived with had to wait about 2 hours for their rooms to become available. That's not so great when you were told that upon arrival the room would be available. The Waiting area was not very clean, the couches in the lounge area located by the entry they are filthy, smell very bad and covered in filth. Almost as if people sit there when they are wet and the couches are not dried properly, so they air dry but with all the dirty stains. We stayed in room 21422, on the 14th floor. Check in date : March 19, 2025 Check out date : March 23, 2025 Price paid for this trip estimate: over $4,000.00 we were here for a destination wedding and it was a very underwhelming experience. The bathroom toilets did not flush properly, we found ourselves having to go back to make sure it flushed. No proper air flow to draw out moisture when you take shower. The little fan above the toilet is supposed to act as an exhaust fan, ours never worked properly. The hallways where our room was located were very dirty and had a very bad odor. There were stains in the hallway carpet, like they tried to only spot clean certain areas and the floors and rugs were very sticky, spots and dirt everywhere. The walls were dirty in our bathroom, like they left an old blue cleaner or something on wall and the walls had residue. The Elevator was HORRIBLE, at times getting stuck with us in it, the door opening and closing for about 5 minutes until it finally closed to get us to the floor we requested. The walls were dirty in the elevator and the elevator phones were very dirty and outdated. Downstairs going towards outside, it smelled of mold and was closed off with a black tarp. The outside of the resort if your room was on the top floors you could see that they also don't pressure wash the outside facilities. Dining experience: the restaurants requiring a reservation were always booked, waiting about 2 hours to just get just the appetizers you ordered and the food tasting was mediocre. The entertainment shows were great. The on-site night club was extremely too cold and people would go in and walk back out. They only played Reggae and some Afro beats, no pop or today's new music. The location could use MANY UPDATES, and for all the money these places make their updates should be top tier. I have no plans on returning but this is just my opinion of the Resort and the experience we had. For our friends to have chosen this resort as the Destination for their wedding, we were all looking for more. Even they had issues with their plumbing and the resort wanted to downgrade them to a different room and layout. It was not the best experience and I hope this review finds the right person or persons, so that someone else has a better experience than we did.

Muskan Khandare

Moon Palace Jamaica is exceptional, beautiful, and a high quality resort. On this beautiful, spacious, and grand property, there are several restaurants with various culinary tastes. The food was authentic and delicious to each of their respectable cuisines, and was some of the best food. Still dreaming about the most amazing traditional Jamaican food at the Jerk Hut, the Indian food at Sundeck, the teppanyaki at Momo, and the Italian food at Gondola. The service was top tier on all fronts - at the bars, restaurants, pools, beach, and the room. All the bars were amazing, loved the Piano Bar. The 24 hour dessert/coffee shop was probably the best highlight - I wish I could have that particular iced vanilla latte every single day for the rest of my life. Loved the crepes, cookies, truffles, ICE CREAM, cake slices, and other exquisite desserts. We also did the swimming with the dolphin excursion at Dolphin Cove and that was truly food for my soul. The dolphins that we had, Selena and Ally were gorgeous creatures and I was truly mesmerized by how they were able to push us at the speed that they did. I also climbed the Dunn's River Falls, an excursion that is outside of the resort. The climb was amazing - pretty daunting and slippery lol, but definitely tested my athleticism. Felt so accomplished afterward. Lastly, the views on the resort are unmatched. Especially during sunset, and after, during twilight.

M “Sher” R

I had a wonderful stay at Moon Palace Jamaica! The resort is beautiful, with clean and well-maintained rooms that made my stay comfortable and relaxing. The staff was incredibly friendly and accommodating, always ensuring a great experience. The variety of food options was impressive, but the Jamaican cuisine was a bit of a hit or miss—it could definitely use some improvement to truly showcase the island’s rich flavors. Additionally, the room service menu could have a better selection to match the quality of the on-site dining options. Overall, I loved my stay and would definitely return. With a few enhancements to the food, it would be even more amazing!

Angelina Hernandez

One of the best experiences I’ve had at a resort. I felt so safe the entire time, I had one other person with me and we had the best service possible. Everyone is so sweet and all have the best energy. The beach was so clean and the water was beautiful. Perfect place for any age, especially young couples or young groups. 10/10 would recommend. 100% returning!!

mark brown

So relaxing. Room to beach to bar to dining all in just a few steps. Fantastic friendly staff. Food is top quality but could do better for those of us following a low gluten and dairy, high fiber and veg diet. A unique bespoke experience beautifully set in natural surroundings.

Jean-Marie Ribeyre

We had a wonderful vacation at the Jamaica Inn. Everything was perfect. Staff is amazing and the location is gorgeous. We will certainly go back and would highly recommend Jamaica Inn to anyone.

Robert Slavecki

Pros: A charming little boutique hotel with an authentic Jamaican vibe. It’s located right on one of Montego Bay’s best public beaches. Cons: Everything that makes it a pro (if that’s not your thing): being on a public beach, and as a relatively small hotel, it offers limited amenities.

Claudia Galindez-Feliz

Rustic and elegant. This is not your typical big name beach resort. These lovely people at the Jamaica Inn cater to those looking for some real r&r, superb service, and an excellent culinary experience. We truly enjoyed our time, if only for two nights, it was well worth it and look forward to relaxing with them again.

Thomas Frake

Joined the Jamaica Inn kitchen team for a business trip, but made to feel very welcome. The owners and staff were all very hospitable and sociable. The hotel itself - both location and operation - is beyond comparison. It is paradise.

Leah Lipsey

Absolutely Amazing Experience at Beaches Ocho Rios! I have to admit, I was a little nervous before coming to Beaches Ocho Rios because of some mixed reviews, but I can confidently say I had nothing to worry about! From the moment we arrived, the staff went above and beyond to make us feel welcome. Everyone has been so friendly, accommodating, and genuinely happy to help - it truly made our stay extra special. The rooms are beautiful, spacious, and clean, providing the perfect place to relax after a fun-filled day. The resort itself is stunning, with breathtaking ocean views and plenty of activities to keep the whole family entertained. One of the biggest highlights for us has been the Sesame Street crew! My son is absolutely loving every moment with them, from the character interactions to the fun activities—they’ve made this trip so magical for him! If you’re on the fence about coming here, don’t hesitate! This resort has exceeded our expectations in every way, and we can’t wait to come back. Five stars all the way!

meghan clemens

Overall we had an excellent stay. The resort was well staffed and everyone was friendly and helpful. The rooms were kept very clean. The finishes are a little dated, but we expected that as it’s an older resort. Our boys really enjoyed the pirates island water park. It has many pools for babies up to older children and even the adults enjoyed the larger water slides. The beach was sandy and the water was so warm.The food was quite good, especially if you stick to local specialties like the jerk chicken/pork and local fresh fruits. The cocktails and wine were superior to many resorts we’ve stayed at and the blue mountain coffee was excellent. Our only disappointment was the staff at the kids club for 0-24 months age. We tried to leave our son there for two short visits but they seemed almost annoyed when we dropped him off both times and didn’t make much effort to distract or comfort him so he didn’t have a good experience. Our older children on the other hand did have a good experience in the kids club and Xbox lounge with the staff there. And the nanny service we used one evening was excellent. She was friendly and engaged and asked the right questions. Overall we thought this was a great family resort and good value for the money.

Stephanie J. Buffaloe

The trip from Mobay is long. But the staff is the most impressive. I love the way that kids are treated with such care. There was always something fun to do, and food to eat. We have a very picky eater. But it was never a problem. It was an amazing adventure! Ya Mon, this is where you want to be with the little ones!!

Nathalie Pillot

Hi, I stayed with my son with allergies. The resort restaurants respected his allergies which was amazing. The resort is smaller than there other resorts of beaches which I wanted. The shows and the staff are just amazing. The rooms and the resort are very clean. The rooms need to be renovated but it didn't bother me.The beach is small but very nice. I love this resort and I recommend it.

Brittany Fairley

While I can’t remember the names of all the staff that made this trip special, i believe it’s important to highlight every employee who works at beaches. From arrival to departure we were treated like royalty really. Everyone was so pleasant and accommodating. It was refreshing. The food was great and the activities were endless for our six year old. Best vacation we’ve had together.

T “Eagle 93” Hysaw

My husband and I (Mr & Mrs Brown) truly enjoyed our overdue honeymoon at this lovely resort. The quality of service was superb. The hotel manager Omar was hands on and greeted us daily (multiple times) to see how we were doing. Our wonderful butlers Orayne & Safitya were on top of their game arranging everything from our in town shopping excursion, dinners and spa treatment and whatever else we needed from drinks by the pool to daily in room snacks. Housekeeping was also on top of it as well. The restaurant staff impeccable and remembered what drinks we enjoyed. Our room was as lovely as the view. We were welcomed when we arrived at the front entrance and when we departed they said goodbye and were happy that we enjoyed our stay. Food was good. Old world Ambience and the atmosphere is welcoming. And the staff was top notch. We will return!❤️

Kay Moffitt

This was our first Sandals experience and it didn’t disappoint. We visited two nearby sister properties but didn’t return, for us Royal Plantation was far superior. One of its charms is its size with only 75 rooms, creating a friendly personal environment. The butler service from Richard and Dwainey was just right, attentive without being intrusive. The manager provided great leadership, was visible amongst guests and addressed them all by name. The food was a high standard, although for a 2 week stay a bit more variety on the menus would have been welcome. The two beaches were immaculate and service was readily available when required. The only thing that slightly marred the experience was the issue of tipping. It clearly states on promotional material that tips and service charge are included in the price paid. We were therefore surprised on arrival to learn that we could now tip butlers. This does create an expectation on both parties. Our issue was what was a reasonable gratuity without being too low, causing offence, or too excessive. This is maybe a cultural issue but the position is definitely confusing However we had a super time and would definitely consider returning to Royal Plantation

Kat

I'm giving 4 stars for the room only because the beds are not comfy, but other than that EVERYONE and EVERYTHING else was EXCELLENT!! Our butler Carlos is always helpful with anything we need! He's always willing to do anything to make your stay perfect! Nathan who would deliver our room serve is a gem! He is very accommodation, respectful, kind, friendly, I could go on and on! Shawna-Kaye from the excursions is so helpful and is also willing to do anything to make our trips unforgettable! The ladies in the spa are really great too! Diana did both of my massages and my nails, she is so good at what she does! ALL of the serving staff for the dinners are excellent as well, the dinner entertainment was great too. And I can't forget our buss driver Ziggy HE IS FUNNY AND FUN LOVING! He made the trips in between the resorts so much fun!!! This was our seconds stay and we will be back!!

Annie Baich

This resort is absolutely amazing. We just got back from our trip to celebrate our engagement, and we are actually considering the same resort for our honeymoon because it was that good! The service was incredible, with our butlers (Gladstone and Sheila) taking care of everything for us, and they were so warm and welcoming. Also, the manager really set the tone for the staff! The restaurants were beautiful and the food was great. I can’t think of a way that this place could be better.

adam sloan

From pick up at Montego Bay airport to return to Montego Bay airport our holiday was 5 ⭐️ all the way. The hotel has a boutique feel about and is steeped in amazing history. Our accommodation, excellent with the paying of attention to detail every day. The staff could not do anymore for us. The beach areas are beautiful. A special shout out to our butlers Anthony and Robert, nothing was ever a problem. There is an apprentice/ new lad called Tyrone who also went above and beyond with his service. Finally, Omar, thank you for all you done for us regarding late check out and total care of all your guests. Till next time! Mr and Mrs Sloan ⭐️⭐️⭐️⭐️⭐️