Karon Holidays

D White

Very clean spacious rooms, furnishings are a bit dated but bed is firm and comfortable and room service is available daily. Shampoo, Conditioner etc is good quality and water supplied daily. Each room has a small fridge and safe. Breakfast was delicious, plenty of choice and slightly different each day. Happy hour lasts for 7 hours with a variety of cocktails and spirits for 130 baht. Can't say enough about how fantastic the staff are, nothing is to much trouble and everyone has a smile at all times. So over all, slightly dated but clean and great value for money

D Shlomo

Old but great hotel The staff is wonderful, everything is clean, and although the closets and doors do not close 100% the rest makes up for it! The kids love the swimming pools, breakfast is versatile and very tasty. The location is superb! Across Karon beach, which is very wide with white sand, and with many shops and restaurants around. The hotel is also walking distance from the amazing KATA walking street!

Cara Ostick

This hotel is beautiful, our last day after a 2 week stay and have absolutely no complaints. The rooms are spacious and comfortable and the cleaners do an amazing job keeping the hotel facilities clean! The reception staff and even the hotel chefs are all polite, friendly and helpful. This hotel is in a perfect location for anyone and everyone! Right near all the best party spots but all the best family spots too! The hotel also has a cat which they feed, the staffs compassion for this gorgeous animal warms my heart. Please keep being the compassionate people that you all are! Thank you to the staff at Andaman Seaview!

Phillip Lim

Breakfast choices are good with wide range for fresh fruits and many coffee machines. Egg counter serves omelette scrambled eggs and sunny side up made to order. Other choices are more suitable to westerner taste as most of their clients are westerners. Rooms are big and clean. But this is an old hotel so you cannot expect modern amenities such as individual room AC. The air cond is the old style which is not as strong.

Lucy L

We stayed here for 2 weeks over Christmas and had 2 rooms for 4 of us. The staff are amazing, reception especially Eugine she’s brilliant and so friendly. The location of the hotel is perfect if you want to be somewhere walking distance to markets etc and literally over the road from the beach. It’s pretty peaceful at night which is good. The hotel itself is ok as a base, it’s dated and needs some jazzing up. The rooms for example need new bathrooms and painting. The food isn’t great it’s very Russian aimed but you can get toast and fruit which was fine. The majority of people staying were Russian tourists, they’re not friendly and they don’t wait for anyone. We even had one trying to block the lift button from being pressed when we were inside. It was a shame the hotel didn’t deal with the disruption from these guests, playing loud music on a speaker, shouting in the hallways around midnight, kids in the pool at 10pm. I don’t feel this can be classed as 4stars purely because of the guests behaviour, if you were in a 4 star hotel this wouldn’t have been accepted by staff and the food was not 4 star either.

Salinya Singsrida

Our child had such a great time at the Kids Club—they wanted to stay there all day! The activities were fun and creative, and the staff made everything feel really special. Khun Kim, Khun Mar, Khun Na, Khun Natty, and the entertainment staff—Khun Cintia, Khun Elra, Khun Nikky, and Khun Steward—were all so kind and patient. They even taught our child some Thai words and included them in unique little projects that they really enjoyed. The hotel is in a great spot—just a short walk to Karon Beach and close to the shopping area. It's also not far from Bangla Road if you're planning to explore there. The only downside was the reception service. On a rainy day, we asked for help getting to the Kids Club, but unfortunately, no one was able to assist us. On the bright side, we absolutely loved the food at Escape Restaurant. The beef burger was especially delicious—highly recommended!!,We also ordered a plate of fruit for our child, and one of the staff noticed that we didn’t seem fully satisfied. They kindly came over to ask if everything was okay and quickly fixed the issue right away.😊😊😊

Silvia Lahka

Centara was for sure our favourite hotel of all the ones we stayed in during our holiday. The room was perfect, brand new, spotlessly clean, great located in tropical wing. Beautifull view from balcony, very calm even we were in the middle of the town.The swimming pools are brand new, great size and kids loved the water slides.The food at the breakfast was very tasty and great choice. We had the best cashew nut chicken ever. The staff was very polite and I must mention our housekeeping lady Mali... she was the best. There is nothing I wouldn't like abou this place. Top location, lots of restaurants and bars around and very close to the beach. I would highly recommend to anyone.

Airush Paje

What an incredible kids’ club! The staff are highly motivated, friendly, and full of great energy. Plus, there are international educators, which adds to the experience. As for the rest of the hotel: We stayed in a family room with two adults and two children. The beds were extra large (240 cm+), making for a comfortable sleep, but the overall room size was quite small. Breakfast was decent — not outstanding, but sufficient. The beach is just a five-minute walk away. A great place for a short stay of a few nights as a family. On the downside - some construction noise.

ashley joubert

Location is ok. Not to far from the beach. Be aware so many Russian tourists it’s basically like being in Russia? The breakfast was so bad we ate out 2/4 mornings we stayed there. Issues with both coffee machines everyday. Food was bland or overcooked and dry. They also wouldn’t wipe down the tables after clearing between guests the number of times I found random sauces etc on placemats and the sides of tables was disgusting. Be aware if you stay by the kids pool they hold “parties/events” multiple times a day and the music is so loud so if you have young children/ babies that need to sleep you can’t escape the noise! We were also advised construction was on the opposite side of the building to where our room was but it ended up being literally right behind our room…. I will say the recent renovations are nice though

Giovanni Misseri

I recently had the pleasure of visiting the Centara Karon Resort, and I want to give a special shoutout to the bartenders, View and JJ. Their exceptional service truly made my experience unforgettable. From the moment I approached the bar, they greeted me with genuine smiles and a welcoming attitude. View and JJ were incredibly knowledgeable about the drink menu and took the time to recommend cocktails that perfectly matched my taste. Each drink they crafted was not only delicious but also beautifully presented, showcasing their skills and creativity. I highly recommend visiting the bar at Centara Karon Resort and experiencing the fantastic service from View and JJ. They truly go above and beyond to ensure that every guest has a memorable experience!

Laura Morris

Great beachside location - but not a private beach. The service was great, even though they had a huge corporate party in staff were still attentive and helpful. The resort was amazing - huge! Lots of places to explore and roam around. The shuttle service to the front was helpful too. Pools were good - not too busy. Rooms were great too. Everything you would expect - bed super comfortable and all amenities needed. Some things were just being renovated / updated but there were enough places to eat. Live music in the lobby lounge each night was good, but they do put the prices up a little for “happy hour” so it’s not as much of a bargain as it could be! Small downsides - housekeeping needed to be requested each day and they didn’t seem to sweep the floors at all, we noticed the sand getting worse each day. There was also no light for the balcony which meant we couldn’t use after sunset.

Rodney Sipthorp

Massive resort with a heap of swimming pools and large grounds in a great position to the beach and many close eateries and shops. We had two rooms. Managed an upgrade (without requesting one), due to plumbing issues in our room. Nice that this was Forth coming without a request. The room upgrade in A Tower was far superior with a more contemporary room than the other which was dated and a long way from the breakfast restaurant. Staff were all nice, but being a big resort it lacks the soul of our earlier accommodation. At first we didn't like it, but over 6 nights the accommodation and it's position grew on us and we really enjoyed our stay. The highlight for me was pools aplenty! Big pools in many locations and some with excellent shade. Good waiter service by the pool throughout the day with reasonable prices.

James Hodge [jwh1960]

[November 2022] I would recommend staying elsewhere - my eight night stay was a big mistake on my part. This hotel is overpriced and understaffed. As a Hilton Diamond member for more than 10 years I can say through experience that the Hilton Phuket Arcadia charges 5-star prices but provides a mere 3-star experience. And, if you are a Hilton Diamond member forget receiving exceptional service for your brand loyalty. I do not fault the staff but clearly the management is lacking. For the most part, the staff are hardworking but the hotel is clearly understaffed. Evening meal time expect 45-60 minute wait with no service. Executive Lounge (Panorama Lounge) has helpful staff; food quality can be good but it can also be receiving leftover food that is mixed and recooked. The worst part is the lounge has limited hours for snacks; stops service at 1830 and is completely closed at 1900. By far the least impressive Executive Lounge in the Hilton Hotel brand offering. The location is has a few different pools to lounge and relax - it is probably the best part of the hotel. If all you want to do is lounge by a pool then this is an okay hotel. If you cross a Main Street you can access the beach. There is usually a road guard to help stop traffic so you can safely cross the street. Transportation is frustrating. I wanted to visit The Big Buddha statue and it took me 45 minutes to get a taxi. From the main lobby you take a gasoline powered people tram to get to the main entrance waiting area. There you sit until a taxi arrives. There is no convenience store on the property so you must go through this ridiculous process to leave the hotel grounds if you want to do anything beyond the limited restaurant experiences on site. All my experiences eating at the on-site Hilton restaurants were annoying. The food quality was okay but the service was mostly unsatisfactory -- the staff are fine people but they are understaffed and it shows in the service times. I also prefer easy access to the 'outside' world -- if you prefer such access to the surrounding area then save yourself a lot of money and frustration and stay in some other hotel than the Hilton Phuket Arcadia. I am clearly not impressed with this hotel and its management.

Bobson Wong

This was one of the best hotel experiences I have ever had. The service was absolutely impeccable. Everywhere I went, workers greeted and bowed. The resort is composed of several interconnected buildings. I was in Wing E which happened to be where the check-in counter was. To get around to the other buildings, there was a constant shuttle every 10 minutes or so. The pools were super comfortable and clean. Towels are available at every pool, so there was no need to bring one from the hotel room. The breakfast buffet was full-service, with servers bringing drinks, stations for making custom omelettes, crêpes, or noodles. The choices were incredible, including curry chicken, fried rice, fruits and veggies, breads and cereals, etc. To explain the 4 stars for the location, it was approximately 45 minutes from the airport. But other than that, this hotel is highly, highly recommended!

V. Kas

Only went for their Chinese New Year dinner and show. It was really great. Their staff is amazing compared to much of what we've experienced at other hotels across the island. The buffet was generous, the entertainment was enjoyable. Everything was in balance. Walked around after the event: loved how many of the old trees they preserved and how many water features that they integrated. If only one didn't need to cross the busy to get to the beach.

Silvia Cancado

We spent 10 wonderful nights at Paradox and had an amazing experience from start to finish. The staff were incredibly attentive and friendly, always going out of their way to ensure our comfort. I requested a room change, and it was handled promptly with no fuss. The view from the main building is absolutely breathtaking, and the entire resort feels like a peaceful oasis. The Spa is stunning—serene, beautifully designed, and the massage I received was truly one of the best I’ve ever had. I was also surprised with a sweet birthday cake from the resort, which made the stay even more special. Breakfast offered a great variety, with both Western and Asian options, and the cocktails by the pool were the perfect way to unwind. Highly recommend for anyone looking for a relaxing and luxurious getaway at Karon Beach in Phuket.

Oliver

Stayed in the rooftop pool villa. Incredible room. Breakfast lovely. Amenities are great. Our rooftop pool was a little cold so didn’t really use it. Good location. Easy access to the beach. Just a lovely complex feeling very tropical.

Nicholas Amoroso

Absolutely spectacular. Extremely comfortable beds from a western standard. The staff is welcoming and helpful in every way. And the beach is quite literally across the street from the exit of the resort. I got a penthouse villa and it was by far the most luxurious stay I've ever experienced. I recommend the resort experience for this beach, because the way it is set up cuts out the noise of the crowds/traffic outside the resort walls.

Tonii A

This was our favourite stay so far! The food here is amazing, breakfast fantastic with so many options! Rooms are so big and nice. The whole vibe of this resort is lovely, great pool and staff are super nice and helpful!

Nick Bornstein

Paradox Resort Phuket is a beautiful property in a great location, but unfortunately, the service left much to be desired. I called weeks in advance to arrange a small birthday surprise for my girlfriend, and upon arrival, I followed up to ensure everything was in place. To my disappointment, the staff claimed they had no record of my request and told me it was too late to arrange anything since it needed to be requested 48 hours in advance. This was frustrating and felt unprofessional, especially since I had planned ahead. The resort itself is nice—the rooms are clean and well-maintained, and our ocean-view room made for some great sunsets. The location is also convenient, with the beach and good restaurants nearby. However, keep in mind that the beach is not directly on the resort; you have to cross a busy road to get there, and walking through the resort to the beach entrance takes about 8-12 minutes depending on your pace. Aside from the birthday mishap, the overall service was just average. The staff wasn’t particularly attentive, especially by the pool, where it often felt like an effort to get service. If not for the birthday situation, I would have rated this resort 4 stars. However, the lack of attentiveness and disregard for my request bring my rating down to 3 stars. While the resort itself is nice, I likely would not stay here again due to the service issues *** Update: Shortly after leaving my initial review, the hotel manager called my room twice. I missed the first call, but when I picked up the second time, he apologized for the “miscommunication” and “inconvenience” regarding my girlfriend’s 30th birthday surprise. He then offered me two free drink coupons for the restaurant Mint as compensation. While I appreciate the gesture, it doesn’t make up for the incompetence and unprofessionalism I experienced. I called weeks in advance to arrange this, followed up upon arrival, and was still met with indifference and a lack of accountability—particularly from the reservation supervisor, Daojai Sordum, who dismissed my request without any attempt to make things right. What’s even more frustrating is that if I hadn’t written this review, I doubt I would have received any response at all. It shouldn’t take public criticism for a hotel to acknowledge its mistakes and attempt to make amends. To make matters worse, instead of personally coming to apologize and deliver the coupons, I was told I had to go down to the front desk to retrieve them myself—an extra step that felt both impersonal and lazy. When I did, I was met with a less-than-welcoming attitude, as if I was inconveniencing them by accepting the compensation they offered. A couple of free drinks doesn’t erase the frustration of having a special occasion mishandled so carelessly. This experience only reinforces my initial rating—Paradox Resort may have a great location and nice rooms, but the service is simply not up to standard.(Pictures of the coupons received added)**