Bay Gardens Beach Resort & Spa

Kavee R

My family and I love this resort. Everyone is friendly. The amazing beach with watersports is right off the resort and they have a floating park on the water. An ideal place for families. One area that can be improved is the organization of the on location restaurant during rush periods. There seems to be no system to when or how you will get your meal at busy times. If you don't remind staff at times you may just never get your meals. There should be a staff member to check on water and bread for each table and a numerical system to ensure orders are delivered in the order in which they're taken. The location is about 2 hours away from the airport and the winding roads and hills on the trip can induce nausea.

Mike Panekowski

First off this place is WAY too expensive for what little they offer! Unlike most other all inclusives, this place does NOT offer any type of snacks or ice cream,hamburgers,pizza or anything throughout the day as there is only 1 bar at facility and good luck getting a drink when bar is crowded!!! There are no servers on the beach to bring drinks so this means you need to walk all the way to the ONLY bar to get a drink and then carry them back with you only to spill most of them as you struggle to walk through sand and around 100s of people on beach who are all jammed together like sardines because beach is so narrow and its shared with every other hotel within a 10 mile radius!!! The lunches are normally buffet style with carribean type foods ONLY and if your ok with spicy chicken or fish thats your only meat option or you can request a menu which offers hamburgers along with other spicy carribean foods that you most likely wont want either!!! Breakfast is ok as at least that buffet has some breads for toasting and a place to have omelettes made along with other hot items that do not exactly go with breakfast foods but you may want to eat it at 7 or 8am depending on how hungry you are from last nights dinner which is yet another experience you will want to soon forget about!!!! Dinner? Oooo boy dinner!!! 630pm begins dinner and good luck getting out of dinner within 2 or 3 hours as it is the slowest process you will ever encounter as we normally waited anywhere from 1 hour to 90 or more minutes for our meal and most times the orders were messed up with foods missing or cooked incorrectly or simply too spicy to even eat and the wait for drinks and or desserts was just as long!!! Throughout the course of your all inclusive stay you will also be sharing all the amenities of this facility along with other guests from sister properties which make it even more crowded,more longer wait times and to be honest it's NOT really quite fair that while we pay high prices for our all inclusive we also have to share amenities with 100s of outsiders which means way less beach spots available,way too many people in lines for buffet and it's just not really fitting as those people should have their own buffets,and their own beach/pool areas but it's not like that which really makes the place way too crowded!! The overall experience is NOT what most will expect from a pretty expensive all inclusive as there is NOT any activities to do and the swim pool area while its quite large has only 15-20 lounge chairs available its almost impossible to get chairs to sit by pool and thats pretty upsetting because as mentioned the beach is always packed with people mere inches away from one another and by 9am there is no chairs or umbrellas available and your pretty screwed!!! If your seeking a quiet,romantic escape where you dont mind waiting forever for service and would enjoy long quiet stays in your room then this place is great for you, If your seeking activities,partying and having fun times with others like dancing and outdoor games then this place is NOT for you!!! If your looking to enjoy new foods of different varities this place is NOT for you either!!! Overall our room is gorgeous and clean and quiet which is great but outside of the room theres really not much upside to this facility that raises the bar and on a scale of A-E with E being terrible I would rate this place D+ - C- overall...

Trayanna W.

Fantastic family vacation location! Seriously. Kids Club with various activities and you can drop older kids off and pick them up for lunch or after afternoon activities. Amazing views and Splash Island water obstacle course was a blast! We did all-inclusive and kids ate free. Good, but slow (Island style) service. Rooms are a bit dated, but do the job. Don’t expect the Ritz, but it is an amazing, relaxed vibe and incredible views. We absolutely loved Bay Gardens Beach and St. Lucia. Definitely recommend!

Jasmine H

I loved this hotel. This is everything I was looking for- barefoot all the time, in a bathing suit all the time, lots of privacy. The beach is beautiful and well maintained, the pool is great. Anyone with reviews that you have to walk to the bar to get a drink is very very lazy. It’s extremely close to the bar. And never waited more than 2 minutes to order a drink, I’ve waited much longer to get a drink delivered at other hotels. The gym was much better than we had anticipated and it was never in use. Our room was perfect. We had a one bedroom suite with kitchen and two bathrooms and balcony. It was clean and fully stocked and the balcony view was great. Our friends had rooms in the side of the hotel looking at the construction which was not so great. To me, I think it’s nice there’s different price points at the hotel for rooms. That made our group trip affordable. Two things in these other reviews are true and are why I knocked a star off: 1) there’s not enough food at this hotel. Meals are served at odd intervals and there are no snacks anywhere in between. You have to leave the hotel. For example, from 11-1 on Sunday there was no food anywhere. We did not do the all inclusive so we weren’t mad, just inconvenienced. We did eat at the hotel one night and found it delicious but very slow. 2) a lot of people use this hotel who are not staying at the hotel. This means that getting a chair on the beach or the pool can be challenging. For us, this didn’t bother us much as we got up early and dropped a towel on the chair. However, it was a consideration when waking so I can understand the frustration of some that access is inequitable. All in all would definitely go back

Ichiban One

Food is average, sometimes feeling like school lunch. Place is old and needs to be renovated. A select amount of staff was polite and worked well with guests. Most had a attitude, the kind where they dont want to be there, or very unhelpful, like a older lady at the front who was unclear with directions to the water fountain, which was needed since “no free bottled water”. Plates and dishes were left uncleaned on the floor around my room. Also the pool was a murky green, and spots around the pool smelled foul. Ive visited, 5 and 4 star resorts, in D.R, Cancun, and more but this 4 star resort is more of a 3 star.