Bull Hotel Reina Isabel & Spa

Doug B

Excellent hotel. Good pool, gym, and spa. Nice rooms. Perfect location on the promenade and also near shops and attractions. Breakfast and dinner are buffet style. Excellent choice and quality. Good service, great value.

Maria Mikaela

Most of the staff is friendly (special thanks to Octavio). The hotel is clean and the breakfast is good and versatile. The spa is small but nice with a wonderful view, especially the salt bath was a great experience. If the sunbed area at the beach gets full, they send you with a ticket to the next area which is nice. Overall a lovely experience. The minuses I can think of is that some of the staff at the breakfast are a bit flegmatic. For example when we told one that there was small pieces of broken glass in the coffee cup (which is pretty problematic because it almost ended up in our stomach) he just stared at us and said nothing. The plates and cups were also often dirty, so the washing machine needs to be updatet. Also, the cleaning of the rooms is inconsistent. Not bad per se, the room was kept clean, but I would suggest some process that it is kept similar every day. Also some of the toothbrushes etc in the bathroom were opened by previous guests and not replaced which was a bit disgusting. I am also a bit disappointed that even though many signs in the hotel mentioned that it is not okay to reserve sunbeds the staff did nothing about it. There were lots of people who took the best beds and had just their towels laying there for hours.

Jacalyn Danchise-Edie

I found the restaurant staff cold and uninviting. They never said hello or addressed us. Our maid was friendly, but the waiters could use a class in treating the guests nicely, making all guests feel welcome. I found the people outside of the hotel more friendly than where we were actually staying.

Anna Varvarenko

This is the first time in my life that I have experienced such a situation. I arrived alone with a small child, but in three days I realized that this hotel not only does not support family vacations, but also creates very bad situations. There are no conditions for young families, for children, disgusting management.

Beate Herbig

The service staff of the ‚Terraza la marina‘ has done a great job. Special thanks to Ana and Kevin for always being friendly and helpful.