Chatrium Hotel Riverside Bangkok

snowy snowsecret spids

Stayed in 1 Bedroom Suite River View King Bed for 3 night, room is very good and excellent river view from the big balcony and bedroom. Hotel is at best riverside location. Bedroom and bathroom are little congested, bathroom has tub as well, good kitchen with minimum utils, they arranges one extra bed in living area, so that itself again completely occupied. But, All are worth for the amount they charged. Maintenance is very good. Reception/staff hospitality and response are very good. beefsteak is excellent even for Indian food as well, properly, mentioned the names with veg or not for all food items. Restaurant sitting are also also at beautiful river side. Good accessible to to all other places, there is 7-11 shop in same complex. There is residential area and school are side by which belongs to same group, this leads to some crowd most of the time at hotel.

Sean G

The rooms are clean, well kept, comfortable and spacious. Staff are extremely helpful and wonderful. I would give this hotel 5 stars if I could, if not for one major problem. The perfume they use to scent the lobby is so strong I cant breathe whenever I am on the ground floor. It is difficult to eat in the restaurant because the perfume smell permeates in there. I know there are many stinky foreigners staying here, and I get that, but there is no reason to make the room scent so strong it is slowly killing me when im here and destroying whats left of my mental health.

Jennifer Kunert

We stayed there 4 times and would definitely stay again. Very kind stuff, nice view, good breakfast and perfect located with shuttle service by boat. Lee love the view. Four years ago they served healthy drinks at breakfast start and also a special coffee which was the best coffee we ever had. We are sad that this is not existing anymore and you get a good standard coffee. Nevertheless we love this hotel and will stay there whenever we will be in Bangkok.

Kate Asker

We stayed here as a family (2 adults, 2 children) and whilst we had an enjoyable stay, the hotel really isn't a 5* hotel in my opinion. The room was large and relatively comfortable with an impressive view, but looking a little tired in terms of decor (think Holiday Inn), the advertised Smart TV didn't work, and as the days went by the cleaning staff seemed to be less and less interested, replacing fewer and fewer items, and in the end just leaving a couple of bottles of water on the kitchen counter. They also seemed unwilling for us to charge anything to our room, saying we hadn't paid a deposit (would have been very happy to have left credit card details if that had been offered at any point). One day we came back from a long, hot day sightseeing and were unable to get into our room as they had disabled our key cards. And on another occasion, at the restaurant they entirely forgot to make and bring my husbands meal. Meaning he ate after the rest of the family had finished. We also tried to use the concierge service to get us a taxi at one point. After waiting for quite a while, and seeing several other guests successfully led into a taxi, we just booked one ourselves via an app. And last but not least, superbly sullen staff on Reception at check in. Not a smile or a welcome at all. We had travelled quite a lot around Thailand for the last few weeks and while this was apparently the highest star rated hotel, I can confidently say it was by far the worst service. I think perhaps the star rating is just about its location, which I agree is fabulous.

Wayne Hayes

This place was great. Not necessarily the wow factor before you go inside as the outside area at the front is fairly compact. Once into the lobby though the place lives up to its 5 star billing. Huge, well appointed rooms, amazing buffet breakfast, perfect pool with sun all day, ideally located next to the river with a free ferry up to the main pier and IconSiam. I will be staying again in my next visit and I can’t wait to go back!