Radisson Blu Plaza Bangkok

Dima M

Well, I don’t know how to start, but my room was full of ROACHES in different sizes (there are photos)! I have allergies to insects, so I talked to them on my first day because I was sneezing, coughing, and itching. They promised that they will ask the housekeeper to double check the room, but unfortunately, I saw another one on the shower floor when I came back to the room in the end of the day.. I asked to change the room, they told me we are going to move you to another floor, but we will not move your parents to the same floor with you, they will stay in their room! I told them I can’t and I need my parents with me on the same floor, but unfortunately they said they can’t! So I decided to stay in my room because they promised before to double check the cleaning, but unfortunately, after two days I saw another three roaches on the beds! This time I told them as a loyal guest staying at your hotel every time I visit Bangkok, I should be valuable to you and you should respect me from the first time and change my room (they never asked me if the problem is solved or am I feeling comfortable now, they simply didn’t care from the first time, even after talking to them twice). After talking to them at 3 AM, they changed my room and moved my parents with me to another floor. But we will never stay at this hotel again! imagine booking a premium room (higher price) then you sleep next to roaches! And we should not forget to mention that it is a 5 stars hotel.. We were really disappointed.

Subhabrata Mondal

This is a great hotel located in the heart of Bangkok. I think the best thing about this hotel is their stuff, they have made our entire stay very comfortable and they have always been very helpful. In the initial days you might find it challenging to find the place but slowly you'd be able to figure it out. The rooms are very comfortable and have all the necessary facilities. You'll absolutely enjoy your stay in the hotel. One important part is their breakfast, you should try all the items and you would absolutely enjoy it.

Markus Schwegler (tuebel)

I always return to Radisson Blu whenever I can — the rooms are quiet and comfortable, the front desk team is very friendly, and the location is convenient. The breakfast is excellent. This time, special thanks to the staff: we accidentally left a purse with cash, cards, and a passport in the room. One call, and they found it immediately. We returned to pick it up — outstanding service and care. Truly impressed!

Maria

This is not a 5 star hotel. Neither the service, nor the quality of rooms complies. Rooms are old and worn out. From your bed you can hear every sound of the elevator when it is called and arrives. Our room was also facing some ventilation equipment (see foto) which works 24/7 and all night it sounds like you are in airport. Light is very poor in the room. Lift cards do not work properly and require several attempts, failing which you are already moving to some floor to someone. Safe box in our room did not work. We had to call staff twice, they ignored our first call. The only good thing was breakfast, but it is 30 minutes of your stay, all the rest has to be redone. No one asked "how was your stay" at check out. Zero interest in customer. Only choose this one with a discount offer and less star hotel expectations.

gaurav dawer

Clean hotel in a great place. But the best part is the food. Chef Mukesh is outstanding and makes all the efforts to satiate your culinary needs. He is just exemplary. Radisson is lucky to have him!