Grand Mercure Bangkok Atrium

Nick Connor

The best hotel in Bangkok for me. I go there every time, as the staff are so helpful & service minded. This time it was the dining room s& kitchen staff who stayed open after the restaurant was due to close & cooked my wife & myself a wonderful comprehensive meal. They stayed more than half an hour late to do this & never complained

chetan deopa

We stayed at the Grand Baker Bangkok Atrium Hotel, booking an Executive Corner Room with access to the Executive Lounge. The room was spacious, beautifully designed, and offered excellent comfort and great views, which were the highlights of our stay. However, the overall experience fell short of expectations for a 5-star property. We arrived in the afternoon and were welcomed with snacks, a nice gesture to start our stay. However, we missed out on the cocktail menu and lounge experience on the first day due to our schedule. The next morning, the breakfast served in the Executive Lounge was disappointing, with limited options that didn’t impress. Despite requesting Indian breakfast, we were informed that such options weren’t available, which was a letdown. The snacks offered throughout the day in the lounge lacked variety, making the overall food experience quite underwhelming. However, the cocktail menu on the second evening was enjoyable, with well-prepared drinks that added a touch of luxury. Unfortunately, the breakfast on the final morning repeated the same limited choices, with no improvement in variety or quality. While the room itself was luxurious and comfortable, the food quality and service in the Executive Lounge left much to be desired. For a 5-star property, the experience didn’t feel premium enough, especially given the price point. It was an okay stay overall, but not one we would eagerly repeat.

Louise Wong

Rooms are spacious with a lovely view of the city, especially on the executive floor. My room included executive lounge access and half board, and received a lovely service from the restaurant on the ground floor. Special thanks to the service team Tom, Anko, Prang, Fern for their professional and friendly service which made the dinner a very pleasant experience! A+++

Emily Tse

First of all, the front desk staff were warm and friendly. In addition to helping deliver my luggage to the room, they also provided me with a few bottles of water, making me feel valued. The check-in process was very quick. Although the hotel’s location is not particularly convenient, the lobby has plenty of sofas for guests to wait for their transportation. In terms of the bathroom, the water pressure of the shower could be increased slightly, and I hope they can consider replacing it with a handheld option for easier temperature adjustment. Overall, this is a standard accommodation choice.

Angelina Llopis

We had a nice stay here but it did not meet our expectation of a 5 star hotel. The lobby entrance is most updated part of the hotel, otherwise the superior room we stayed in seemed more like a 3 star standard for the US and Europe. It was outdated, the shower was old, backed up, and the door didn’t fully close. We were moved to a Luxe room which was an updated room, however the sink backed up, and I would still consider more of a 3-4 star standard. The service was good, including the staff at greeting and reception. There were many choices at breakfast, which were decent in flavor. The pool was cold and looks nicer in the pictures but the lounge area is comfortable. After our experience, I would not consider this hotel a 5 star standard for others considering this hotel.