Cinnamon Citadel Kandy

Gurkirat Singh Gill

Loved staying at this property. The staff was courteous, rooms were spacious and the facilities were top notch. I had a half board booking and the food in both dinner & breakfast was very good with a variety of options. The property has a very good pool and they even provide 1 free activity if your booking has it. It's slightly outside of Kandy city and you get a break from the hustle bustle of the city.

Shernaz Daver

Located on the banks of river Mahaveli with a thick forest across, it is the most peaceful, serene and beautiful resort to stay in. I woke up to calls of the peacock and other chirping birds. It's a sprawling estate with very polite and helpful staff and well equipped rooms. The food variety offered a huge choice of all cuisines. Extremely good in every way

Vishva Maithri

We had an excellent stay at Cinnamon Citadel Kandy! great value for money! The rooms were spacious, clean, and very comfortable. The location was accessible and provided a serene environment, perfect for a relaxing getaway. The food was incredible, especially the dinner buffet, which offered a wide range of dishes and multiple live-action stations. Every meal was a delightful experience. The staff were professional, attentive, and always ready to help. Their amazing service truly enhanced the overall experience. I highly recommend Cinnamon Citadel Kandy to anyone visiting the area. I would definitely stay here again on my next trip to Kandy!

Kate Perry

Stayed for 2 nights as part of our tour of Sri Lanka. Location is a little bit out of Kandy centre so need to get a taxi or driver to take you in to the centre, however beautiful setting by the river. Breakfast buffet was plentiful. Room was spacious and clean.

Zuhara Faj

Our stay at Cinnamon Citadel was amazing. The view was breathtaking, and the customer service was exceptional. The staff were incredibly helpful and attentive, making our stay even more memorable. We also booked a one-hour boat ride, which was definitely worth it and added to the overall experience. However, the food was a disappointment. As part of the Cinnamon hotel chain, we had high expectations, but unfortunately, the offerings didn’t meet them. The food was oily, there were limited options, and most of the dishes lacked flavor. We had to keep adding salt and pepper to make them more palatable. Additionally, the food took time to be refilled, and we ended up with an upset stomach. While the food fell short, everything else about the hotel was fantastic. The views, service, and amenities made our stay memorable. We just hope the food quality improves in the future.